Highly Recommend
Ease of purchase and concise information.
We're glad to hear that you found the purchase process easy and the information clear. Thank you for choosing VisitorsCoverage!
VisitorsCoverage is a Silicon Valley-based travel insurance marketplace and insurtech pioneer that has been helping global travelers compare and purchase protection plans for 20 years. Since our founding, we have proudly served over 2 million travelers worldwide by providing direct access to tailored coverage, including:Visitor & Travel Medical Insurance: Critical health coverage for inbound guests, including options for pre-existing medical conditions.Comprehensive Trip Protection: Financial safety nets covering trip cancellation, Cancel For Any Reason (CFAR), trip delays, emergency medical evacuations, and baggage loss.Visa-Specific Plans: Compliant coverage for Schengen Visas, international students (F1/OPT), and exchange visitors or scholars (J1/J2).New Immigrant Coverage: Dedicated healthcare solutions for U.S. Green Card holders and new arrivals.Through our advanced online platform, travelers can easily compare top-rated plans side-by-side—reviewing coverage options, benefits, deductibles, and pricing in one place to make informed decisions with confidence. To give you maximum flexibility, most of our plans are cancelable and refundable. Our AI-powered comparison tools are specifically designed to strip away the guesswork, helping you quickly identify the policies that best match your unique itinerary and budget.We seamlessly blend innovative technology with unmatched human support. Globally, customers can access our 24/7 smart assistant and WhatsApp channels for instant reach. For personalized assistance, our U.S.-based customer care team is staffed entirely by licensed insurance specialists ready to guide you before purchase or help navigate the claims process when you need it most.Rated A+ by the Better Business Bureau, VisitorsCoverage serves a diverse range of global travelers—including international visitors to the U.S., students studying abroad, expatriates, and U.S. residents traveling internationally. Our mission is simple: to simplify the travel insurance buying experience through transparent plan comparisons, educational resources, and responsive support throughout your entire journey.To learn more about your options or to read firsthand customer experiences, visit our official website or explore the real reviews from fellow travelers below.
Written by the business, not verified by us.VisitorsCoverage Inc. (visitorscoverage.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price, Customer service. Last updated 2026-08-27.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive and user-friendly website, noting that comparing multiple insurance quotes, navigating pages easily, and completing online purchases is remarkably smooth and straightforward. Travelers also deeply appreciate the very reasonable prices offered and the exceptionally helpful support team that always responds promptly to questions. However, some people mentioned quite frustrating issues regarding emergency medical coverage details or reaching a live representative when urgent assistance was required. A few reviewers also experienced occasional technical glitches, display errors, or slow loading times while trying to finalize their policy setup.
Auto-generated from all reviews of this business. For reference only.Ease of purchase and concise information.
We're glad to hear that you found the purchase process easy and the information clear. Thank you for choosing VisitorsCoverage!
Most travel Ins services try to sell you a laundry list of travel products...trip interruption, lost baggage ad nauseam including my AMEX. I only wanted "medical" and you ....have it. Thank you
Thank you for sharing your experience, we appreciate it! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for choosing VisitorsCoverage!
Easy to compare my options and easy to purchase
We are happy to hear you found the process to be quick and easy. Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding and comparing your travel insurance options with us. Thank you for choosing VisitorsCoverage, and we wish you the very best on your travels!
Very clear on what the cover was. Hopefully we never have to claim but if we do I hope the claim process is as straightforward!
Thank you for sharing your experience! We appreciate it! Hopefully you won’t need to file a claim! If that time comes, our team of Claims Assist Specialists are here to help every step of the way! You can learn more by visiting https://www.visitorscoverage.com/insurance/claims-assistance/. Thank you for choosing VisitorsCoverage!
We're happy to hear that you found our application process straightforward and our policies easy to understand. Thank you for choosing VisitorsCoverage!
I would really like to be a part of this company besides there are many many options to make your trip sucsessful for vistor arriving in United States they have all kind of different plan to cover visitors on a reasonable prices for shorts trips i am really satisfied for there service best of luck for the future
Thank you for sharing your experience and your kind words! We are glad you had a positive experience on our website and were able to select the right plan for your individual needs at a reasonable price. Thank you for choosing VisitorsCoverage! Thank you for choosing VisitorsCoverage. We appreciate your trust and look forward to serving you again in the future!
Thank you for sharing your review! We're happy to hear that you found our platform easy to use and understand. Our goal is always to make navigating travel insurance as simple and straightforward as possible. Thank you for choosing VisitorsCoverage!
The initial estimate said pre existent conditions are covered. AFTER. I paid, the certificate said pre existent conditions NOT covered. Bait and switch? Easy to say next time I am going with another company.
We reviewed your policy and are pleased to confirm that it does include coverage for the acute onset of a pre-existing condition. This coverage is outlined in our quote results, during the application process, and in the policy's Description of Coverage. While pre-existing conditions are generally excluded, some plans provide coverage for the sudden, unexpected acute onset of a pre-existing condition, provided it is not chronic or congenital. We do offer some plans which include coverage for the unexpected worsening of pre-existing conditions, which can be viewed here: www.visitorscoverage.com/visitor-health-insurance/plans/pre-existing-conditions/ Our office is currently closed, but a member of our team of licensed insurance specialists will contact you as soon as we reopen tomorrow to review your policy with you and answer any questions you may have.
Fast service and all kind ofer for value on this insurence,
Thank you for your review! We're happy to hear that our service and value met your expectations. Thank you for choosing VisitorsCoverage!
Very quick and easy , and great prices compared to the rest
Thank you for sharing your experience! We're happy to hear that your experience was quick and easy, and that our prices met your expectations. We appreciate your positive feedback!
They provide a number of clear documents detailing coverage, the price is reasonable compared to others (there are cheaper policies but the reviews are not as good and what is crucial is convincing the Consulate that your health insurance is up-to-par). Also, the online application process is extremely well-organized. I have it for a year and I'll eventually write another review reporting my actual experience (unless, by great luck, I'm perfectly healthy and don't need any doctor in the Schengen zone).
Thank you for sharing your experience! We're happy to hear that you found our online application process well-organized and our policy documentation clear. Hopefully, you will stay perfectly healthy and won’t need to file a claim! However, if that time ever comes, please rest assured that our team of Claims Assist Specialists is here to help you every step of the way. You can learn more by visiting https://www.visitorscoverage.com/insurance/claims-assistance/.
Amazing as always, I have using there service since 2007 every time I travel they are the best. Very helpful very easy to use get to Coverage in minutes at the best quotes.
Thank you for sharing your experience and for being a loyal VisitorsCoverage customer since 2007! We are happy to hear you found the process to be quick and easy, allowing you to get your travel coverage in minutes at the best quotes. We look forward to continuing to serve you on all your future travels!
The website produces plans that don’t match the conditions selected, effectively encouraging users to pay for coverage that would not apply when it’s actually needed. After a long back-and-forth chain of emails, it was clearly stated that... they do not actually offer insurance for immigrants on the page that says "insurance plans for immigrants". However, for some reason, trustpilot decided to remove my review in the meanwhile. EDIT : Ofcourse visitorscoverage claims to not have any knowledge about this. Before deciding to remove this review as well, I would like to ask Trustpilot's staff to contact me so I can provide the relevant email discussion and the documents that prove the scamming technique.
We're sorry to hear about your experience and would like the opportunity to help. Based on the information provided, we were unable to locate a matching support ticket or account to investigate your concerns. To better assist you, please email us at [email protected] with your policy number, the email address associated with your account, or any additional details so our team can review your case. Regarding temporary health insurance for immigrants and green card holders, eligibility and coverage options depend on an individual's circumstances. We explain this in more detail here: https://www.visitorscoverage.com/green-card-insurance/. Thank you for bringing this to our attention. We look forward to receiving additional details so we can assist you further. UPDATE 7/8/2026: Kindly note that TrustPilot does not provide contact information from Organic reviews. Our team has not yet received an email or identifying information from our request via TrustPilot. Please contact [email protected]. Our team is ready to assist. Thank you.
Great experience from beginning to end. Finding and comparing coverage options was straightforward. Once I selected a policy the enrollment was easy. The ability to save the application and complete it later was helpful and worked perfectly.
Thank you for sharing your experience! We're glad to hear that your experience, from exploring coverage options to completing enrollment, was straightforward and positive. Thank you for choosing visitorscoverage.
Easy to get quote and easy to understand all the coverage.
Thank you for your review! We're happy to hear that getting a quote and understanding your coverage options was a straightforward process. We appreciate your positive feedback!
I´m trying to contact them by email as I need to update some details and no one has replied. I guess if I have some problem with the insurance abroad I just will be by myself seeing the quality of the service.
Thank you for bringing this to our attention. We're very sorry to hear about your experience. We reviewed our support records but were unable to locate a matching ticket when referencing your phone and email address. It's possible the request was submitted using a different or incorrect email address. For future reference, our email address is [email protected]. Please note that most policy changes can be made quickly by logging into your account, without needing to contact our team: https://www.visitorscoverage.com/customer-portal/login/ Our Customer Success team is available Monday through Friday from 7:00 a.m. to 5:00 p.m. Pacific Time. Once our lines are open, our team will reach out using the information provided and will be happy to investigate this further.
Price is great
Thank you for sharing your experience! We are happy to hear that you were able to find a suitable plan for your upcoming trip. Thank you for choosing VisitorsCoverage, and we wish you the very best on your upcoming travels!
It was easy to order and at a good price.
We're happy to hear you had a smooth checkout and were able to find a suitable plan for your upcoming trip . Thank you for choosing VisitorsCoverage!
Excellent experience, quick service.
Thank you for your review! We're happy to hear you had an excellent experience with us. Thank you for choosing VisitorsCoverage!
Pretty much like other similar sites. Getting access to final documents was a little unclear.
Thank you for sharing your experience and feedback with us! We have reached out to you directly for further assistance. If you have any questions, please feel free to contact our team of licensed insurance specialists at [email protected]. We'd be happy to assist!
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