Beef is hit or miss
Beef is hit or miss. Mostly miss. Steaks and other cuts are very tough and had to throw away much of it because we just couldn't eat it. Chicken and pork is ok. Pork steaks are very good. Other than that the other meats are o.
About wildpastures.com
Data updated- Website
- wildpastures.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 100% (10/10)
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Is wildpastures.com legit?
wildpastures.com (wildpastures.com) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I’ve been using this company for a year…
I’ve been using this company for a year and love the meat and delivery process and customer service. 👍
_The agents that I spoke with were outstanding!
_The agents that I spoke with were very helpful, friendly and went overboard to solve my issue. I initially had trouble placing my first order…( Hope they will make their site more user friendly) I now await my first order !
Horrible
Horrible I ordered this before the 4th of July, Thursday 06/25 I checked the tracking number and said they couldn't deliver because of wrong address, I called UPS and the agent told me it didn't had apartment number, so I gave it to the agent and said please ask driver to come back there is meat in it, it can't wait long, the agent said they will not go back and they will send it back to the sender, I contacted an agent on the chat at wild pastures, when I gave my address I put apartment number when I checked my account it had 603990, I never added that number, so I updated my information and saved it, when I checked again the 990 was back on my address, so the chat lady said we can't send another box right now it had to be until next week, so I said no thank you, she says okay I will give you a refund and she says oh and you have a subscription I said yes cancel it too, well I received the membership cancellation and the refund, well next day they brought the box, I couldn't believe it the meat was almost thawed, I put it right away on my fridge, well that was really unacceptable, not returning the box same day, I paid $99 it would have been more if they didn't gave the discount, I got 4 tiny thighs obviously those are not from grown chickens, a whole chicken, chicken tenders tiny and not many, I got a few ground beef, chicken wings but now that I saw the size of the thighs I wonder how small the wings are, and 2 stakes, that is not worth $99 or even $149 original price, they are a ripped off, I could get way more product for less in my near by farms, horrible experience and of course they charge me again. Not worth it, stay away from them. I wish I can upload the pictures so you can see the size of the thighs, is a joke. Not worth what they charge.
Reply from wildpastures.com2026-07-28
Thank you for taking the time to lay all of this out, and I am truly sorry. This is not the experience we want anyone to have, and reading through what happened, I understand your frustration completely. A few things stand out that I want to make right. The address glitch, where the extra digits kept reattaching to your apartment number even after you saved the correction, is a real problem on our end, not yours. It should never overwrite what you entered. And having the box arrive nearly thawed, especially after we had already processed your refund and cancellation, is not acceptable to me. Getting perishable food to you safely is the one thing we can never get wrong, and we did here. I also want to look into the charge you mentioned. Your subscription was cancelled, so if you were billed again after that, we will refund it. Would you be willing to reach out to me directly at [email protected] with your order number? I would like to personally sort out the charge, fix the address in your account so this cannot happen again, and talk through your concerns about the box contents. You deserve a clear, no-runaround resolution, and I want to be the one to give it to you. Again, I am sorry for how this went. Thank you for the chance to set it right.
Im sorry to see bad reviews
Im sorry to see bad reviews, I really loved the chicken breast and the sausage ( no grissel ) if thats how ya spell it. I was looking forward to the steaks, my only complaint was my first order was put on hold because of a dry ice issue but hey Im glad they made sure my delivery was cold since it is hot here!!
Reply from wildpastures.com2026-07-17
Thank you so much for this kind and thoughtful review! It means the world to us that you took the time to share your experience. We are thrilled you loved the chicken breast and the sausage, and we hope the steaks live up to the excitement. We have a feeling they will! You hit the nail on the head about that first order. Keeping your delivery cold and safe, especially in the heat, is always our top priority, so a brief hold to get the dry ice right is well worth it. Thank you for your patience and understanding. We are so happy to have you in the Wild Pastures family and look forward to filling your freezer with great food for a long time to come! Warmly, The Wild Pastures Team
This company is amazing
This company is amazing! Their meat, chicken and seafood are amazing. I love knowing that I am feeding my family true 100% grass fed and finished food of the highest quality. Had one little mix up and customer service was more than generous with the solution. Love Wild Pastures!
Reply from wildpastures.com2026-07-17
Thank you so much for this amazing review! It truly made our day. There is nothing we love more than knowing families like yours are enjoying our meat, chicken, and seafood, and that you feel great about the quality you are putting on the table. That is exactly why we do what we do. We are also so glad our customer service team was able to make that little mix up right for you. Taking great care of our customers is a promise we take seriously, so it means a lot to hear it came through. We are so grateful to have you and your family in the Wild Pastures family. Thank you for the love! Warmly, The Wild Pastures Team
Price and Quality Cannot be Beaten!
I’ve been using Wild Pastures since their early days as my primary source of beef and chicken, and I can’t sing their praises enough. When there were a few bumps in the road early on and I brought them to the team’s attention, they took my concerns seriously and resolved them. They truly go out of their way to give customers the best possible experience, and the price for this level of quality can’t be beat!
Reply from wildpastures.com2026-07-17
Thank you so much for this incredible review, and for being with us since the early days! Longtime customers like you are the heart of Wild Pastures, and it means the world to have your trust as your go-to source for beef and chicken. We also truly appreciate you giving us the chance to make those early bumps right. Listening to our customers and following through is exactly the standard we hold ourselves to, so it is wonderful to hear it showed. Delivering top quality at a fair price is what we are all about, and reviews like yours tell us we are on the right track. Here is to many more years together. We are so grateful to have you in the Wild Pastures family! Warmly, The Wild Pastures Team
Wish I had found WP years ago
I began searching for free range meats about three years ago and I didn't want to have to sign up for a beef, pork, chicken site so being able to have one account for all types of meat and seafood is perfect. I also never found a place that offered such a nice variety of meats and seafood all in one stop shopping. I am on my third auto ship and couldn't be happier with the quality of the food and the ease of ordering. You can customize your box which has been very beneficial for us and it's fun to explore different cuts of meat or seafood etc. The shipping and packaging couldn't be better. They have arrived on time and I was extremely impressed with the insulation in the box. It was amazing. Everything was frozen as solid as if I had just taken it out out of my deep freeze. We haven't tried everything we have purchased But I will say that what we have eaten just seems to be cleaner and more flavorful. This month I had a question about changing my order and customer service got to me quickly and answered my question quickly and efficiently. The quality of meats from what we have tried so far has been excellent and it's so good to know that these are animals that are raised humanely. With so many meat packaging companies having been sold to overseas owners, it's a great feeling to know that food from WildPastures comes from Americans, raised ethically on American soil. I just wish I had found them years ago!
Reply from wildpastures.com2026-07-17
Thank you so much for this thoughtful and detailed review! We are absolutely thrilled to have you with us, and we love hearing that Wild Pastures has become your one-stop shop for quality meat and seafood. You touched on so many of the things we care about most. Making it easy to get variety in a single account, letting you customize your box, and packing every order to arrive frozen solid are all things our team works hard to get right, so it means the world to hear they made a difference for you. We are also so glad our customer service team took great care of you when you had a question. And you said it beautifully: knowing your food is raised humanely, ethically, and on American soil is exactly the promise we are proud to keep. Thank you for trusting us to feed your family. We are so grateful to have you in the Wild Pastures family, and we look forward to many more boxes together. Better late than never, and we are so glad you found us! Warmly, The Wild Pastures Team
This is an honest and kind company
This is an honest and kind company. After ordering, I decided it is not a good fit for me. I thought I would be stuck getting the first box, but they quickly stopped the order from processing and even though I was canceling the subscription, they were friendly and extremely helpful. I am impressed with their honest company. For a family, I would recommend them completely.
Reply from wildpastures.com2026-07-10
Thank you so much for this thoughtful review! Even though it wasn't the right fit this time, we're so glad our team could make the process easy and friendly for you. Treating every customer with honesty and kindness matters deeply to us, whether someone is joining or moving on, and it means a lot to know that came through. We truly appreciate your recommendation, and the door is always open if you'd ever like to give us another try down the road. Wishing you all the best!
They are always prompt with responses…
They are always prompt with responses and easy to work with. We appreciate the high quality products, pricing and conveniece that Wild Pastures offers.
Reply from wildpastures.com2026-07-10
Thank you so much for the kind words! We're thrilled to hear that our team has been prompt and easy to work with, and that the quality, pricing, and convenience are hitting the mark for you. Delivering great products and a smooth experience is exactly what we aim for! We appreciate you being part of the Wild Pastures family, and we look forward to continuing to serve you and yours.
Delivery awful
Unfortunately, I am cancelling my account with Wild Pastures. I liked their meat but their delivery service is absolutely the worst. I have complained to WP before that they send me an email telling me that it has shipped and another saying it it out for delivery but it might be another day before it turns up. They toss the box over the fence. No one bothers to ring the bell. I'm in a city with a box of mean on my porch. They might as well put a sign saying 'steal me.' Last night the meat turned up after we had gone to bed. They didn't ring the bell. An email was sent at 11:30 p.m. I didn't see that until 9 a.m this morning. My husband found the box before he left for work. At that point, according to their emails, the meat had been in that box for 96 hours and it will be 105 hours before I get home to deal with it. I have told WP before that this delivery doesn't work for me but they said there's nothing they can do. So I guess, I can't get their meat any more. They chose the delivery service over their clients. I'm sure I am not the only one with the problem.
Reply from wildpastures.com2026-07-01
Hi there, thank you for taking the time to share this, and we are truly sorry for the frustration you have experienced with delivery. Meat sitting out for that many hours before you can get to it is not the experience we want for any customer, and we completely understand why this has been so discouraging, especially after raising it with us before. We would really like the chance to look into this further and see what options may exist on our end. If you are open to it, please reach out to [email protected] with your order details so we can dig into what happened and talk through possibilities for delivery going forward. We appreciate you being a customer and we are sorry to see it end this way.
Such Quality Meat
We have received three shipments from Wild Pastures so far and we are SO HAPPY that we found them! The food is so good. I can tell the quality is great even while cooking the meat. When I asked my husband what he thought of the meat, as we were eating one night, he said "I cannot explain it other than it tastes 'clean'" That pretty much sums it up. I have also contacted customer service recently and their response was super quick. Our experience has been nothing but positive! We're already looking forward to our next shipment.
Reply from wildpastures.com2026-07-01
Thank you so much for this fantastic review! We are absolutely thrilled to hear you and your husband are loving the quality, and "clean" is such a great way to describe what we aim for. We are also so glad our customer service team could respond quickly when you reached out. Thank you for sharing your experience, and we cannot wait for you to enjoy your next shipment!
Please don't tell me to be honest
Please don't tell me to be honest, too much control. Trust is like a fragile chandelier, you drop it and it breaks into thousands of pieces. Luckily, love is tough. Yes, tough love. People, left to their own devices are lovely beings, I am looking forward to discovering that with your company. Thanks!
Reply from wildpastures.com2026-07-01
Thank you so much for taking the time to share your thoughts with us! We love that you are looking forward to discovering more with Wild Pastures, and we hope every interaction helps build that trust along the way. We appreciate you, and we are here whenever you need us!
Grass fed is good for us and the animals
We are enjoying the beef, pork and chicken we get from Wild Pastures. The delivery comes in a box designed to keep the product cold, always arrives quickly, the meat is well labeled. It makes us feel like we are doing something good for ourselves and the animals to know they are grass fed. Customer service is outstanding!
Reply from wildpastures.com2026-07-01
Thank you so much for this wonderful review! We are so glad you are enjoying the beef, pork, and chicken, and it means a lot that the packaging and quick delivery are working well for you too. Knowing our animals are grass fed and that it makes you feel good about your choices is exactly the experience we hope to create. Thank you for the kind words about our customer service, we truly appreciate you!
Great chicken- but check your order upon arrival
UPDATE: As expected the problem was rectified immediately and I am 100% satisfied with customer service. That was expected. Thank you WP. Everyone, just check your delivered package. We have been customers for a very, very long time. Years. Make sure you double check your orders when they arrive. I have been shorted twice in the last several months. The most recent being today. Customer service has always been exceptional when I have notified them of the problem. Again, check what you have ordered upon delivery. I ordered chicken drumsticks that were on special and did not receive them. So this is just a heads up. By the way, the chicken is fantastic. Always tender always juicy.
Reply from wildpastures.com2026-06-19
Thank you so much for years of loyalty, and for being upfront with us here. We're thrilled to hear the chicken is always tender and juicy for you, because that quality is exactly what we work hard to deliver. At the same time, being shorted twice in recent months is not the experience we want for you, and we take that seriously. We'd love to make today's missing drumsticks right and look into what's happening with your orders, so please reach out to our team directly and we'll take care of you. We're grateful to have you with us, and thank you for the helpful heads up! Warmly, The Wild Pastures Customer Service Team
Amazingly Great Meat!
The meat, fish and chicken from Wild Pastures is absolutely incredible. It tastes so good and fresh compared to the grocery store meats. I used to by meat from Costco and will never go back!
Reply from wildpastures.com2026-06-19
Thank you so much for the wonderful review! We're thrilled to hear the meat, fish, and chicken taste so fresh and delicious compared to what you were finding at the store. That quality difference is exactly what we work so hard to deliver, so it means the world to know you noticed. We're so grateful you made the switch to Wild Pastures, and we're honored to be your go-to from here on out! Warmly, The Wild Pastures Customer Service Team
Long time happy customer
I have been a customer of Wild Pastures for many years. Their selection just keeps getting better and we enjoy the taste and the quality so much! It is so easy to change up my order to keep variety and their customer service is superior. In six years, I have had a single issue and it was resolved literally overnight! The best part is knowing we are consuming food that is clean and that we can trust!
Reply from wildpastures.com2026-06-12
Kristi, thank you so much for this wonderful review and for being part of the Wild Pastures family for so many years! We're thrilled you're loving the growing selection and that the taste and quality keep delivering meal after meal. We love that the flexibility makes it easy to switch things up and keep variety on your table. That's exactly what it's designed for! And in six years, one issue resolved overnight is a track record we're proud to stand behind. Most of all, thank you for trusting us to bring clean, quality food to your family. That trust means everything. Here's to many more years of great meals together!
I've been a customer for many years
I've been a customer for many years. WP is the best in customer service and product! Their chicken & pork is my favorite. Delicious ground beef too but I grind my own so don't buy as often.
Reply from wildpastures.com2026-06-12
Thank you so much for the kind words and for being a loyal customer all these years! That kind of loyalty means everything to us. We're thrilled the chicken and pork are your favorites, and we love that the ground beef earns a spot too, even with a home grinder in the mix. That's real dedication to quality! Knowing we've earned top marks on both product and customer service is the best compliment we could ask for. Thank you for being such a valued part of the Wild Pastures family. Here's to many more years of great meals together!
I love this company and the meats I get…
I love this company and the meats I get from them. Excellent product and service.
Reply from wildpastures.com2026-06-12
Thank you so much for the kind words! We're thrilled you're loving the meats and that both the product and service have hit the mark for you. That's exactly what we aim for! Thank you for being part of the Wild Pastures family. Here's to many more delicious meals ahead!
I'm enjoying this service
I'm enjoying this service! I feel confident that the meat is being handled safely and that it will be frozen and easily transferred to the freezer when I get home from work. I appreciate that I can track my box and even though it's traveling halfway across the U.S., I feel I can trust that it was frozen when fresh. I believe that the animals are well cared for and humanely handled. I pray that this is true. I hope to be consuming meat that was not flushed with fear/shock/panic hormones. The quality of the ground beef is evident and taste is great. I won't eat any other ground beef (except for one in-and-out burger a year). Customer service is responsive and helpful. I'm still figuring out how to cook the ribeye. I have enjoyed all the meat so far. I'm on my 3rd box (I think)
Reply from wildpastures.com2026-06-01
Thank you so much for sharing this thoughtful review! We’re so happy to hear that you’re enjoying your Wild Pastures experience and that the tracking, delivery, and product quality have helped you feel confident in your orders. It means a lot to know that you’re trusting us with the meat you feed yourself and your family. We also really appreciate your kind words about our customer service team. We’ll be sure to share that feedback with them! We’re so glad you’ve been enjoying the ground beef and the rest of your boxes so far. Thank you for being part of Wild Pastures!