Wooden Cork (woodencork.com) has a 4.9 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Jeff Woollard · 3 reviews · Experienced 2026-08-03 ·
★★★★★
Exceptional Customer Service!
I have bought whiskey from Wooden Cork multiple times and always been more than satisfied with every aspect of my purchase. Today, I am writing specifically about the Customer Service group on my most recent purchase. Last night I was on my phone shopping on a late night and very turbulent flight home. I pulled the trigger on several bottles of bourbon and went to bed happy. In the morning, when I reviewed my email invoice, I noticed an issue. I reached out to Customer Service via email and got an automated response immediately. I expected that. What I didn’t expect was an email from a real person in 6 minutes and a refund and corrected invoice within 10 minutes. That’s uncommon Customer Service… Keep it up and I’ll keep buying!
Amazing customer service and extremely quick to respond with a resolution. Thank you!
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Jason Bauman · 1 review · Experienced 2026-07-24 ·
★★★★★
Customer Service
Customer Service! I asked a question about shipping out of state and got a response from a real live human inside of 24 hours (closer to 12). Then I messed up an order to a friend and got the address fixed via email, again, inside of 24 hours. No bots, no AI. I wish every company worked like this!
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Ryan M · 1 review · Experienced 2026-07-25 ·
★★★★★
Careful packaging
Careful packaging, easy delivery. Quick customer service response for tracking link of package.
Tony was superb! Understood my situation and confirmed the details. Offered several solutions to help me resolve the situation. Great experience and I’ll be shopping again very soon!
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Dani Di Cataldo · 1 review · Experienced 2026-07-16 ·
★★★★★
I had an excellent experience with WoodenCork
I had an excellent experience with Wooden Cork. Their customer service was outstanding from start to finish. They were incredibly responsive, worked with me to have each bottle shipped separately to our clients, and were very accommodating throughout the entire process. I'll decently reach out to them again for client gifts
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Patrick Leahy · 2 reviews · Experienced 2026-07-09 ·
★★★★★
This is the company you can trust to help you!!
So, I have had nightmare situations with other online retailers and the shipping company they used. But the Wooden Cork had an actual phone number with an actual person to help me!!! Tony was the rep that helped me with all of my questions and made sure they used Fed Ex to ship my products. The bottles arrived packed well & in perfect shape!! I’ve been trying really hard to find an online retailer I can trust and use consistently, thanks to Tony and his enthusiasm to help me feel confident in them, I have found it! I’ll absolutely use you guys again and I hope this goes well for decades!! Thank you
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Carlos Fox · 2 reviews · Experienced 2026-06-26 ·
★★★★★
Great Service
Great Service - Excellent packaging.
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Chuck · 7 reviews · Experienced 2026-06-17 ·
★★★★★
Professional service and friendly communication
Wooden Cork turned out to be my only source for this highly regarded bottle of OGD 114 Single Barrel. I was impressed by that, as well as a lower-than-expected price. Ordering was straight-forward and I was able to specify the delivery service (UPS) I wanted to use. The bottle was shipped promptly, was well-packaged and arrived exactly when promised. Communication was also prompt and clear.
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Julie Smith · 1 review · Experienced 2026-07-09 ·
★★★★★
Tony is Amazing and Very Helpful!
Tony is Amazing and Very Helpful. Thank you Tony for helping me find this elusive Fortaleza Anejo.
Looking forward to receiving it and enjoying for my sister's birthday.
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Paula N · 1 review · Experienced 2026-07-09 ·
★★★★★
Wooden Cork went above and beyond to…
Wooden Cork went above and beyond to make sure my gift was delivered just how I wanted it delivered. I made a mistake at checkout and they replied to my email promptly and helped me fix my error. I will keep them in mind for my future wine and champagne orders!
Fantastic customer service with Tony! He was highly knowledgeable, professional, and went the extra mile to help me choose the right product for my needs. My questions were answered clearly and made the entire buying process so easy. Five stars all the way!
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Jorge Ortíz · 1 review · Experienced 2026-07-05 ·
★★★★★
By accident I ordered another country…
By accident I ordered another country sticker and in less than 5 minutes I recived an email stating that the sticker that I wanted on my bottle was changed.
Excelent costumer service and quick
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George Greene · 3 reviews · Experienced 2026-07-05 ·
★★★★★
Had to change my shipping address
Had to change my shipping address and they did it quickly and very nicely.
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Christian Brown · 1 review · Experienced 2026-07-03 ·
★★★★★
Impeccable Customer Service
I don’t normally write reviews, but I am compelled to in this instance because the level of Customer Service that I received from Tony at Wooden Cork was nothing short of exemplary.
I had a major issue with the carrier of the product that was to be delivered today.
I dreaded making the call because I thought i would be on the phone for hours being redirected to different departments to explain what had happened. In short Tony the agent handling my call was able to verify my purchase an immediately get in touch with the carrier to switch the address in less than five minutes. I was completely blown away by how quickly Tony was able to assess the issue and provide a quick solution. I will definitely doing business with Wooden Cork again. I wish every customer service representative could be as helpful as Tony.
I had an issue ordering on the website, so I picked up the phone with some trepidation. Tony answered, and when I explained the situation he immediately said “no problem sir, let’s go.” The last time I tried to order bourbon on the net, it was a rip off and calamity. Thankfully, Tony provided the exact opposite experience, even with a smile in his voice. Kudos.
Wooden Cork has an excellent selection with history and information about each bottle. They also have very good customer service. I will be a loyal customer!!
My champagne was very carefully packaged and arrived in one piece. I have it sitting in my refrigerator right now.
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Michael Schaffer · 1 review · Experienced 2026-07-02 ·
★★★★★
First timer
This is my first time purchasing from Wooden Cork. However you guys carry something I’ve been searching for, Vikings Blod. I also purchased Odin’s Skull Mead. I can’t wait for my order and I can’t wait to taste the Skull Mead. Thank you so much for helping me with my call to change the address. You guys are awesome!
