Amazing quality glasses at amazing…
Amazing quality glasses at amazing price. Absolutely brilliant customer service - any issues resolved within 24 hours. Cannot fault this company. Have just ordered my 9th pair!!
About Vooglam
Data updated- Website
- vooglam.com
- Category
- Health & Medical
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (32/32)
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Is Vooglam legit?
Vooglam (vooglam.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I am more than pleased with my purchase, they are fantastic.
I am really really pleased with my new specs, they fit perfectly everywhere, on the nose, over the ears and I chose narrow fitting glasses because I have a very small face, no problem at all, they are perfect. I would definitely recommend them, in fact I have already ordered some prescription sunglasses, so I am hoping that they are equally as good, looking forward to receiving them. I had no problem with ordering them and they were delivered to me within the time allocated, in fact I received them in 10 days, brilliant. So to all the people out there, don’t hang about, get on the website and have a look.
I’m going to spread the word!!
Easy to navigate the web site. Modern up to date designs. Easy ordering. Fast delivery. Earlier than expected. Will order again and tell all my friends.
I love my new glasses
I love my new glasses. I can't wait to order a new pair. Perfect!
Beautiful glasses and great prices
It is so easy to order glasses on Vooglam. I have soo many pairs of glasses now and I get so many compliments with all of them that I wear. I constantly tell people about Vooglam and how great and wonderfully priced the glasses are.
Didn’t get progressive lenses for 2…
Didn’t get progressive lenses for 2 pair of glasses but did get my 1 pair of bifocals. Love the frames but not able to read with 2 pairs.
Reply from Vooglam2026-01-10
We’re so sorry to hear about the mix-up with your glasses orders—we totally get how disappointing it is to love the frames but not be able to read with two of your pairs. That’s such a frustrating inconvenience, and we’re grateful you took the time to let us know. We’ve already sent you an email to look into this issue in detail. Could you please kindly check your inbox (and don’t forget the spam or junk folder, just in case it got filtered there) and reply to us at your earliest convenience? As soon as we hear back from you, we’ll work quickly to sort this out and get you the right lenses so you can use all your glasses comfortably. Thank you for your patience and understanding—we’re here to make this right for you.
Correcting your mistake
Well, the experience with Vooglam has been a pleasure. The first set of glasses I received. Someone probably was tired and/ or sick because the prescription in the glasses was wrong but the second pair of glasses they got it right and it was nice working with you. Thank you for getting it right!
Very cool specs
Very cool specs, sturdy. Very affordable I can now see near and far. Very very pleased.
Love it
I ordered 3 paires , loved all of them ! The interaction was great and they were even delivered sooner that i expected! Overall , great experience
Best Glasses
Ordering was easy and received glasses earlier than expected. Will be ordering more!! They look great on!!
Great Product
Good communication, fast turn around. Prescription glasses that are great.
Quality products
Quality products, great choice, easy to order and very quick dispatch, what more is there to like
They look GREAT
They look GREAT, I love them. Great price and didn't take long to get them. Nice quality.
I was so looking forward again for my…
I was so looking forward again for my new glasses to arrive...opened the box ...loved the frames but I couldn't see a thing ...I live alone and no family so they were my Christmas gift from myself. the frames were great but. Again I couldn't see !!! Even worse then the first pair I bought. Today is Christmas eve. You've made me so sad on this beautiful celebration of Christ. I just want my money back to my checking account...and I'm not going to go threw all the jumping threw hoops again ..
Reply from Vooglam2025-12-25
I'm sorry to hear that your glasses did not meet your expectations. To better assist you and potentially address the issue, having your original prescription would indeed be helpful. Once you have your prescription, please send it to us through the website " https://www.vooglam.com/contactUs". We're here to help ensure your eyewear is comfortable and suits your needs. Thank you!
Love the glasses, but they smell bad!
I love the look of my new glasses, but the nose pads reek! I tried washing them, but they still have an odd odor that gives me a headache. I'm hoping it will fade.
Reply from Vooglam2025-12-25
Dear customer, We’re sorry to hear your new glasses’ nose pads have an unpleasant odor that’s causing discomfort—this is certainly not the experience we want you to have! The smell may fade over time as the materials settle, but if it persists or continues to bother you, please don’t hesitate to reach out to our support team. We’d be happy to assist with a solution, whether it’s replacing the glasses or offering further guidance. Thank you for your feedback, and we hope you’ll love your glasses soon without any issues!
There is no refund service
There is no refund service. They canceled an order, I forgot about that glasses order, and a month later they revived the CANCELLED order, CHARGING me $74.61 without my authorization or knowledge. I have complained about this IRREGULARITY 5 times, and they DO NOT refund my money.
Reply from Vooglam2025-12-22
So sorry for the inconvenience we caused. We tried with your name but didn’t find any order information. Would you mind giving us your order number so that we could help you better? You could click on this link https://www.vooglam.com/contactUs, then upload the information there. We will get back to you as soon as possible once we got the info. Thank you.
I liked the glasses, not the weight
I liked the look when on line. However, the glasses are too large for my face as well as being Waay too heavy. I want to return them for these reasons. This is the second time I have written to ask how I can return these blue light glasses. Please let me know about how I can make the return. Thank you. Marie-Louise
Reply from Vooglam2025-12-22
Hi there, so sorry to hear that the glasses you received was not suitable for you, please do not worry, we will help you solve this issue. And I have sent you an email about this. Do you mind checking it and giving us a reply so that we could help you better? Thank you so much. Take care.
This is the second time I buy from them…
This is the second time I buy from them and I couldn't be more happy 😊. Service is excellent. Product quality is outstanding and delivery time is second to none. I highly recommend Vooglam. I'm more than pleased 🥰
Fabulous
Fabulous prescription spot on beautiful frames speedy delivery beautifully packaged
More than I expected
To be honest, I really didn't expect it to be this easy purchasing my glasses online. I'm totally amazed how well everything work out.