walkhero.com (walkhero.com) has a 3.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 43% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-10.
No where does this site let you know the product is coming from CHINA! I would have NEVER ordered if they had. I purchased these for after foot surgery transition to shoes. My foot will be healed by the time they arrive. It's been nearly a week and the tracking shows 11 different stops IN CHINA. They are STILL IN CHINA. If they don't fit, I just know this will end bad. BEWARE.
K
Kat Sat · 1 review · Experienced 2026-07-15 ·
★★★★★
Walkhero inserts HURT!! No free return shipping?! Must not believe in their products.
Do not buy unless you are absolutely sure you are willing to eat the cost if they don't work out. These are specifically for the walk hero sole inserts for plantar fasciitis. It made it worse. The heel is so hard that I couldn't walk after an hour. There was no cushion or sense of heel cup even though it looks like it. I believe it's the material being used that is just like walking on cement. They do not pay for return shipping nor can you use your own carrier to save on cost. Get it on Amazon so you are protected with free returns. Don't buy direct from Walkhero
These shoes are so comfortable. They are the only ones I wear all day around the house. They are made well and I highly recommend them. Just wish they had more colors to choose from!
Good company, although my color of shoe was out of stock right after I ordered. They were willing to ship another color, but I wanted compensation for my inconvenience, and $5 was not gonna cut it. After all of that, my color finally became available and is being shipped.
Marilyn · 1 review · Verified · Experienced 2026-06-30 ·
★★★★★
This will be my third pair of walking…
This will be my third pair of walking shoes I’ve ordered from you. They fit my high arches and the wide toe box are perfect for my feet.
T
Tanvi Patel · 1 review · Experienced 2026-05-13 ·
★★★★★
Comfort That Helps
Great product and great customer service!
I purchased a pair of arch support slippers from WALKHERO, and they've been very comfortable. I've been experiencing foot pain, and these slippers have provided noticeable support and relief.
I also had a great experience with their customer service. The color I originally ordered was out of stock, and they contacted me right away, explained the situation, and asked for my preferred alternative.
The whole experience was smooth and professional. I'm very satisfied with my purchase and would happily recommend WALKHERO to others.
s
starsite · 6 reviews · Experienced 2026-03-18 ·
★★★★★
Quick shipping and great price
Quick shipping and great price. I purchased the women's slippers and they have been fantastic. Durable and comfortable. Wonderful arch support. I will purchase again. I recommend!
D
David Williams · 1 review · Experienced 2026-04-22 ·
★★★★★
The shoe size guide is wrong! Order your norsize
The shoe size guide that you guys provide is inaccurate.I went off in your shoe size and bought the shoe size that your guide told me to.And they were too small , I wore them for a day to see if I could wear them , and there was some scuffs on the bottom , and they would not take them back. So I purchased a new pair in my normal size that I wear every day and a fit perfect so now I have two pairs of shoes and one that I cannot wear.
K
Kenai Paul · 7 reviews · Experienced 2026-06-13 ·
★★★★★
Pain-free Feet
First time in a while - pain-free feet from bursa, typhus gout nodules, and peripheral neuropathy. The first toe box that works with my feet. I enjoy the heel box on the men's pair and wish it were not a slip-in due to the support. They do not slip or slide on our wood floors. Highly recommend the Men's Supportive Pain Relief Slip-Ons under the Geckoman label.
T
Teresa · 4 reviews · Experienced 2026-06-01 ·
★★★★★
I have been a registered nurse for 28…
I have been a registered nurse for 28 years, and I am always looking for decent shoes to wear to work and to wear at home mostly when I relax and when I take my 2 dogs for walks everyday.
WalkHero shoes are the best. I have bunions on both feet and their shoes are so comfortable to wear, and the price won’t break the pocketbook. They are made well. Will last you for years. Delivery was fast, easy to order, I can’t say enough good things about this company.
I bought these for my dad who is 90 and he absolutely loves them..I immediately got on your site and ordered him a 2nd pair
K
KK · 2 reviews · Experienced 2026-05-27 ·
★★★★★
SCAM BEWARE
SCAM BEWARE? Never shipped my item. No tracking update ! The chat feature for help is just a bot it keep repeating itself asking for order number and email BEWARE SCAM...No help; no item. Very frustrated to be taking advantage of by this company. No refunded money no item! No tracking info ! This company is the worst!
The shoes we got aren’t tight enough to hold my husband’s feet as he walks out of them.
I like mine well enough.
J
Jennifer · 1 review · Experienced 2026-05-19 ·
★★★★★
Don’t buy these shoes if you are unsure…
Don’t buy these shoes if you are unsure of size and fit. They will not accept returns for ill fitting shoes. They said my shoes had been worn/were dirty and refused the return. I had them for exactly one day, the tag was still on them and I had walked in these shoes house to test the fit. Seems they wanted an excuse to say no to return.
Delivery is on time. Slippers were exactly as described on app, good arch and wide room of front. It is I need after toe fracture.
J
Jim Bergles · 17 reviews · Experienced 2026-04-23 ·
★★★★★
Needed neuropathy shoes
I needed to find shoes for my recently diagnosed neuropathy I wanted something wide toe light and give good support I bought tennis shoes that fit the bill perfectly they're really comfortable and give a cushioned walk they're of good quality and not heavy or super durable like hiking or work shoes but for people with foot issues like me they're perfect I already have several heavy durable shoes I can't wear anymore
M
Miranda Keith · 1 review · Experienced 2026-04-27 ·
★★★★★
Walked the arch support flat in 6…
Walked the arch support flat in 6 months. No customer service or contact info. Disappointing from the word 'go'
S
Susan Wolf · 4 reviews · Experienced 2026-04-18 ·
★★★★★
This store is in China!!!
There is exactly nothing on this website to suggest shoes ordered here will be shipping from China. Imagine my surprise when slippers I ordered of April 18th are not due in until May 6th or so. If I had known I would have purchased locally (which I thought I was doing).
It's not really fair to cloud that part of the truth. I didn't want to wait three weeks while my slippers come in on 'that slow boat from China'
After two weeks of not receiving my order, I finally contacted them. They got back to me right away and got right on it. I am disappointed that the order is taking so long but the customer service was great.