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Electronics & Technology

VR WAVE

102 reviews

3.8102 reviews
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About VR WAVE

Data updated
Website
vr-wave.store
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
96% (25/26)
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Is VR WAVE legit?

VR WAVE (vr-wave.store) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-08-11.

What people say

P
Phoebe Woodward · 1 review · Experienced 2026-01-03 ·

Photochromic Magic

Love the photochromic lenses that change darkness seamlessly. Shipped insanely quick!

Reply from VR WAVE2026-01-19

Thanks for the love! 😎 Seamless shade, lightning-fast shipping — just how it should be. Enjoy your lenses!

R
Ricardo Gutierrez · 1 review · Experienced 2026-01-05 ·

Wrong prescription with NO reaction from Customer Service

Ordered transition lenses for my RayBan Meta glasses. Correctly entered my prescription and uploaded a photo of my prescription I received at the Dr. office. Still received the wrong prescription...unreal...sent a message to customer service and have yet to receive a reply...a week later. Absolute shite service and basically $180 down the tubes for me. 1000% would not recommend. Spend the extra couple bucks to get the proper lenses. Save yourself the time, risk and money.

Reply from VR WAVE2026-01-19

Hello Ricardo, We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is not the level of service we aim to provide. Our team would like the opportunity to review your order and assist in resolving this issue as soon as possible. Please email us at [email protected] with your order details so we can look into this further. Thank you for bringing this to our attention. VR WAVE

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Brandon Barbieri · 7 reviews · Verified · Experienced 2025-12-15 ·

I would have given this five stars

I would have given this five stars, but the shipping time was extremely long. The product itself is great and easy to install. The shipping time was well over a month long.

Reply from VR WAVE2026-01-12

Thanks for the feedback! We’re happy you loved the product and how easy it was to install 😊 Progressive lenses take a little extra time since they’re custom-made, which can extend production. We really appreciate your patience—and thanks for the kind words despite the wait!

C
Charles Rodriguez · 2 reviews · Experienced 2025-12-30 ·

Quick and clear optics

VR WAVE's Meta Rayban lenses are premium with super clear vision. Shipping was fast

Reply from VR WAVE2026-01-12

That’s what we like to hear! Premium clarity, delivered fast. Thanks for the great review 😄

B
Behyar Rahmanim · 1 review · Experienced 2026-01-06 ·

Lenses didn’t fit the frame I had

Lenses didn’t fit the frame I had. Issue was never resolved. Horrible customer service. Not even a phone number to talk to someone or a no live chat. I spent close to $300 for nothing. Don’t ever but anything from this crooked people.

Reply from VR WAVE2026-01-07

Hi Behyar, We’re sorry to hear about your experience and apologize for the frustration this caused. This is not the level of service we aim to provide. Please email us at [email protected], with your order details so we can review your case and assist you further. Thank you for your feedback. VR WAVE

P
Peter · 4 reviews · Verified · Experienced 2025-03-17 ·

Great product and customer service

I received my lenses for Quest 3 and they had a slight defect. Contacted their customer service and I received an answer and a solution the next day. That is how customer service should work. It also is a great product. 100% happy with my purchase

Reply from VR WAVE2026-01-06

Thanks for the great review! 🚀 We’re happy we could fix things fast and even happier that you’re loving your Quest 3 lenses. Enjoy! 🙌

M
Mike · 3 reviews · Experienced 2025-12-27 ·

Great Experience, Great Lenses, Easy Install

I ordered the progressive lenses for the Meta Ray Ban Gen 2 - they arrived quickly (they beat their estimate by several days), and were super easy to swap out - the video that they sent a QR code for was super helpful. The Rx is just right, and the price was a fraction of the cost of the "official" lenses - same quality, near as I can tell. **One thing to take note of, is that I had NO idea there were two sizes and I had the large size glasses... Make sure to order the correct size, which should go without saying so I'm sorry I typed all that.

Reply from VR WAVE2026-01-05

Thanks for the great feedback! 🚀 We love hearing that the lenses arrived early, installed easily, and delivered spot-on RX quality—without the premium price tag. And no worries at all on the size note—that’s actually a super helpful callout for others. Appreciate you sharing and enjoy your Meta Ray-Bans! 😄

J
Jeffery Figueroa · 3 reviews · Verified · Experienced 2025-12-15 ·

It was great

Reply from VR WAVE2026-01-05

Short and sweet — just how we like it. Thanks a lot! 😊

c
customer · 4 reviews · Verified · Experienced 2025-12-15 ·

Great Product

Great Product, affordable price and reliable communication. Send a message, you get one right back. Does what it says and worth the price. Definitely value for money.

Reply from VR WAVE2026-01-05

This made our day! 🙌 Thanks for trusting us and for the awesome feedback.

W
William Rapadas · 4 reviews · Verified · Experienced 2025-12-15 ·

Great product

Great product but weak on comm with support.

Reply from VR WAVE2026-01-05

Thanks for the love! 🙌 We’re glad you enjoyed the product—and we hear you on the support side. We’re working on making it better!

D
Dynae Maranion · 1 review · Verified · Experienced 2025-12-15 ·

Excellent lens the guality is good fit…

Excellent lens the guality is good fit really well the prescription exactly what needed

Reply from VR WAVE2026-01-05

That’s what we love to hear! 🙌 Perfect fit, perfect prescription—thanks for trusting us!

R
Robert Mackey · 2 reviews · Verified · Experienced 2025-12-15 ·

Fast delivery great quality

Reply from VR WAVE2026-01-05

Thanks a lot! Fast delivery + great quality is our favorite combo 🚀✨

G
Gilles Pouliot · 3 reviews · Verified · Experienced 2025-12-12 ·

Easy to navigate

The site is simple, easy to navigate, and it's easy to find what you're looking for.

Reply from VR WAVE2026-01-02

Thank you so much for the positive feedback and 5-star!

C
Clarence Phelps · 1 review · Verified · Experienced 2025-12-12 ·

My lenses arrived defective

My lenses arrived defective. I've reached out to customer service and still haven't heard anything back. The same day the were delivered was the same day I reported it. Now it's 2026 still waiting

Reply from VR WAVE2026-01-02

Hello Clarence, We’re very sorry for the delay and truly apologize for the frustration this has caused. This is not the experience we want for our customers. To make sure we can assist you as quickly as possible, please email us directly at [email protected], so we can assist you further. Our support team will prioritize your case once it is received. Thank you for your patience, and we appreciate you bringing this to our attention. Best, VR WAVE

D
Deborah Chin · 1 review · Experienced 2025-12-06 ·

Ordered Dec 6 and no tracking after 3…

Ordered Dec 6 and no tracking after 3 weeks. Customer service is extremely poor.

Reply from VR WAVE2025-12-29

Hi Deborah, We’re sorry to hear about your experience and apologize for the delay and any frustration this has caused. This is not the level of service we aim to provide. We’d like to look into your order and assist you as soon as possible—please reach out to us directly at [email protected], with your order details so our support team can help. Best, VR WAVE

R
Roman Popov · 1 review · Verified · Experienced 2025-11-12 ·

delivered fast and exactly what was…

delivered fast and exactly what was expected, thank you

Reply from VR WAVE2025-12-11

Glad we could lens you into happiness—enjoy your Meta Quest 3!

B
Bryan · 2 reviews · Verified · Experienced 2025-11-13 ·

Product works great.

Reply from VR WAVE2025-12-11

Happy to hear it’s doing the job! Thanks for the solid 4-star review!

S
Sean Moore · 1 review · Verified · Experienced 2025-11-13 ·

Great!!!

Great!!!! Very satisfied

Reply from VR WAVE2025-12-11

Thanks for the 5⭐! Happy your Ray-Ban Meta lenses are hitting the mark!

F
Franchesca Nellenback · 2 reviews · Verified · Experienced 2025-11-12 ·

I placed my order 11/28/2025 and paid…

I placed my order 11/28/2025 and paid for expedited shipping. I saw nothing in terms of production or shipping. They worked so fast, it was delivered on 12/05/2025. They moved faster than their systems could keep up with notifications. I got the notifications for shipping and delivery a few hours after it had arrived and been installed in my headset. Absolutely flawless by the way. Couldn't be happier. My lens were made in China and shipped across the sea to my house in 7 days. I could not be happier. Take the time to get your eyes checked if you're wearing a pair from more than a couple years ago. It makes a difference if your eyes have changed and you probably won't notice because we just adapt day to day. Again, I couldn't be happier with my purchase.

Reply from VR WAVE2025-12-11

Blink and it’s there! 😎 So happy your lenses arrived lightning-fast and are working perfectly!

A
Arvin-Michael Turner · 3 reviews · Verified · Experienced 2025-11-12 ·

Great Service and Fast Delivery

Straight forward service without any errors and reasonable delivery time. Thanks

Reply from VR WAVE2025-12-10

We aim for speedy service with zero hiccups—glad you noticed! 🚀