West Side Lending (westsidelend.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
Mygirl went out of her way to help.me.
Hi George, Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
Great customer service and fast response
Hi Michele, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
Got approved was told find would be deposited 24 hrs later no funds deposited in my account
Hi Customer, We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Regards, West Side Lending
It was a good experience, had a few hiccups with confirming my bank info. Also had some trouble logging in with their system. An upgrade is needed for sure. Otherwise it was good.
Hi Jeremy Duke, Your feedback is valuable to us, as we work to improve both our products and our services to you. So if you have any suggestions, recommendations, questions, we encourage you to contact us at 888-217-7531 or email us [email protected], and we will make every effort to address your concern. Regards, West Side Lending
Great rep I was dealing with and explained thigs very clearly and she was very cherrful
Hi Mo Majstrik, We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves. Thank you so much for your kind feedback. We look forward to working with you again in the future. Should you require further assistance, please do not hesitate to call us. Best Regards, West Side Lending
Hi Ashley Patton, We really appreciate you taking the time to share your experience with us. We at West Side Lending work really hard to provide our customers with an excellent customer experience. We are happy to see that this dedication has reflected in your recent experience with us. Thank you so much for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
So far the experience and people I have talked to have been great I haven’t received loan yet but it said I should get it in some hours been about 4 hours so far so now just waiting.
Hi David Beckwith, If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531. One of our Customer Service Representative will be happy to assist you. Regards, West Side Lending
Easy experience a little slow on the deposit. I'd use again
Hi Customer, Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
Application was easy and money was in my account within hours.
Hi Terry, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you. We look forward to working with you again in the future. Thank you for being such a great customer. Should you require further assistance, please do not hesitate to call us. Best Regards, West Side Lending
Very quick and easy to apply. And very polite
Hi Prior, Awesome! We were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We look forward to working with you again in the future. Should you require further assistance, please do not hesitate to call us. Best Regards, West Side Lending
Hi Customer, Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future. Should you require further assistance, please do not hesitate to call us. Best Regards, West Side Lending
Very friendly and helpful customer service.
Hi Ricardo, Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
Very expensive if you can find others options choose those other options.
Hi Customer, Thank you for providing West Side Lending with the opportunity to respond. Your loan is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs. We encourage you to contact us at 888-217-7531 or email us [email protected]. We will be happy to explain your loan, the rate and any repayment options that are available. Regards, West Side Lending
Didn't email me my info on the loan. Charges too much and takes from every paycheck earn.
Hi Melissa Mae Seter, Thank you for providing West Side Lending with the opportunity to respond. Your loan is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs. We encourage you to contact us at 888-217-7531 or email us [email protected]. We will be happy to explain your loan, the rate and any repayment options that are available. Regards, West Side Lending
They were great they knew who I was remembered me and did everything right
Hi Dusty, Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
Great customer service on phone very patient and helpful
Hi Jerome, Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same. If you require any assistance, please call us at 888-217-7531 or email us [email protected] Best Regards, West Side Lending
Fast and easy process in getting my loan for an unfortunate situation in my life right now, would most definitely recommend to anyone in need.
Hi Britney Lewis, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
Hi Erika, Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We look forward to working with you again in the future. Best Regards, West Side Lending
Hi Renea Hoston, We truly appreciate the time you took to write such a great review. Thank you for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
Awesome experience thank you so much for your help.. it helps us financially
Hi Customer, We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider. Thank you so much for your kind feedback. We look forward to working with you again in the future. Best Regards, West Side Lending
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