Wig Studio 1 (wigstudio1.com) has a 4.6 out of 5 rating on OK.one, based on 109 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Even though the wig was in stock it took 9 days to ship.
Hello - Thank you for the review. Please note that our processing time is 2 to 5 business days. There was a slight delay with your order, and it shipped on the 6th business day. We do sincerely apologize for the inconvenience. Thank you for your business! - Racqul
I had an hour-long consultation. Jodie was an expert in walking me through options based on my expressed needs. She sent me a list of recommendations. Customer support is working with me regarding an out-of-stock item. They are so responsive and knowledgeable. They will be my go-to online wig store
Hello - Thank you so much for sharing your experience. We appreciate your business! - Racquel
Love this girl!! He fit is perfect and color is amazing!
Hello - Thank you for taking the time to leave a review! - Racquel
Wig Studio 1 has great sales and the shipping is fast. I've purchased several wigs and am completely satisfied.
Hello - Thank you so much for sharing your experience! - Racquel
Quick to respond and very easy to work with.
Hello - Thank you for the review. We look forward to working with you again soon! - Racquel
I love that my order comes quickly. It’s exciting to receive new hair! I’m so thankful you are here to help meet our needs of new hair!
Hello - Thank you so much for the review and your kind words. We are glad to be here through your journey, too. Happy Hair Day! - Racquel
The Wig I purchased was not as described. Delivery was MUCH longer than promised. I will not purchase from Wig Studio again.
Hello, Thank you for your review. I was unable to locate any recent orders associated with your account. The most recent order I found was placed on November 6, 2025. This item was on backorder, and a backorder notification was sent to the email address on file on November 7, 2025. According to the tracking information, the order was delivered on November 25, 2025. Please note that our shipping and backorder policies are available on our website for review. If you have questions about this order or believe your review is regarding a different purchase, we are always happy to help. Please contact our team members at [email protected], and we'll be glad to assist you. Thank you! - Racquel
Love my new wig! Fast shipping and easy shopping experience
Hello - Thank you for taking the time to leave a review! - Racquel
It is much longer than picture shows and I hate the color
Hello - thank you for the review. Please note that if this item is eligible for return, you are welcome to return the item. You do have the risk-free trial on your order. Thank you! - Racquel
Easy returns. The product was defective but WS1 immediately made it right. This is a trusted seller. I have purchased from them many times.
Hello - Thank you so much for taking the time to leave a review! - Racquel
Did I need another wig??? Probably not...lol...but when I want a new wig,I usually go to Wig Studio 1. Great prices, wonderful selection and clearance and open boxes prices are fantastic....thanks
Hello - Thank you for the review. We appreciate your business! - Racquel
My order was out of stock, received thorough email explaining alternatives, emailed back a change in color, received wig promptly. Appreciated the emails and explanations of status etc.
Hi - Thank you so much for the review. We appreciate your feedback! - Racquel
The wig is beautiful and shipping was fast
Hello - Thank you for sharing your feedback! - Racquel
So easy to do business with. There's a wide variety of choices, great pricing & great sales. The shipping is very quick and if there is an issue, they are very communicative about the hold up and the resolution.
Hello - Thank you so much for sharing your experience. We appreciate your business! - Racquel
You were so good about getting my wig so fast
Hello - Thank you for the review. We appreciate your business! - Racquel
I just received an Open Box topper I ordered and was extremely disappointed! It was so thin and cheap looking a bc d if course I can’t return it. I don’t know if I will ever order again from Wig Studio
Hello - Thank you for the review. I was not able to find any correspondence regarding your concerns for this piece. We were not offered the opportunity to look into this for you. If you wouldl ike to send some photos of your concerns to me at [email protected], I will be happy to assist you. Thank you! -Racquel
I've never been disappointed since I joined wig studio 1 my experience has been great so far no problems 🙂
Hello - Thank you so much for taking the time to leave a review. We appreciate your business and look forward to working with you again soon! - Racquel
Easy to order. Loved the color, but sending it back as it is too long for this 76 old gal. Came packaged beautifully.
Hello - Thank you so much for taking the time to leave a review. We are sorry to hear that this one did not work out for you. Please let us know if we can be of assistance. - Racquel
WS1 always has the quickest shipping! I’m impressed.
Hello - thank you so much for your review! - Racquel
The R38 wig which I received does not match the description shown on the color selection. I expected to see 80% gray on top and a little bit throughout until the nape. There seems to be little to no gray anywhere in this wig. Since My natural hair is gray around my face and this wig is not it looks unnatural on me. The wig doesn’t reflect the description of it, maybe it is mislabled.
Hi Donna - Thank you for the review. Without some photos to reference, I am unable to provide any feedback. It doesn't appear that our team has been contacted for assistance with your concerns. Also, if the item is still eligible for return, you have the Try Risk Free option on your order and can return this item. If you need assistance, please reach out to our team at [email protected]. Thank you so much! -Racquel
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