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Is Vusevapor legit?
Vusevapor (vusevapor.com) has a 1.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 92% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-03.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Consumers frequently mentioned that the replacement pods leak constantly, taste extremely burnt, and completely stop working prematurely. Many people also noted that the battery devices fail to hold a proper charge and feel heavily overpriced for such consistently poor quality.
Though some customers remembered when the older versions used to be incredible and reliable, recent manufacturing flaws ruined everything. Shoppers expressed deep frustration over wasted money on defective items received straight out of the box with zero nicotine. Buyers advised others to save their cash and avoid purchasing these faulty goods entirely.
Auto-generated from all reviews of this business. For reference only.
I am so sick and tired of buying vuse 1.8 Classic Tobacco pods and they are GROSS. I just got MI844XG5 and they are so dark and nasty tasting. I can tell you what s/n have been good pods over the past 5 yrs. I threw away 4 yrs of pods, but I have pics of the s/n and the pods. There should be ONE FORMULA that they use. The crazy thing is that the gross ones last longer cause you don't smoke them as much. When I get a good pack, and love the taste, I go through it much quicker. Something has to be done. They obviously do not care about their customers.
Worst customer service and supervisor, I've ever spoke with.
Been using for about 2 years, at about $300 to $400 a month. Contacted for defective devices, (chargers & pods), and they just don't care they are loosing my business.
Go somewhere else do not buy from VUSE, you will regret it, if you have an issue.
HOW do these people have buisness selling their vapes in local shops etc? I bought a 'vape' and pod as i was desprate whilst i sorted my actul vape/mod/tank. This has to be the worst VAPE i have EVER used. AWFUL taste, hardly any pull/vapour. Just stay away. Why shops are still selling these behind the counter ill never know. never again
Tried this out to stop smoking in the house. 2 out of 4 pods wouldn't work. How do you sell a product with 50% fail rate and not have the government step in at some point? Was promised a refund... Never got it. So they're liars and thieves. Do not recommend.
I have been using Vuse for about a year and some change. But recently, in the past 6 months, the pods have been leaking, and all of the manufacturing pods for the month of May are defective. I literally bought 3 boxes of 6 pods in total, and all of them leaked and spit in your mouth. I threw them away and am changing to a new brand or just stopping for good. DO NOT BUY THEM!
Many pods just stop working 1/2 to 3/4 full and they are expensive. I called the company and got a rep who could barely understand/speak English and she just kept asking me the same quesion over and over-do I use nicotine products... As usless as the vapes.
Cheap/defective products and even worse customer service. I am switching to another brand.
Pods just stop working or don't work at all. Called company 3 times for them to fix this problem. Still not fixed and it has been over a year. Apparently they do not care about the quality of their product. Then it's like pulling teeth to try and get your money back. Time to switch to someone else.
Just switched to Vuse (because of myblu discontinuance) within the past 3 weeks and VERY DISAPPOINTED!
I chose this brand because of the sales pitch that the pod prices were higher but the pods last longer.
That might be true if the pods didn’t STOP working after half full. I’ve bought 2 chargers, and when through all the troubleshooting with the same results. I’ve bought 2 pack pods from many different locations. After seeing other reviews this is an KNOWN ISSUE.
I would give a “ZERO” score if that was an option.
Definitely a manufacturing or design issue that should be reviewed and fixed.
I used leap it was discontinued and then njoy was the same consistent flavor. Their quality were very great consistent . I have changed to vuse is 3 times the price and the quality is very poor the color and same with the flavors were same different taste in a 4 pod package from tan to dark brown . And 34$ 4 pod package is discouraging am trying to wean off ciggerettes.and prices is discouraging but does not help fighting nicotine addiction i did enjoy leap Georgia real tobacco flavor and the golden tobacco same flavor but the inconsistent color or taste really sorry to say it this way but really sucks and the 21$ for 2 pods is over priced for a poor consistent products the leaps i was getting 2 pod package for 5.99 to 7.99 depends on location.. then njoy that i changed when leap was discontinued was priced 8.99 to 11.99 depending on location as well and now the vuse prices are 21.99 to 24.99 so here in Arkansas
Been a long time Vuse customer, started buying from them back when they were called Vype in the Uk and they used to be incredible- great flavours, consistent experience and value for money.
The trouble started when the original company was bought by BAT and the name changed to Vuse, things have gone rapidly downhill since then and the quality is now, quite frankly, garbage. Every single flavour tastes disgusting with a weird chemical aftertaste, their 'improved' devices aren't a patch on the old ePens and make a weird humming noise when you use them.
Needless to say I'm not going to be buying any more. It's a real shame that BAT have run what was a great little startup into the ground.
Their product is garbage every time I buy a new battery it lasts about a month and they have doubled in price over the past couple years SAVE YOUR MONEY DON'T BUY THIS CRAP
HORRIBLE chat customer service. Repeatedly, Vuse reps start the chat then NEVER reply. 20 plus minutes of waiting, prompting, asking for a reply - Nothing. The Vuse CEO needs to clean house.
I have been using vuse vapes for years. First, the berry blend flavour was removed, and now, the "ice" addition to vuse vapes has been awful. I am very allergic, with scratchy, irritated eyes!!!
They used to work well up to about six months ago. I don’t know what changed, but the battery is hardly hold a charge. I’ve even had a few that just stopped working and would not take a charge at all. Whatever they changed. They screwed up big-time.