Wine Chateau sells a large selection of fine wines at excellent prices. Free shipping on case orders. WineChateau®
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Is Wine Chateau legit?
Wine Chateau (winechateau.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-11.
Took months until they claimed to ship my order. It was never received. When I asked for a refund they said the order was too old to refund but that I could pick out another bottle of wine. Will never order from them again.
Issue with original order. Wine was on backorder and was not going to arrive in time. Called and was immediately given options for our event. Very good customer service. Will use Wine Chateau again.
I am greatly pleased by the service I received. One of my wines was unavailable so the money was credited towards a scotch whisky that I very much enjoy. The supervisor I spoke to handled the matter diligently.
incredible variety of items that are hard to ger a hold of. All items arrived perfectly in some of the best packaging I've seen, only room of improvement would be better communication, and shipping notifications. Since i had to sign for the package but I was at home by chance that day and I had no idea when it shipped out or when it would arrive.