VR WAVE (vr-wave.store) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-08-11.
What people say
G
GP · 1 review · Experienced 2025-11-17 ·
★★★★★
Scammers - buy your Meta Ray-Ban lenses elsewhere
Placed an order for Ray-Ban Meta Wayfarers on 11/18; today is 12/7. Customer support takes 3-4 days to respond to my emails at the support email address (if they do), and they never answer the question, “When will you be manufacturing and shipping my lenses?”. Unfortunately, I think VR Wave is a scam, and at this juncture, I have no other choice but to dispute the credit card charge, as I have no reason to believe this is a legitimate business.
Reply from VR WAVE2025-12-08
Hi! We’re very sorry to hear about your experience, and we completely understand your concerns regarding the delay and communication. This is not the experience we want for our customers.
Please reach out to us directly at [email protected]
with your order details so our team can review your case immediately and provide an accurate update on your lens production and shipping timeline.
We appreciate your patience and the opportunity to resolve this properly.
Shipping was horrible and when I contacted support no one answered, the lenses were good but the service is abysmal
Reply from VR WAVE2025-12-08
Hi! We’re very sorry to hear about your experience with our shipping and support. This is not the level of service we aim to provide, and we truly apologize for the inconvenience.
We’re glad to know you liked the lenses, and we’d appreciate the chance to make things right. Please reach out to our team at [email protected], and we’ll be happy to assist you further.
Thank you for bringing this to our attention.
A
Andy Moore · 13 reviews · Experienced 2025-11-26 ·
★★★★★
VR Wave Metaquest 3 magnetic…
VR Wave Metaquest 3 magnetic prescription lenses.
Just received my today and the frames that supossedly clip onto the Metaquest 3 are a really crap fit & no amount of twisting seems to make them any better.
If you look at them they are simply the wrong shape!! Avoid, not good quality & poor design
Reply from VR WAVE2025-11-28
Hi Andy,
Thank you for your feedback, and we’re very sorry to hear about your experience with the Meta Quest 3 magnetic prescription lenses. We understand how frustrating it must be when the fit isn’t what you expected.
This isn’t the quality or experience we want for our customers. To help us take a closer look and assist you with a proper resolution, please email us at [email protected]
with your order details and a few photos of the issue. Our team will be happy to help.
Thank you for bringing this to our attention.
VR WAVE
E
Erwin · 1 review · Experienced 2025-11-26 ·
★★★★★
no more this insuffizient manufacture
I ordered blank lenses to protect my Pimax Crystal Super VR headset. After they finally arrived, I discovered they were completely incompatible and couldn't be attached to the VR headset in any way. They also looked different from the picture shown in the order. I then corresponded with support several times via email, and they promised to forward the issue to the technical department. All my subsequent emails went unanswered. So, two months after receiving the lenses, I'm stuck with the wrong product and no solution.
It's a shame you can't give zero stars in the review. I've now ordered similar lenses from another manufacturer and received them without any problems; they fit perfectly.
Reply from VR WAVE2025-11-28
Hi Erwin,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the inconvenience caused by the delay and the product not fitting your Pimax Crystal Super VR headset. This is not the level of service we aim to provide.
We’d like to look into this further and help resolve the issue for you. Please reach out to us at [email protected]
with your order details so we can assist you directly and work on a proper solution.
Thank you for giving us the chance to make things right.
VR WAVE
I was very skeptical about ordering lens from a website because of scams etc and I wasn't sure if I would get the right prescription lens, OH boy
was I wrong the lens was perfect fit perfectly and the prescription was right along with the transition. i referred VR WAVE to a friend who has the Meta AI glasses and was trying to get prescription lens. I'm satisfied and loves my lens it was a excellent experience for me. I HIGHLY recommend VR WAVE.
Reply from VR WAVE2025-11-17
Thank you so much! We’re thrilled we proved your skepticism wrong 😄 We’re glad the fit, prescription, and transitions were spot-on. Enjoy your lenses, and thanks for spreading the word about VR WAVE!
Never got my order!!!! And nobody has addressed it !!! Order at your own risk. Extremely disappointed.
They ship through the cheapest option at USPS which is the worst idea. I provided the full shipping address on my order but someone made a mistake and did not attach the full shipping address so USPS returned to sender.
Has been almost 2 months. I ordered on Sept 26th.
Reply to your reply.
Since there is not a spot to reply to your reply. Yes you did email, and I emailed back multiple times with no response. I now receive a email back after making this review.
Reply from VR WAVE2025-11-10
Hi Kevin,
We sincerely apologize for the frustration and inconvenience caused by this situation. We understand how disappointing this experience has been. Our records show that the package was returned to sender due to an issue with the shipping address, and we’ve already sent you an email to address the next steps for resolving this matter.
We truly appreciate your patience and hope to resolve this promptly.
VR WAVE
I recently received my prescription lens for the Ray Ban meta glasses. The prescription was spot on and when I’m outside the transition lens are perfect! I love love these prescriptions/transition lens! They are awesome and I will be ordering a secondary pair! Just order you won’t regret it.. satisfied customer here!!
Reply from VR WAVE2025-11-07
That’s awesome to hear! 🤩 We’re thrilled you’re loving your prescription transitions — can’t wait to get your next pair ready! 👓✨
C
CLAUDE · 2 reviews · Verified · Experienced 2025-10-09 ·
The transition lens inserts are NOT very dark. Pointless to get them as they don’t block out the sun.
Reply from VR WAVE2025-11-06
Hi Nicholas,
Thanks for your feedback! We're sorry to hear the transition lenses didn’t meet your expectations. Photochromic lenses react to UV light, so they darken most under direct sunlight but may appear lighter in shaded areas or behind car windshields. We appreciate your input and will keep improving!
VR WAVE
Great option for people that need prescription lenses to affordable price. Local companies associated with Meta were charging over $600 for the pair
They are of great quality and manufacture and shipping were reasonable fast.. 3-4 weeks
Reply from VR WAVE2025-11-03
Thanks a ton for the awesome review! 😎 We’re thrilled you love your lenses — great vision and great value shouldn’t cost $600! Appreciate you seeing the difference with us 👓✨
T
T Range · 2 reviews · Verified · Experienced 2025-10-13 ·
★★★★★
Very well
Very well. The prescription was even better than my optometrist to tell you the truth🤷🏽♂️ may just be doing my eye exam and sending my prescription to VR wave annually. THANK YOU VR WAVE
Reply from VR WAVE2025-11-04
Thank you so much for your amazing feedback! We’re thrilled to hear the prescription worked perfectly for you — we truly appreciate your trust and support!
E
Eduardo Mora Jr · 1 review · Verified · Experienced 2025-10-06 ·
★★★★★
Would definitely give 5 stars on the…
Would definitely give 5 stars on the tint issue being fixed. Overall prescription is great and accurate just lens is very snug to get in and tint is not dark enough when you go outside.
Reply from VR WAVE2025-11-04
Thank you so much for your feedback! I’m glad to hear the prescription is accurate. Regarding the tint, photochromic lenses adjust based on UV light exposure—so they may appear lighter indoors or on cloudy days. I’ll also share your note about the snug fit for improvement.
