Woolx (woolx.com) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I am obsessed with this small company... their customer service, ease of ordering, promptness with deliver and quality of the 2 products I ordered. I look forward to ordering more from them in the future.
I'll give my business happily to an American, family-owned, small company like this. It's a fabulous chance to "shop small" and avoid Amazon, Big Box Stores or, unfortunately, Etsy (where it takes detective work to figure out if it's really an individual seller or a big company /foreign country big company impersonating "small" businesses)
Reply from Woolx2026-01-12
We so appreciate the great review! Thank you. It means a lot to us!
A
Andrea · 2 reviews · Experienced 2025-12-28 ·
★★★★★
Dishonest Brand
The shipment was prompt, packaging was sketchy, and cheap. The items delivered we’re tóxic.The labeling was not the same as the description on the internet. It was half synthetic fabric… I am allergic to polyester and synthetic fabric and my hands were sensitive to the garments that was housed in the plastic packaging. This brand is extremely dishonest. Please do not sell bad products and try to pass them off as great materials. The items we’re extremely expensive. So, don’t be fooled by the price. It’s cheap items. Not worth the money.
Reply from Woolx2026-01-02
Thank you for the feedback Andrea. We are very sorry to hear, that you may have received the wrong garments. We are happy to help you, but we don't have a way to contact you here. Please email [email protected] or call us at 1-888-465-7977.
Always love the Mystery Box (MB). I received a beautiful Beige Gia sweater that has been perfect for cooler Guadalajara nights. The pink Erika dress is a lovely mid weight dress that hangs beautifully. The horizontal ribbed fabric gives the look of a thinner silhouette. I had to wear a base layer underneath for my conservative family(sleeve a little too short. Sleeve to elbow would be perfect). The archer shorts are great for lounging in the house. Always delightfully surprised with the MB! Thank you, Woolx. A great fan of your clothing line. As always great service.
Reply from Woolx2025-11-14
Thanks for the review! We appreciate your feedback.
Easy search, ordering process with quick delivery. This is my husband's fav turtleneck and 2nd purchase. He has 3-4 LS Woolx crew neck shirts which also see significant wear during winter. They launder well and last multiple years. Purchased a L and fit is perfect. Husband 5'10", weight 172. Would highly recommend.
Reply from Woolx2025-11-06
Great to hear! Thank you for the review. We appreciate it!
