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Willis Orchard Company

201 reviews

4.4201 reviews
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About Willis Orchard Company

Data updated
Website
willisorchards.com
Category
Home & Garden
Location
United States · Cartersville
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
75% (18/24)
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Is Willis Orchard Company legit?

Willis Orchard Company (willisorchards.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home & Garden and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.

What people say

我之前订购了两棵含羞草树……

前一年我曾从另一家公司订购了两棵含羞草树。他们一开始说我一周内就能拿到。然后一个月,然后三个月,然后直到明年春天。就在那时我说不再延误,取消我的订单。 我非常失望,因为我浪费了树木能够自行生长的时间。 但你们公司按照你告诉我的时间准确地交付了它们,没有任何延误。他们做得很好。我对它们非常满意,我想我会再订购一份!谢谢你!

最好买更年轻的灌木

蓝莓丛如期而至,而且状况似乎良好。然而,他们有些震惊,本季没有生产很多浆果。事后看来,我会购买较年轻的灌木丛,并等待一年让它们长成,而不是为不生长的较老的灌木丛支付溢价。

Reply from Willis Orchard Company2026-07-20

We advise ordering & planting our "Fruiting Size" blueberry plants prior to February 15th if you want to see a decent harvest the same year. Blueberry plants that are planted after February 15th may not produce a decent crop due to the proximity of transplant adjustment to production time. You should get a good crop next season!

我不建议与他们做生意...

我不建议与 Willis Orchard 开展业务。大约十五年前,当我还没有多少园艺经验时,我向他们订购了一个长得很漂亮的扶余大柿子。根据这次经验,我回来了,过去两年在果树上花费了 900 多美元,还不包括运费。不幸的是,我最近的经历与我记忆中的非常不同。 一些植物抵达时根系严重不足或受损。裸根并不意味着几乎无根;植物到达时仍应具有足够的可行根来建立自身。有些看起来更像是砍下来的树枝,而不是健康的苗木。尽管得到了与其他表现良好的苗圃的植物相同的照顾,但替换也失败了。当我提出这些担忧并引用当地农业推广办公室的指导意见时,该代表指出了他种植超过 30 万棵树的经验,驳回了这些担忧。这对于解决工厂的实际状况或我已经投入的额外金钱、材料、劳动力和时间没有任何帮助。 他们的保修流程同样令人无法接受。威利斯果园似乎将商店信贷视为客户的第二次机会,而不是公司提供可行植物的第二次机会。他们发放的是信用证而不是退款,要求我再次支付运费,然后在更换植物也出现故障时拒绝承保。最终我被告知公司已经履行了义务,我们应该“分道扬镳”。我同意。无论我的第一个成功订单是运气好还是公司发生了变化,我发现目前的反应是闪烁其词、居高临下的,而且完全缺乏责任感。买家应该仔细阅读保修条款,并决定他们是否愿意进行这种赌博。

Reply from Willis Orchard Company2026-07-16

This customer originally ordered a very large persimmon tree that was beautiful and performed extremely well, which is why they returned. Unfortunately, they returned to buy all the very smallest items in our catalogue (with exception of a cherry and some blueberry plants that are doing well by their own admission). These small items require a different approach than larger plants and after we gave advice on how to plant, were confronted with this reply: "Anyway, I don't intend to waste more time discussing this topic with you. The steps you described for planting fruit trees is laughable, and you are either pretending not to know that soil needs amendments for fruit trees, or just don't know, which is remarkable, considering the tone you're taking in your messages." The customer was replied to with the following statement: "Your comments suggesting I don't know about growing trees, despite planting around 300,000 trees a year, are interesting but uncalled for. Have a wonderful rest of your day!" We are upfront and honest about our replacement and warranty policy. You buy trees, we ship them to you, if they are in good condition - you plant them. If they are not in good condition - you contact us immediately to let us know. If they die, we give you a credit to use towards a replacement order. The things you buy with that credit are not under warranty. They ARE the warranty from the original plants, essentially a "second chance" for the customer. We hope the trees that this customer has that lived continue to do extremely well (as they have thus far) and they enjoy them. We are sorry the ones that failed, failed - however we have fulfilled our obligation to replace them already.

我通过搜索找到了它们……

我通过寻找耐寒石榴找到了它们,石榴是我最喜欢的水果之一。他们有五棵树在 6 区表现良好!这棵树很贵,很快就卖完了。我明白为什么了。 包装和运输花了一些时间,但到达的是一棵*非常*健康的 2 英尺树,有一朵开放的花朵,还有很多花蕾!我不指望今年会结出果实,但我没有比他们送我的树更好的开始了。 总而言之,优质产品使用优质公司的优质运输! A++++

很棒的产品,很棒的运输,很棒的包装!

粉红色的柠檬水蓝莓灌木比预期的要大,而且交付的速度比承诺的要快!到达后包装非常好,有明确的种植说明。 我对我的购买感到非常满意,并且一定会再次从 Willis Orchards 订购!谢谢你!

我买了 4 棵树,但只收到了……

我购买了 4 棵树,但只收到了 3 棵。我已经第四次与客户服务部联系了。他们现在告诉我,他们没有这棵失踪树的库存,现在必须等到十月;与春天相比,这可能不是种植新树的理想时间。不管怎样,为了解决一个简单的疏忽,我们进行了大量的通信,自从未收到订单余额的原始丢失物品以来,这个问题已经超过两周没有发生了。

两次我都是从 Willis 购买的…

我两次从威利斯购买的植物都在运输过程中幸存下来,并且在几周后就长出了新的叶子,而且看起来很棒。运输速度很快,而且我的植物都存活下来并茁壮成长,我相信威利斯会为未来的购买提供帮助。

我从威尔斯获得的服务非常出色

我从威利斯果园公司获得的服务非常棒。我下订单后,他们立即给我打电话,向我提供信息,并确保我确切地知道我订购的是什么。原来我订的是2株雌株。他们将其中一株雌性植物换成了一株雄性植物,并立即满足了我的订单。

尺寸和价格都不错,但质量和运输很差

几根断肢和我所见过的 7 英尺树上最小的根球(比 Wilson Bros 的 18 英寸 sweetbay 上的根球还小)。单个树干和商品价格,但预计如果它成功的话,第一季会很艰难。