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Legal Services & Government

Vital Forms Direct

286 reviews

4.5286 reviews
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About Vital Forms Direct

Data updated
Website
vitalformsdirect.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
286 reviews
Replies to negative
100% (15/15)
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Is Vital Forms Direct legit?

Vital Forms Direct (vitalformsdirect.com) has a 4.5 out of 5 rating on OK.one, based on 286 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. 88% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Mariann Schiewe · 1 review · Verified · Experienced 2026-08-06 ·

Great instructions/requests

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

D
Douglas · 3 reviews · Verified · Experienced 2026-08-06 ·

Easy to process

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

S
Susan Bonilla · 5 reviews · Verified · Experienced 2026-08-06 ·

Application easy

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

D
Daryon Banks · 1 review · Verified · Experienced 2026-08-06 ·

Great birth cert exp

Great experience 😃😃

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

R
Rena Roseff · 1 review · Verified · Experienced 2026-08-06 ·

Easy process

Thank you For this

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

j
jereme wilson · 1 review · Verified · Experienced 2026-08-06 ·

It was easy to fill out the forms and…

It was easy to fill out the forms and not complicated

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

D
Deborah Trickel · 1 review · Verified · Experienced 2026-08-06 ·

over priced

Reply from Vital Forms Direct2026-08-06

Hello , Thank you for sharing your concerns with us. We’re sorry to hear that the pricing did not align with your expectations, and we understand how important clarity and transparency are when selecting a service. Your feedback gives us the opportunity to review how our pricing information is presented and to ensure that customers have a clear understanding of what each service includes. We will carefully evaluate your comments as we continue working to make our process more straightforward and cost-transparent. If you’d like to discuss your case in more detail or need further clarification, our customer support team is available to assist you here: https://www.vitalformsdirect.com/contact-us Kind regards, Team Vital Forms Direct

H
Heather Muma · 1 review · Verified · Experienced 2026-08-06 ·

Birth

Was a good experience

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

D
Debra Panagakis · 1 review · Verified · Experienced 2026-08-06 ·

Excellent

Very convenient and helpful.

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

M
MR CARL R BAKER · 3 reviews · Verified · Experienced 2026-08-06 ·

Ease of application

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

J
Jeff · 2 reviews · Verified · Experienced 2026-08-06 ·

No hassle

Hassle free, now let's hope its not a scam, shall we.

Reply from Vital Forms Direct2026-08-06

Hello, Thank you for your review. We’re sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us and helps us improve our service continuously. If there’s anything we can clarify you can reach our customer service team using the link below: https://www.vitalformsdirect.com/contact-us. We are committed to ensuring every customer feels supported throughout the process. Kind regards, Team Vital Forms Direct

s
steven epstein · 5 reviews · Verified · Experienced 2026-08-06 ·

Hopefully

Hopefully, it’ll get delivered in a reasonable amount of time

Reply from Vital Forms Direct2026-08-06

Hello, Thank you for your review. We’re sorry to hear about the issue you’ve experienced. At Vital Forms Direct, we take all concerns seriously and aim to support our users in a professional and attentive manner. For assistance, please contact our customer service team through the following link: https://www.vitalformsdirect.com/contact-us with your case details so we can review the situation and assist you directly. Best regards, Team Vital Forms Direct

A
Alicia Carter · 3 reviews · Verified · Experienced 2026-08-06 ·

The application process was Easy

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

d
david davis · 1 review · Verified · Experienced 2026-08-06 ·

super fast and easy

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

K
Kenneth Symer · 2 reviews · Verified · Experienced 2026-08-06 ·

Quick and simple

Reply from Vital Forms Direct2026-08-07

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

E
Ellen Leopold · 1 review · Verified · Experienced 2026-08-05 ·

incomplete instructions

There is no option, under relationship to the deceased that includes a family member not "directly" related. I am both the deceased's first cousin AND her executor so I qualify as the person in charge of the disposition on the death certificate. But my application has been voided. How do I prove I am an "entitled person?" The website offers no guidance with this.

Reply from Vital Forms Direct2026-08-06

Hello, Thank you for your review. We’re sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us and helps us improve our service continuously. If there’s anything we can clarify you can reach our customer service team using the link below: https://www.vitalformsdirect.com/contact-us. We are committed to ensuring every customer feels supported throughout the process. Kind regards, Team Vital Forms Direct

J
James Baker · 1 review · Verified · Experienced 2026-08-06 ·

The application was not complicated &…

The application was not complicated & easy to use

Reply from Vital Forms Direct2026-08-06

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

M
Michael Hannant · 10 reviews · Verified · Experienced 2026-08-05 ·

Beware of Vital Forms Diect - scam in sheeps cloth.

Beware of this company. Their advertising is deceptive and a scam. My eyesight leaves me half blind. Google puts Vital Forms Direct at the top. I rushed through the pages thinking I was using the company called VitalChek. When I went to pay the $99 fee (which I wondered why so much) the credit card company denied the transaction stating possible fraud. I used another card and it to was denied - possible fraud was reason. Finally used a third card and it went through. What I paid for was a six page form they later had be download, complete, and then take to be notarized. This is not a requirement in California. So the notary will be at least $20, and I must send and additional fee 0f $19.00 to the California Department of Public Health. That department has nothing to do with marriage records. Next I have to pay at least $7.00 to send the form to Sacramento. This is completely bogus. The individual county where the marriage happened is where the certificate comes from. Vital Forms Direct is not direct. This is a scam company preying on old, half-blind people like myself. Please do not use this company. Go to VitalChek.com for quick and honest service. $48 was the total cost, no notary, no forms to fill out, and it comes directly from the county registrar. I filed a dispute with Mastercard but Vital Direct will say all the information was there. I will have to eat the $99.00. Shame on Vital Forms Direct.

Reply from Vital Forms Direct2026-08-05

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct

T
Tillie · 1 review · Verified · Experienced 2026-08-04 ·

So unclear - what am i getting?

I'm not sure if I'm getting a digital copy or a certificate. Last time I did this - I was shown all of the other people still alive with my sister's name.

Reply from Vital Forms Direct2026-08-05

Hello, We’re truly sorry that your experience with our service did not meet your expectations. At Vital Forms Direct, we work hard to ensure every customer receives reliable and supportive assistance throughout the process. Your feedback is important to us, and we would appreciate the opportunity to better understand the concerns you encountered so we can address them appropriately. Our goal is to continue improving and to resolve any issues that may have affected your experience. We would welcome the chance to review your case and work toward regaining your confidence in our service. Our team is ready to listen and provide the help you need. You can reach our customer service team using the link below: https://www.vitalformsdirect.com/contact-us Sincerely, Team Vital Forms Direct

J
Joel Easley · 1 review · Verified · Experienced 2026-08-04 ·

Simple

Simple, direct, quick

Reply from Vital Forms Direct2026-08-05

Hello, Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory. At Vital Forms Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible. Thank you once again for your support and for choosing us as your service provider! Best regards, Team Vital Forms Direct