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Vehicles & Transportation

247Parts

62 reviews

4.562 reviews
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About 247Parts

Data updated
Website
west-equip.com
Category
Vehicles & Transportation
Location
United States · Clinton
Status
Unclaimed
Replies to negative
100% (7/7)
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Is 247Parts legit?

247Parts (west-equip.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

D
Daniel Joyner · 4 reviews · Experienced 2023-08-01 ·

Best John Deere dealer in the USA!!

Best John Deere dealer in the USA!!! They did extensive research in locating a specialized part for my tractor. Close communication the whole time. Excellent customer service and a 5 STAR dealership.

W
William Braxton · 1 review ·

Will never do business with again.

Reply from 247Parts2022-01-18

William, we apologize for what seems to be a poor experience with Western Equipment. If you wouldn't mind providing more feedback on what occurred, we would love the opportunity to right the wrong. At your convenience, please contact [email protected] to let us know more about your experience.

E
Eates Schreiber · 1 review ·

I will buy from Quality

I will buy from Quality. We do not like you bullying your way into our town. We have a long history of doing business locally and will continue to buy locally. Your not paying taxes here, your profits are not spent here and I refuse to send my money to Oklahoma. Buy and spend locally.

Reply from 247Parts2022-01-18

We are sorry for your negative experience with our company, Eates. While we do have stores in Oklahoma, we also have numerous locations in Texas as well as one in New Mexico, but we understand your concern. We do hope to have the opportunity to change your mind in the future, but in the meantime, we sincerely hope you enjoy your John Deere experience overall, regardless of the dealer you choose to purchase from. That is what is most important. Thank you for your feedback; we will take it into consideration.

K
Kirk · 1 review ·

Excellent Customer Service!!!

In addition to good prices and free shipping, the customer service i received was outstanding. Had several questions prior to ordering and the staff were very responsive and quickly assisted me. Special thanks to Sandra!!!

Reply from 247Parts2021-10-19

Hi Kirk, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again in the near future!

M
Michelle Patrice Hansotte · 1 review ·

A pleasure doing business with!

The staff were very helpful when I called and kept me informed about my purchase and its progress. Initially it was going to take 3 weeks for them to get the mower deck from John Deere but thankfully it arrived at my house within a week! I was elated! The price was the best I could find and free shipping! I will definitely order from them again!

Reply from 247Parts2021-08-16

Hi, Michelle! Thanks for sharing this glowing review! We love hearing from our customers and are glad to hear your order arrived earlier than expected. We look forward to doing business with you again in the future!

M
Mirel Munteanu · 1 review ·

Fantastic store.

The customer service was outstanding. They solved my problem very fast and easily.

Reply from 247Parts2021-08-16

Thank you, Mirel! We're happy to hear we met your expectations!

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Will Tickel · 2 reviews ·

Best parts service I've ever had

Best parts service I've ever had. I had been hunting down a part for my lawn sweeper for months and getting nowhere. Sandra did the needed research to locate it and even called me back to update the progress. I couldn't be happier and this will now be my "go to" parts store.

Reply from 247Parts2021-07-23

Hey Will, thanks for the glowing review! We're happy to hear your experience was a good one, and we'll be sure to pass your comment onto Sandra!

D
Dave Merc · 1 review ·

Sandra was AWSOME

I needed parts for my x324. Called and spoke to Sandra, who could not have been more helpful! Great experience and will defiantly be using them again.

Reply from 247Parts2021-07-19

Hey, Dave! Thanks for letting us know about your experience. We're glad to hear Sandra was able to help out. We'll be sure to pass on your great review!

J
John Deere man · 3 reviews ·

Very poor customer service

I ordered 4 cans of John Deere yellow paint to touch up a tractor I was selling. They notified me it was backordered 3 weeks so I contacted them by email, text, and voicemail to cancel the order because that would be too late for my needs. I never heard a word from them in response. A month later the paint shows up. The tractor is sold and gone. It costs more to return it than it’s worth. I guess I’ll paint my wife’s new Jaguar yellow!! I’ll never order from these people again.

Reply from 247Parts2021-06-10

We are very sorry to hear about your inconvenience and sincerely apologize for the mishap! If you do wish to return the paint, returns to our store are always 100% on us. We know that does not totally fix the issue, but we would be more than happy to send you a return label and refund your money at no charge. Please contact [email protected] and we can guarantee a response. Again, we apologize for the miscommunication.

D
Disappointed · 1 review · Verified ·

I contacted costumer service 3 times…

I contacted costumer service 3 times regarding missing parts in my shipment and provided that parts list and quantity of what I needed. I never received that hardware I needed and eventually got tired of waiting, so just bought that parts I needed. Very Disappointed.

Reply from 247Parts2021-05-03

We're very sorry to hear about your experience, Kevin! We appreciate you taking the time to provide this feedback and are glad to hear you were ultimately able to get the parts you needed. We will share your review with our team as we look into this issue more.

B
Brian Campany · 2 reviews · Verified ·

Had to return the part I order.

Had to return the part I ordered and customer service was top notch. Parts were new but but not compatible with my mower. ( my fault). Will definitely use them again.

Reply from 247Parts2021-04-20

Thank you for the Review Brian. We look forward to doing business with you in the future.

d
don richardson · 1 review · Verified ·

Product was delivered in a timely…

Product was delivered in a timely manner. Actually sooner than expected.

Reply from 247Parts2021-04-20

Thank you Don for leaving us the great review!

K
Kelly Williams · 2 reviews · Verified ·

Quick delivery

Quick delivery, great communication, good quality products

Reply from 247Parts2021-04-20

Kelly thank you for the great review!

r
robert lackey · 1 review · Verified ·

great service

great service! wish you were local so i could buy s130 from you.

Reply from 247Parts2021-04-20

Thank you Robert for the great review!

J
Juan Hammond · 1 review · Verified ·

Fast shipping and great product

Reply from 247Parts2021-04-20

Thank you Juan for leaving us the great review!

D
DQ · 1 review · Verified ·

Great merchant

Great merchant. I'm new to.the John Deere world, and thankful I found this dealer for parts and supplies. Great communication, helped me fix an order mistake (on my part) before it shipped, and actually went beyond the call of duty to find an out of stock part at one of their satellite stores in order to fill my order. Even received a handwritten note thanking me for my business - unexpected and appreciated touch. Oh, and the pricing was best in the market, with free shipping.

Reply from 247Parts2021-04-20

Thanks DQ for leaving us this review letting us know how we did!

T
Terry McGregor · 3 reviews · Verified ·

The product seems to be working pretty…

The product seems to be working pretty good with occasional grass blockage which I knew that would happen. The only thing that stood out was I didn’t get all the nuts and bolts hardware. Everything else is good so far.

Reply from 247Parts2021-04-20

Terry, sorry you were missing some of the nuts and bolts. If you let us know what is missing we can send them to you.

E
EOS · 7 reviews · Verified ·

Good service and prices

Good service and prices. Prompt delivery.

Reply from 247Parts2021-04-12

Hey, thanks for the great review!

E
Edward Newcomb · 1 review · Verified ·

Maria Beiler is without doubt a major…

Maria Beiler is without doubt a major asset for your company. Her knowledge and prompt service makes doing business with your company a pleasure.

Reply from 247Parts2021-04-12

Hi, Edward! Thanks for this great review of our employees performance! We'll pass your words onto Maria right away!

M
Mike Chewar · 1 review · Verified ·

Great product super fast shipping super…

Great product super fast shipping super easy ordering experience would use this company again and recommend them to anyone I know!!!

Reply from 247Parts2021-04-12

Thanks for the great review, Mike!