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Shopping & Fashion

Vvsbox

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102 reviews

4.3102 reviews
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About Vvsbox

Data updated
Website
vvsbox.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (16/16)
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About this business

VVSBOX is a contemporary jewelry brand inspired by hip hop culture and modern street style, offering chains, pendants, bracelets, rings, earrings, grillz, and custom pieces designed around individuality and confidence. We focus on craftsmanship, detail, and material selection to create jewelry that is durable, refined, and suitable for everyday wear. VVSBOX represents bold yet versatile design, combining statement style with modern simplicity. We provide a reliable global shopping experience with secure payment, worldwide shipping, and responsive customer support, and continuously improve based on customer feedback. Thank you for choosing VVSBOX.

Written by the business, not verified by us.

Is Vvsbox legit?

Vvsbox (vvsbox.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the impressive quality, brilliant shine, and stunning design of the jewelry, noting that the pieces look authentic and mirror real diamonds. Consumers also highlight the fast delivery times, smooth ordering processes, and the exceptionally helpful and supportive communication provided by the team during online purchases. However, some customers also noted significant shipping delays with their orders and experienced long waiting periods to finally receive their packages. A few reviewers were dissatisfied with the materials used, stating that items failed diamond testers or simply did not match expected visual standards.

Auto-generated from all reviews of this business. For reference only.

What people say

Y'all tap in with my guys over at VVSBOX!

I will say I will definitely be making more purchases with VVSBOX. I am lost for words with the craftsman ship of the pendent, it definitely has the look I was looking for. I can see now why it took 5-6 weeks to craft together. The only thing I would like to see different is a better shipping process to see the progress in your order. But even still with the shipping process y'all have now I still felt comfortable because VVSBOX stayed in communication with me through email and Instagram/social media. Great customer service 5 stars for me! (Y'ALL TAP IN WITH MY GUYS OVER AT VVSBOX) Worth every penny! You won't be disappointed or let down!

Reply from Vvsbox2026-04-28

Thank you so much for this wonderful 5-star review and your sincere support!We are beyond happy that you’re in love with your custom pendant and satisfied with our craftsmanship. We totally understand your feedback about the shipping tracking process, and we will keep improving it for a better shopping experience.It means a lot to us that you appreciated our consistent communication and customer service throughout your order.

I ordered my ring in February and it’s…

I ordered my ring in February and it’s now April still haven’t received my ring they keep saying it’s a delay it’s out of stock yet the website say it’s in stock no waiting and I’ve contacted them may times they respond days later and no resolution I request a refund at this point they tried to offer me free earrings that will never come along with the ring then the offered 30% off my next purchase but why would I purchase if the product never comes I seen other items I wanted to buy but it’s no go if this how they do business I want my money back please!!!!!

Reply from Vvsbox2026-04-27

We are truly sorry for the long delay and the frustrating experience this has caused you.We completely understand your disappointment after waiting such a long time without receiving your ring. Please kindly reach out to our customer service with your order number, and we will immediately check your order status in detail for you and properly resolve your issue as soon as possible. We will provide a proper solution and reply to you promptly.

One chain was fake

I got two chains from this site. One was hollow and fake and one was solid and real

Reply from Vvsbox2026-04-15

Thank you so much for your feedback!All our chains are made with solid material. Some styles feature a hollow-out design, but they are still solid in quality.We truly appreciate your support and hope you enjoy your pieces!

Terrible products and incredibly poor customer service.

They sell 5€ chains with glass stones and not moissanites, Terrible products and incredibly poor customer service. When I wanted to return the items, I was expected to cover the return shipping costs myself, which was absolutely out of the question for me. Stay away from this shop!

Reply from Vvsbox2026-04-14

hi,dear. Our product prices are based on production costs, and our items are indeed made with real moissanite, not glass stones.If you have any further questions, please feel free to contact our customer service team—we are willing to assist and resolve any issues for you.

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