Recommend!
Mattress arrived in expected timeframe, was able to sleep on the same night it arrived. Seems to be a great purchase thus far!
About WinkBeds
Data updated- Website
- winkbeds.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/12)
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About this business
Every one of our mattresses are handmade to-order by skilled bedsmiths in our Watertown, Wisconsin factory in the USA. Using only the finest, most innovative, American-sourced, eco-friendly materials that will last a lifetime, each bed offers unmatched...
Is WinkBeds legit?
WinkBeds (winkbeds.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the high quality and supportive feel of the mattresses, highlighting how exceptionally comfortable they are for everyday sleeping. Consumers also appreciate the remarkably smooth ordering process, noting that packages usually arrive very quickly and without any unexpected delays. However, some people mentioned frustrating issues with delivery services, explaining that large boxes were occasionally left outside in bad weather without prior notification. A few other consumers also felt that the mattress became too soft over time or failed to provide proper long-term support, leading to unexpected back discomfort.
Auto-generated from all reviews of this business. For reference only.What people say
Very easy to set up
great
great! happy
Everything went well and as explained…
Everything went well and as explained by the WinKBed Representative, No complaints
FedEx opened my box
Delivery was suspect. Installation was good.
Delivery was suspect they left at the end of the driveway. Luckily, I was able to get a friend and drag it up to my garage. The installation guy came alone. He was not notified that it was a king size bed. He man handled it and was able to get it in place, but your company should be notifying them that they need two people. Especially since it had to go up and down a set of stairs, making a turn, which was very difficult. Luckily, the guy was great understanding and made it work. I felt bad for him, but he did a good job and I appreciate it.
Fed ex dropped the package in front of…
Fed ex dropped the package in front of the porch, where it could have been pirated, rained on and had to be hauled up the porch step. WinkBed experience was great, but delivery could have been better
The mattress feels beyond comfortable
The mattress feels beyond comfortable, and the setup was straightforward. Customer service was responsive when I needed them, and the order went smoothly.
No complaints
No complaints. Box was a little banged up on the bottom, likely due to the weight of the mattress. However, I was impressed it was in a smaller box and no damage to the mattress itself.
Love the quality and service but....
Love the quality and service but.... The only reason I don't give you a 5-star rating is that your removal partner was unable to remove the returned mattress on two separate occasions. I am based in Seattle, WA.
Successful Winkbeds mattress purchase!
Winkbeds has been very responsive to questions and prompt delivery.
Shipping Was Fast
Shipping was fast and so far I'm pleased with the bed. Not giving it 5 stars because there is a cosmetic flaw. The wrap around fabric does not line up at the end by the label/tag and a loose thread is a concern for me that it might pull out. I've taken a photo of the stitching flaw. Photo available on request if the manufacturer would like to address it.
The order was easy to track and…
The order was easy to track and receive. And was delivered as promised. We love the mattress after our first night sleeping on it.
Excellent mattress and purchase…
Excellent mattress and purchase experience
Great Bed! Shipping sort of difficult
The bed seems great. When I purchased the bed on 12/31, I was given a delivery date of 1/8. I checked my status on the website the week of 1/5-1/9 and called in a few times since nothing was updating on the website or through FedEx. The staff on the phone were very helpful, but it wasn’t until the day before I received the bed that I finally got an update. The bed was delivered on 1/14.
Great experience
Great, prompt customer service. So appreciated!
Awesome customer service and quality of…
Awesome customer service and quality of mattress
Bed shipped in time
Bed shipped in time. Easy to set up. So far so good
Very fast from order to delivery
Considering the bed was made after I ordered it (I was told) and at the holidays, it came very fast! Now to see how it sleeps- my first night tonight after letting it off-gas.I hope it’s firm enough. Now I need to have my old mattress taken away.
I had no issues
I had no issues. Ordering and receiving was an easy process. Great product so far.
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