Vital Forms Direct (vitalformsdirect.com) has a 4.5 out of 5 rating on OK.one, based on 286 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. 88% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
E
Edward brown · 1 review · Verified · Experienced 2026-08-07 ·
★★★★★
professional
professional and simple.
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
I'll be pleased if the spelling of my last name is corrected
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you for your review. We’re sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us and helps us improve our service continuously.
If there’s anything we can clarify you can reach our customer service team using the link below: https://www.vitalformsdirect.com/contact-us.
We are committed to ensuring every customer feels supported throughout the process.
Kind regards,
Team Vital Forms Direct
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
Hello,
Thank you for your review. We’re glad to know that your overall experience was positive.
We understand that timing is important and appreciate your patience if the documents took longer than expected to arrive. Your feedback is valuable and helps us continue improving coordination and communication.
If you need any further assistance, please feel free to contact us here: https://www.vitalformsdirect.com/contact-us
Kind regards,
Team Vital Forms Direct
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
n
no · 1 review · Verified · Experienced 2026-08-07 ·
★★★★★
I do not like leaving reviews
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you for your review. We’re sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us and helps us improve our service continuously.
If there’s anything we can clarify you can reach our customer service team using the link below: https://www.vitalformsdirect.com/contact-us.
We are committed to ensuring every customer feels supported throughout the process.
Kind regards,
Team Vital Forms Direct
A
Anna B · 1 review · Verified · Experienced 2026-08-07 ·
★★★★★
Easy to use and I like that I did not…
Easy to use and I like that I did not have to go in person
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
SSN with the hyphen was rejected without explanation
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you for your review. We’re sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us and helps us improve our service continuously.
If there’s anything we can clarify you can reach our customer service team using the link below: https://www.vitalformsdirect.com/contact-us.
We are committed to ensuring every customer feels supported throughout the process.
Kind regards,
Team Vital Forms Direct
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
Hello,
Thank you for sharing your experience with us. We truly appreciate your acknowledgment of the value our service provides.
Feedback like yours reinforces our commitment to offering clear information and a reliable process for obtaining vital documents. We will continue working to ensure that every customer understands exactly what is included and feels confident in the service they receive.
If you ever have questions, need clarification, or would like assistance with a future request, our customer support team is always here to help: https://www.vitalformsdirect.com/contact-us
Kind regards,
Team Vital Forms Direct
You are charged before realizing the documents needed. I requested a refund with a confirmation that a refund would be issued. Not only was a refund not received, but my credit card was charged a second time. There is not a physical number to call to ask questions or resolve issues. Use another service with better support.
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you for your review. We’re sorry to hear about the issue you’ve experienced. At Vital Forms Direct, we take all concerns seriously and aim to support our users in a professional and attentive manner.
For assistance, please contact our customer service team through the following link: https://www.vitalformsdirect.com/contact-us with your case details so we can review the situation and assist you directly.
Best regards,
Team Vital Forms Direct
Charges were clearly stated. Approximate wait time was stated. Questions asked were clearly worded.
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
YOU ARE A RIP OFF I CAN GO DIRECTLY TO HAMILTON COUNTY TN AND GET THE DEATH CERTICATE FOR $15.00 EACH WITH NO CHARGE.
BIG RIP OFF!!!!!
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct
Your application was very easy and efficient. I was very satisfied with how easy it was.
Reply from Vital Forms Direct2026-08-08
Hello,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.
At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.
Thank you once again for your support and for choosing us as your service provider!
Best regards,
Team Vital Forms Direct