This water is expensive and multiple…
This water is expensive and multiple bottles taste like dirt. Literally like dirt. The ones that taste clear are good. Too bad they are not consistent.
About Waiākea
Data updated- Website
- waiakeasprings.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 73% (8/11)
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About this business
Waiakea Hawaiian Volcanic Water Completely isolated from the rest of the world, Waiākea® offers purity in its ultimate form. Located just outside the quiet town of Hilo and surrounded by rich, bio-diverse forest preserves, a deep well source sits at the eastern base of the Mauna Loa volcano, one of the purest environments on Earth. Originating atop the volcano as rain and snowmelt – the water slowly filters through thousands of feet of porous, volcanic rock, re-emerging at the surface as refreshingly crisp, naturally alkaline water. Created in 2012, Waiakea was made with the purpose of being the first premium sustainable bottled water of its kind. Putting people and planet before profit, Waiākea is a naturally alkaline, Hawaiian volcanic water, that gives clean water with each purchase.Taste the DifferenceWhat Is Volcanic Filtration
Is Waiākea legit?
Waiākea (waiakeasprings.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-08-12.
What people say
My first shipment arrived damaged
My first shipment arrived damaged, bottles missing, bottles leaking. I contacted customer service and the offered to send out a replacement. The replacement was a wonderful. However, it wasn’t the replacement but the way it was shipped. It was shipped in the original box. That was the real issue that needed to be addressed. And they actually listen and reboxed my order and it arrived in perfect condition. Thank you for listening to the real issue
Everything
Everything, time, money, price, quality.
Always prompt responses
Always prompt responses, regardless of the question or the request.
9 bottles short
I received my shipment and it was 9 bottles short the box was opened and it was taped shut. Please put the bottles in 2 boxes like you did when I first started my order
Easy transaction
Easy transaction, website was easy to navigate.
Favorite water and water company.
Delivered on time as expected good quality water
Delivered on time as expected. Great quality water.
The first order FedEx shipped it to the…
The first order FedEx shipped it to the wrong building and was damaged the replacement order which is supposed to arrive and 78 still has not been delivered and it’s water going to sit in the hot trailers for two days and probably be ruined
Best tasting water I've ever had!
Speedy delivery and the 15 L box was easy to set up. It's simply the best tasting water I've ve ever had!
My Journey
Images on website helpful in my choice of quantity and size of water. Lot of detail information about why Volcanic water is healthier. Prices reasonable considering the source of origin.
I only got 5 cans of sparkling water …
I only got 5 cans of sparkling water plus the cans are dented up and my plan water the same darn thing dented cans for the price this is wrong They called me right away Excellent customer service, they're gonna replace everything The water is delicious.
The Waiakea is 1 of the best tasting…
The Waiakea is 1 of the best tasting alkaline water 💦 I ever tasted. I will continue to drink water this forever.
Very responsive to my inquiries
Very responsive to my inquiries! Love the water and coffee!
Best water I have EVER had.
BEST WATER EVER
Love this water and have had some issues with bottles arriving damaged. I have always kept the company in the loop and they have sent me new replacements! Great company and I have a monthly subscription
I am a happy customer
It is easy to change delivery dates. I can open the bottles without hurting my hands. The delivery times are short. The water always tastes the best!!! The price is reasonable. It is easy to manage the subscriptions. I don’t get random unexpected charges periodically as I do with other subscriptions I have. I wish you were not so far away, but I had a lot of trouble finding local water that was good to drink. I am disabled and a full time caretaker so my foraging abilities are limited. At first I was looking for glass bottles, but the taste of Waiakea water was so exceptional that I made an exception. I would rather not use so many bottles but I do not think I can manage to refill bottles from a big size in the refrigerator. I have been a very happy customer. If there were more options for the subscription I would not need to change my delivery dates so often.. One week is too expensive and a little too often. Two weeks is too long for me. But thank you for great service!!!
WATER QUALITY IS EXCELLENT
WATER QUALITY IS EXCELLENT. HOWEVER VERY FRUSTRATING TRYING TO REDEEM EARNED POINTS VIA WEBSITE AS THERE SEEMS TO BE A MISSING CODE BOX TO ENTER REWARD CODE.
Best water money can buy
Great tasting water and good for you
Great tasting water and good for you. I have told my friends about it and they love it too. I've ordered online because Walmart can't keep it on the shelves.
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