West Side Lending (westsidelend.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
Giving discount to returning customer. The representative is thorough in verification process.
Hi Customer, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
Process was super quick and Easy! Very affordable payments!
Hi Jeffrey, Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
Legit company satisfied customer.
Hi Mike, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you. We look forward to working with you again in the future. Thank you for being such a great customer. Should you require further assistance, please do not hesitate to call us. Best Regards, West Side Lending
Just being thankful that I got help which I didn't expect too
Hi Ginlene Betom, We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider. Thank you so much for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
I just got off the phone with one of the customer services guys and they told me what questions that they was going to ask from my bank and those questions was going to be the last 3 deposits from my job, the ending balance on each deposit day and the ending balance of today which is 12/28/2022. He went on asking more questions about my account and that's not what he discussed with me and that sounded fishy to me. Because the banker gave him all the information that he told me that he was going to ask. So I disconnected the call. This company is very fishy
Hi Jennetta Bigham, We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required. West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at 888-217-7531, and one of our Resolution Specialists will assist you. Regards, West Side Lending
I spoke to 2 people yesterday about canceling my loan. Both people told me that the $525 would be taken out of my account and I wouldn’t have to pay any fees. The $525 has not been taken out of my account.
Hi Sabrina, We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Regards, West Side Lending
Easy process. Excellent customer service.
Hi Joseph, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
Very easy fast and professional Great service
Hi Robbe Taylor, Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
Very stupid policy
Hi Customer, We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Regards, West Side Lending
Well attended to But approve small amount
Hi Adekunle Adesegun, Your feedback is valuable to us, as we work to improve both our products and our services to you. So if you have any suggestions, recommendations, questions, we encourage you to contact us at 888-217-7531 or email us [email protected], and we will make every effort to address your concern. Regards, West Side Lending
Thank you for helping me out in time of need.
Hi Garrison Begay, Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
They told me on Friday and no money that’s fine I will just cancel my loan n go someplace else at this point I really don’t need it loan sharks
Hi Customer, We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Regards, West Side Lending
In all the hundreds of spam emails and spin the round of "APPLY HERE" merry go round.. this company actually was legit and processed me fast with true edocs. Caution though: Their interest is HIGH HIGH 700% HIGH.
Hi Jae, We really appreciate you taking the time to share your experience with us. West Side Lending offers more flexible repayment options while still providing cash when you need it. To minimize the total cost of your loan, we strongly recommend taking steps to either pay off your loan in-full or to pay as much as you can in order to reduce the principal as quickly as possible. West Side Lending never charges early prepayment penalties. We encourage you to contact us at 888-217-7531 or email us [email protected], and we will be happy to explain your loan, the interest rate and other re-payment options that are available. Best Regards, West Side Lending
Thanks very quick & courteous. Thank yall so much
Hi Qjuana, We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider. Thank you so much for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
Hi Jess Raelynne, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
Very nice people and when your approval is final you get your money fast
Hi Leona, Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
It was very hard to understand and comprehend what the gentleman was saying.
Hi Jenni Templeton, If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531. One of our Customer Service Representative will be happy to assist you. Regards, West Side Lending
Staff is very helpful. The loan company you can trust.
Hi Arnold Adriano, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
You guys are amazing would recommend you to everyone !!!!!
Hi Rebecca Pearson, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
The ( lady ) Agent that attended to me was perfect , cool and Calm. But money that I got is nothing to what I need it for
Hi Adekunle Adesegun, If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531. One of our Customer Service Representative will be happy to assist you. Regards, West Side Lending
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