West Side Lending (westsidelend.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
Hi Patricia Withrow,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you. We look forward to working with you again in the future.
Thank you for being such a great customer.
Should you require further assistance, please do not hesitate to call us.
Best Regards,
West Side Lending
X
Xavier Moore · 1 review · Experienced 2023-01-26 ·
★★★★★
Fast
Fast, prompt, and available
Reply from West Side Lending2023-01-27
Hi Xavier Moore,
Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.
Best Regards,
West Side Lending
Hi Merenda,
Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Best Regards,
West Side Lending
Hi Armando Martinez,
Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.
Best Regards,
West Side Lending
R
Renee Kumm · 1 review · Experienced 2023-01-24 ·
★★★★★
Applying was easy and the response time…
Applying was easy and the response time was fast.
Reply from West Side Lending2023-01-27
Hi Renee Kumm,
Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Best Regards,
West Side Lending
S
Sean Christopher Caparros Symm · 1 review · Verified · Experienced 2023-01-25 ·
★★★★★
Because you guys are SO ON THE BALL
Because you guys are SO ON THE BALL - don't ever stop PLEASE!!!!!!!!!!!!!!!!!!!!!!
Reply from West Side Lending2023-01-27
Hi Sean Christopher Caparros Symm,
Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Best Regards,
West Side Lending
J
Jesus A Lopez Cabrera · 4 reviews · Experienced 2023-01-23 ·
★★★★★
Everyone was super helpful and they…
Everyone was super helpful and they explained everything very well and made my experience super easy. I would definitely recommend west side lending to anyone.
Reply from West Side Lending2023-01-24
Hi Jesus A Lopez Cabrera,
Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Best Regards,
West Side Lending
C
Christopher · 5 reviews · Verified · Experienced 2023-01-23 ·
★★★★★
Always there to help
Always there to help. Fast Service.
Reply from West Side Lending2023-01-25
Hi Christopher,
Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.
Best Regards,
West Side Lending
C
Chris Harrison · 1 review · Experienced 2023-01-23 ·
★★★★★
I haven’t received my loan
Reply from West Side Lending2023-01-23
Hi Chris Harrison,
If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531.
One of our Customer Service Representative will be happy to assist you.
Regards,
West Side Lending
Hi Customer,
Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Best Regards,
West Side Lending
d
demarria cooper · 1 review · Experienced 2023-01-23 ·
★★★★★
Very good experience great customer…
Very good experience great customer service
Reply from West Side Lending2023-01-24
Hi Demarria Cooper,
Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.
Best Regards,
West Side Lending
r
robert wilson · 2 reviews · Verified · Experienced 2023-01-20 ·
★★★★★
very unsatified
I emailed multiple times before the money was deposit refusing to accept the loan.again i do not want the loan
Reply from West Side Lending2023-01-20
Hi Robert Wilson,
We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Regards,
West Side Lending
It was fast and they were reliable I don’t about the others but west side lending was ok with me
Reply from West Side Lending2023-01-20
Hi Customer,
Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Best Regards,
West Side Lending
Approved and funded my loan with out my signature and wanted my to pay it so I’m not signing up to pay back a loan with 777.85 % interest sorry only good part is they had no problem resolving the problem and canceled the loan agreement
Reply from West Side Lending2023-01-18
Hi Customer,
We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Regards,
West Side Lending
They put the wrong account and I have to wait until you all get the money back. Then I have to do another application.
Reply from West Side Lending2023-01-19
Hi Ameka Harris,
We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Regards,
West Side Lending
For one she had patients and it didn’t take long to process but I still haven’t received the funds yet
Reply from West Side Lending2023-01-19
Hi Dwight Hicks,
If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531.
One of our Customer Service Representative will be happy to assist you.
Regards,
West Side Lending
A
Anthony · 1 review · Experienced 2023-01-18 ·
★★★★★
They are fast
How fast I got approved
Reply from West Side Lending2023-01-19
Hi Anthony,
Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.
Best Regards,
West Side Lending
The service and they corrected the mistake very quickly and professionally
Reply from West Side Lending2023-01-16
Hi Cheresse,
Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.
Best Regards,
West Side Lending
Hi Andrena Santulli,
Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.
Best Regards,
West Side Lending
Fast to assist me
Very professional
Process was quick and easy
Reply from West Side Lending2023-01-16
Hi Lisa Teague,
Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us [email protected]
Best Regards,
West Side Lending