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Food, Beverages & Tobacco

Whiskey Library

64 reviews

4.164 reviews
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About Whiskey Library

Data updated
Website
whiskeylibrary.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (10/10)
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Is Whiskey Library legit?

Whiskey Library (whiskeylibrary.com) has a 4.1 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 75% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

F
Frank McDonnell · 2 reviews · Verified · Experienced 2026-06-03 ·

Very well balanced whiskeys

Very well balanced whiskeys, one of my favorite was the cheapest. Gave my uncle one of the surprise bottles and he loved it (Rough Riders 8 year)

Reply from Whiskey Library2026-07-30

Hi Frank, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you enjoyed the well-balanced whiskey selection, and it’s always fun to discover that a favorite bottle can come from an unexpected place. We’re also glad to hear your uncle loved the Rough Riders 8 Year—it’s great knowing you were able to share the experience with him. We truly appreciate your support and look forward to helping you discover more exceptional pours in the future! Cheers The Whiskey Library Support Team.

p
pudge · 1 review · Verified · Experienced 2026-02-04 ·

What a haul!

What a haul! Great bourbon for $.60 on the dollar compared to retail. I look forward to my next delivery.

Reply from Whiskey Library2026-07-17

Hi Pudge, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re enjoying the value of your haul and that the bourbon exceeded your expectations. We love helping our community discover exceptional bottles at great prices, so your feedback means a lot to us. We truly appreciate your support and can’t wait to send your next delivery. We hope it’s just as exciting as the last! Cheers The Whiskey Library Support Team.

W
Wayne Lovely Sr. · 2 reviews · Experienced 2026-07-07 ·

Outstanding online purchasing at a…

Outstanding online purchasing at a great price and fast shipping!

Reply from Whiskey Library2026-07-14

Hi Wayne, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you had an outstanding online shopping experience and were happy with our great prices and fast shipping. Providing exceptional value and a smooth purchasing experience is exactly what we strive for. We truly appreciate your support and look forward to serving you again with more exceptional bottles in the future! Cheers The Whiskey Library Support Team.

A
Andrew Bradford · 9 reviews · Verified · Experienced 2026-06-07 ·

Delivery arrived on time and date…

Delivery arrived on time and date specified. Company uses trusted delivery service with great on time record. Order arrived in tact.

Reply from Whiskey Library2026-07-14

Hi Andrew, Thank you so much for the wonderful 5-star review! We’re delighted to hear your order arrived on time, in perfect condition, and that you had a great experience with our delivery service. We take great care in packaging every order and partnering with reliable carriers, so it’s great to know everything arrived just as expected. We truly appreciate your support and look forward to serving you again with more exceptional bottles in the future! Cheers The Whiskey Library Support Team.

J
Jesse Beamer · 1 review · Verified · Experienced 2026-06-07 ·

Great whiskey for a great price

Reply from Whiskey Library2026-07-13

Hi Jesse, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re enjoying our whiskey and finding it to be a great value. Providing exceptional bottles at fair prices is something we’re passionate about, so your feedback truly means a lot to us. We appreciate your support and look forward to helping you discover more great pours in the future! Cheers The Whiskey Library Support Team.

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RICHARD · 2 reviews · Verified · Experienced 2026-06-08 ·

They have my money.. I have no whiskey...

10 Days ago I was billed and I still havent received my shipment. I track the package and in spite of them thinking I've received it, it doesn't appear to have shipped yet??????

Reply from Whiskey Library2026-07-15

Hi Richard, Thank you for bringing this to our attention, and we’re sincerely sorry for the frustration and delay with your order. We completely understand how disappointing it is to be charged and still not have your whiskey in hand. Please accept our apologies for this experience. We’ll make sure your order arrives and that our team follows up to get this resolved as quickly as possible. If you have any additional questions, you’re always welcome to reach out to us at [email protected]. Thank you for your patience, and we appreciate the opportunity to make this right. Cheers The Whiskey Library Support Team.

D
Donald Smith · 2 reviews · Verified · Experienced 2026-06-07 ·

Very good and excellent choices

Reply from Whiskey Library2026-07-13

Hi Donald, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’ve enjoyed our selection and found the choices to be excellent. Curating unique and exceptional whiskeys for our community is what we love to do, so your feedback means a lot to us. We truly appreciate your support and look forward to helping you discover even more great bottles in the future! Cheers The Whiskey Library Support Team.

W
William · 3 reviews · Verified · Experienced 2026-06-07 ·

So far the experience has been great…

So far the experience has been great especially how quick they are to respond if I have any questions.

Reply from Whiskey Library2026-07-13

Hi William, Thank you so much for the wonderful 5-star review! We’re thrilled to hear your experience has been great so far, and it means a lot to know our team has been quick to respond whenever you’ve had questions. Providing friendly, responsive support is something we take great pride in. We truly appreciate your support and look forward to continuing to provide you with great bottles and an even better experience! Cheers The Whiskey Library Support Team.

M
Michael · 2 reviews · Verified · Experienced 2026-06-04 ·

your an addition to my library

your an addition to my library, a balance of different bourbons, some i’ve been trying, others stored for later,,,i asked for a bottle to be included with this recent order, you wanted to charge me extra, i m disappointed i couldn’t get this bourbon

Reply from Whiskey Library2026-07-10

Hi Michael, Thank you so much for your 5-star review! We're honored to be a part of your whiskey library and are glad you're enjoying the balance of bourbons to sip now and save for later. We're sorry to hear you were disappointed that we weren't able to include the additional bottle with your recent order without an extra charge. We appreciate your feedback and understand how that could be frustrating. If there's ever anything we can do to help, please don't hesitate to reach out to our support team at [email protected]—we'll always be happy to assist. Thank you again for your support, and we look forward to being part of your collection for years to come. Cheers The Whiskey Library Support Team.

E
Edward Durrett · 2 reviews · Verified · Experienced 2026-06-04 ·

Excellent bottles for an excellent price!

Excellent bottles for an excellent price. Delivery is on point and I've never been disappointed. Thanks Whiskey Library!

Reply from Whiskey Library2026-07-10

Hi Edward, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’ve consistently enjoyed our bottle selections, pricing, and reliable delivery. Knowing that we’ve never disappointed you is the highest compliment we could receive. We truly appreciate your support and are grateful to have you as part of the Whiskey Library community. We look forward to bringing you more exceptional bottles for years to come! Cheers The Whiskey Library Support Team.

G
Gabriel Schimpf · 1 review · Verified · Experienced 2026-06-04 ·

5 stars for the best customer service…

5 stars for the best customer service I’ve experienced from any company. Had a bottle arrive broken. Within that same day they’d sent me a new one. Then ups lost my package. I reached out to them again and they instantly responded and gave me store credit. Very impressed with the products as well!

Reply from Whiskey Library2026-07-10

Hi Gabriel, Thank you so much for the incredible 5-star review! We’re truly grateful for your kind words about our customer service. While we’re sorry you had to deal with both a broken bottle and a lost package, we’re glad our team was able to respond quickly and make things right. It’s also wonderful to hear you’ve been impressed with the products as well. Your support means the world to us, and we’re grateful to have you as part of the Whiskey Library community. We look forward to serving you again and sharing more exceptional bottles with you! Cheers The Whiskey Library Support Team.

R
Robert Pries · 2 reviews · Verified · Experienced 2026-06-04 ·

Fast response and amazing service!

Reply from Whiskey Library2026-07-10

Hi Robert, Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with our fast response and amazing service. Providing timely, helpful support is something our team takes great pride in, so your feedback truly means a lot. We appreciate your support and look forward to serving you again with more exceptional whiskey experiences! Cheers The Whiskey Library Support Team.

J
Jeff · 2 reviews · Verified · Experienced 2026-06-04 ·

Great selection on hard to find…

Great selection on hard to find whiskey's and prompt service. Thank you.

Reply from Whiskey Library2026-07-10

Hi Jeff, Thank you so much for the 5-star review! We’re delighted to hear you enjoyed both the bourbon and the service. Providing great bottles and a great customer experience is what we strive for every day, so your feedback means a lot to us. We truly appreciate your support and look forward to serving you again soon with more exceptional pours! Cheers The Whiskey Library Support Team.

R
Road · 3 reviews · Verified · Experienced 2026-06-04 ·

Good burbon good service.

Reply from Whiskey Library2026-07-10

Hi Road, Thank you so much for your 5-star review! We’re thrilled to hear you enjoyed the bourbon and had a great experience with our service. Providing exceptional bottles alongside excellent customer care is what we strive for every day. We truly appreciate your support and look forward to serving you again with more great whiskey experiences! Cheers The Whiskey Library Support Team.

J
Jodi Gauker · 3 reviews · Verified · Experienced 2026-06-04 ·

Fun to try new things but I’m not quite…

Fun to try new things but I’m not quite sure why so many bottles have to be uncut or high abv. This shipment arrived quickly though.

Reply from Whiskey Library2026-07-10

Hi Jodi, Thank you for your 4-star review! We’re glad to hear you’re enjoying the opportunity to try new whiskeys and that your shipment arrived quickly. We also appreciate your feedback about the number of uncut and higher-ABV bottles. We understand that every whiskey lover has different preferences, and your input helps us continue improving our selections. If you’d ever like to share more about the styles you enjoy, feel free to reach out to our support team at [email protected]. We’d be happy to help and always appreciate hearing from our community. Thanks again for your support, and we hope to continue introducing you to bottles you’ll love. Cheers The Whiskey Library Support Team.

R
Roxanne Miller Fliginger · 1 review · Verified · Experienced 2026-07-09 ·

1,000 Likes

My husband loves trying new bourbons. His favorite is the Doc Holiday so far, but he hasn’t tried them all yet. The cards that come with each bottle make it interesting for bourbon sampling with friends.

Reply from Whiskey Library2026-07-10

Hi Roxanne, Thank you so much for the wonderful 5-star review! We’re thrilled to hear that your husband has been enjoying trying new bourbons and that the Doc Holliday has been his favorite so far. It’s also great to know the tasting cards have made sharing and sampling with friends even more enjoyable—that’s exactly the kind of experience we hope to create. We truly appreciate your support and look forward to helping you discover even more great bottles together! Cheers The Whiskey Library Support Team.

S
Scott E Hardy · 1 review · Verified · Experienced 2026-06-03 ·

On my first order 3 bottles were great…

On my first order 3 bottles were great the other was very harsh

Reply from Whiskey Library2026-07-08

Hi Scott, Thank you for your 4-star review! We're glad to hear that you enjoyed three of the bottles in your first order, though we're sorry one of them didn't meet your expectations and came across as too harsh. We'd love the opportunity to make this right. Please feel free to reach out to our support team at [email protected], and we'll be happy to help and find a solution that better suits your palate. We truly appreciate your feedback and look forward to making your next experience an even better one! Cheers The Whiskey Library Support Team.

J
John harden · 6 reviews · Experienced 2026-07-03 ·

First time buying

First time buying. Took a while to get to me, but worth the wait. Great bottle, would but here again

Reply from Whiskey Library2026-07-07

Hi John, Thank you so much for your 5-star review! We’re thrilled to hear that your first experience with Whiskey Library was worth the wait. While we appreciate your patience with the delivery time, we’re even happier to know you loved the bottle and would shop with us again. Your support means a lot to our team, and we look forward to helping you discover more exceptional pours in the future! Cheers The Whiskey Library Support Team.

J
Justin Glasser · 1 review · Experienced 2026-07-07 ·

Great Customer Service

I have received 2 boxes from Whiskey Library and was thoroughly impressed with the speed and accuracy of their selections. They also claim a 100% guarantee you will like the selections. This guarantee was recently tested as I really did not enjoy the one pick I received (way too heavy on the cinnamon notes and tasted more like fireballs than whiskey). So, I emailed them. A representative reached out immediately and I had store credit applied to my account within a couple days. Bottom line. They are legit. They back up their claims. And their whiskey selection has been phenomenal. I recommend!

Reply from Whiskey Library2026-07-07

Hi Justin, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’ve enjoyed your first two Whiskey Library boxes and that our selections have been a great fit overall. We also appreciate you giving our 100% Satisfaction Guarantee a real test, and we’re glad our support team was able to quickly apply store credit when one of the bottles wasn’t to your taste. It means a lot to hear that you feel we stand behind our promises. Thank you for your recommendation and for being part of the Whiskey Library community. We look forward to helping you discover many more exceptional pours! Cheers The Whiskey Library Support Team.

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Dink Eaton · 1 review · Experienced 2026-07-06 ·

The value is very under whelming

The value is very under whelming. They say doc holiday is life 160 bucks but you can buy it online for $40. What a ripoff

Reply from Whiskey Library2026-07-07

Hi Dink, Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with the value of your order. We understand how frustrating that can be, and we appreciate you bringing it to our attention. The Doc Holliday Series includes several different bottles with varying ages and values, so there may have been some confusion regarding the specific bottle you received. We’d be more than happy to help clear that up. Please reach out to our support team at [email protected], and we’ll gladly review everything with you and make sure your questions are answered. We appreciate your feedback and the opportunity to make things right. Cheers The Whiskey Library Support Team.