Wallke Ebike

Outstanding Company

I have bought two bikes from Wallke and they have been outstanding! I've only had one issue and it was covered under warranty and it was taken care of no problem and quickly! I would recommend Wallke to anybody!

I have received the Wallke R60 about a…

I have received the Wallke R60 about a month ago and has been nothing but a excellent experience such as assembling it and also the ride feel, if your looking for something similar to the aniioki then this bike is it and is a way better option than the aniioki and other ebike brands.

(H9) It’s a fantastic bike

(H9) It’s a fantastic bike! I review bikes as a hobby on my channel—YT/@e-motion-pwrd—and I’ve had the pleasure of testing many bikes from a wide range of brands. I can say with confidence that the Wallke H9 is a powerful and sturdy e-bike that’s a real joy to ride (even though it’s very heavy). Although I experienced an issue with the controller, Wallke’s customer service was responsive and attentive, and a replacement was arranged right away. The only downside stems from the fact that Wallke frequently runs out of stock on its website—which, in itself, doesn’t send a good first impression—and I believe this significantly damages the brand’s image. On the other hand, their product line is always available in the U.S. and Canada, but in Europe, it’s very difficult to buy directly from the website, precisely because items are out of stock… It’s a shame, because I’d like to be able to purchase other models....

Thank you Wallke!

On 17JUN26, my Wallke X3 Pro Max ebike was experiencing some front motor issues where there was no engagement or movement. I reached out to Wallke's online customer service chat assistance where an online ebike technician was able to assist me with troubleshooting as much as I could check. My technician, Jepson, patiently stayed online with me while I did my best trying to find any issues. I'm not the best ebike mechanic, but I sure felt like one with Jepson by my side virtually. Jepson was exceptional with their professionalism and very friendly interaction. Jepson is very deserving of the 5 stars I will be giving this experience. Thank you Wallke for your excellent customer service skills your representatives possess. I will be using this method of communication again. 😁👍 Regards, Ricardo Rivera Uribe A happy Wallke bike owner (order #10210)

Great customer service

Great customer service, they helped me with my concerns and even offered helpful advice and information.

2026 H9 Ultra is everything I had hoped

My 2026 H9 Ultra is everything I had hoped. It has LOADS of power and the range is extreme; Ive gotten 120 miles on a charge and rode both total throttle briefly and pedal assist over a variety of terrain with saddlebags stuffed full.

Good quality parts that ship quickly

I bought this bike so I can enjoy the…

I bought this bike so I can enjoy the bike trails in Minnesota. Trails that are located in state parks. Near the twin cities. Along the North shore. All while tent camping. I’m a type 1 diabetic. I needed power + range. And a rack to carry supplies if needed. I absolutely love this bike! If you have a truck or minivan with a folding ramp loading and unloading for a skinny guy like me has been no problem. Customer service is excellent! And the social media community is excellent. 5/5 stars!

Wonderful customer service team!

they have a tremendous customer service support team! They went above and beyond to secure me with my rear rack for my series 60 ravager earlier than usual because I told them I needed it for my food delivery job and they said no problem! They didn't have to but they did it because they truly care, thank you to the Wallke team.

The bike is great

The bike is great. powerful, sturdy and fun to ride. I lost the keys and charger and the customer service department gave me good instructions on how to replace both. Fortunately I found the keys, so I only needed the charger, which was easy to order from the website and showed up in about 8 days. The original order process was easy and smooth, the bike is better than I expected, and the customer service was helpful and effective.

I have owned my H7 going on 3years and…

I have owned my H7 going on 3years and have road over 2000 miles. But if i was giving my recommendation I would say keep shopping because Wallke has the most annoying way of handling customer issues that ive ever seen absolutely horrible to work with! Also, if you need to replace anything or you desire to do any modifications, all the parts are made in a way that they only use their parts! So if you plan on doing modifications or if you plan on being able to replace any parts off the shelf, you will absolutely not be able to. That being said the bike is made very well and performs good the range which is why I bought the bike is absolutely wonderful. I have a 60AH battery and I have traveled very far at a regular basis with no issues whatsoever I would say probably one of the best batteries in the market. I have an H7 with dual hub motors and I like that part as well, but also be aware this is a fairly big and fairly heavy bike. I am a big guy and it’s still is a chore sometimes dragging it around to wear you wanna jump on it or whatever it’s big and it’s heavy.

I have an AWESOME support system on my side

My experience as a whole dealing with wallke has been very helpful, trusting,and supportive. I've had questions about my H9 ultra because it's a new type of machine for and unbelievable how really awesome and easy it is to use everyday like I have to.. yes I'm very satisfied and actually looking forward to the 2026 h9 AWD.

Ordered a replacement rear motor and…

Ordered a replacement rear motor and wallke worked with me to verify the correct motor for my specific model bicycle. Once it shipped, it arrived in just a few days. It came with new hardware and all tools necessary for installation. I was able to swap it out in under an hour and get back to riding. I hope they continue stocking replacement parts as it adds confidence to the wallke ownership experience. I am so glad i am able to ride my ebike everyday again.

I ride my Wallke H7 and my Wallke H9 for mobility.

I ride my Wallke H7 and my Wallke H9 all over town. I'm known as the e-biker with the retro helmet. I ride to towns and cities all around me. I have ridden the H9 to Paducah. Wallke is a good name for me as these bikes have helped me with my mobility being in a wheelchair for a long time. I love getting out and exploring on my Wallkes. Customer service has been great as well. On my H7 order my bike came with a full twist throttle and was advertised as a half twist in the specs. It was a changeover they were making from 24 to 25. I mentioned that one of the reasons I bought the 24 over the 25 was the half twist throttle. They sent me a half twist right away. They have been great as other questions come up too. Both my bikes were delivered promptly with no troubles. I have had a trailer, phone mount, and other items delivered from them fine as well.

Terrible customer service and shotty…

Terrible customer service and shotty bike. At this point I have to now replace a rotor as well as a motor due to their incompetency. Do not recommend getting any of their bikes as you will be left stranded due to not being able to replace any of the parts that wear out. Loctite was placed on my rotor so much that I had to cut three of the bolts in order to remove it which ended up damaging the motor. Again, it was a factory defect that they refused to replace. So now I have to replace it out of my own pocket.

This bike arrived defective and the…

This bike arrived defective and the company advised they would send a pre paid label , offered me $200 credit to keep the defective $2000 bike, when I declined they refused to send the pre paid label and it will cost me over $500 to ship back , horrible customer service, I do not recommend purchasing through them.

The front motor hub isn’t working and I…

The front motor hub isn’t working and I get error code 56 this is brand new out the box. Wallkee is fixing my problem by sending me a new controller, new front hub, and a new battery bracket.

I needed a replacement part for my…

I needed a replacement part for my bike, and when I contacted the support team, the information and communication were excellent. They were very friendly, even though I had entered the wrong shipping address; we sorted it out without any issues, and now I’m just waiting for my product to arrive. The only issue is the time difference between countries, which means you might have to wait until the next day for a response, but overall, the process went smoothly. Thank you!!!

Great bike for a dual motor rider.

Great bike for a dual motor rider. Service has been spot on, Very good response from them when a problem with a controller going bad. Thank you I'm riding again.

Wallke CustomeWallke Customer Service Review - 5 Stars All the Way!r Service Review

Wallke Customer Service Review – 5 Stars All the Way! I’ve been riding my Wallke e-bike for a while now, and I just have to say their customer service has been an absolute game-changer. Whenever I’ve run into an issue, the team has been right there for me, quick to respond and incredibly helpful in fixing pretty much everything I’ve thrown at them. They genuinely care and make you feel like a valued customer, not just a number. This bike is straight-up awesome to own. It feels like having a high-end luxury car in your garage—smooth, powerful, reliable, and built to impress. Everywhere I go, random people stop me to ask about it. The conversations that spark from those moments are some of the best parts of my rides. It’s like the bike turns heads and opens doors everywhere! I’m already super excited for Wallke’s new product line and can’t wait to get my hands on whatever they release next. If the quality and innovation are anything like what they’ve delivered so far, it’s going to be epic. I look forward to experiencing that same top-tier customer service on any future needs or questions I might have. If you’re on the fence about a Wallke, just go for it. You won’t regret it. Thanks again to the whole team for making this such a great experience! 🚀