West Side Lending (westsidelend.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
I highly recommend this company to help people with financial aid.
Hi Felicia Taylor, We are appreciative of your letting us help. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
I never received my loan. Signed the e-documents and it stated funds will be released in 24 hours, here it is almost 2 weeks later and didn’t get anything.
Hi Customer, We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Regards, West Side Lending
Hi Christy Griffin, We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider. Thank you so much for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
They was prompt with my request. Communication was Awesome
Hi Monalisa Wiggins, We really appreciate you taking the time to share your experience with us. We at West Side Lending work really hard to provide our customers with an excellent customer experience. We are happy to see that this dedication has reflected in your recent experience with us. Thank you so much for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
The young lady was very professional she answered all my questions an I could understand what she was saying an she explained to me what I didn't understand
Hi Customer, We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves. Thank you so much for your kind feedback. We look forward to working with you again in the future. Should you require further assistance, please do not hesitate to call us. Best Regards, West Side Lending
Hi Customer, We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Regards, West Side Lending
Hi Victoria, Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
I still have not received my loan I have called twice and the third time I called they told me my address was incorrect which was not true because neither one of the other two said it was incorrect when I put it down and told them what it was I keep waiting and waiting they say oh it will deposit today don't worry I'm in the negative and I'm trying to move and I don't have to wait on you guys which promise me by today to have a loan
Hi Ashley Elling, We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Regards, West Side Lending
You guys are crazy if you think Ian going to pay that much in interest. Go to hell.
Hi Customer, We value your feedback. Our interest rate and payment details are listed on our FAQ page of our website, as well as on the loan agreement. We encourage borrowers to pay off their loans as soon as possible to avoid accruing unnecessary finance charges. West Side Lending NEVER charges pre-penalties. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Regards, West Side Lending
I got approved and got my money the same day.
Hi Customer, We truly appreciate the time you took to write such a great review. Thank you for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
Experience was good and truthful good customer service..
Hi Rico Evans, We really appreciate you taking the time to share your experience with us. We at West Side Lending) work really hard to provide our customers with an excellent customer experience. We are happy to see that this dedication has reflected in your recent experience with us. Thank you so much for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
Hi Customer, We truly appreciate the time you took to write such a great review. Thank you for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
The lady Lei I spoke with was very friendly helpful and understanding.
Hi Customer, We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves. Thank you so much for your kind feedback. We look forward to working with you again in the future. Should you require further assistance, please do not hesitate to call us. Best Regards, West Side Lending
Hi Rob, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
Hi Customer, Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
I’m satisfied
Hi Dinah Jordan, Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
This loan is helping to establish credit as well as help pay for things my family n I need. Thank u….
Hi Sarah Tallbird, We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider. Thank you so much for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
very helpful, friendly, courteous and knowledeable
Hi Michael, Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
That money was there next day early in the morning very convenient
Hi Customer, Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
Hi Casey, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
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