WP Engine (wpengine.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
A
Amira Ezz · 1 review · Experienced 2025-12-01 ·
★★★★★
My experience with customer service is…
My experience with customer service is very good. I found cooperation and follow up from a very helpful team
Reply from WP Engine2025-12-16
Thank you for your review, Amira! We're glad to hear about your positive experience with our support team!
Please let us know if we can help with anything else!
Nick calmly walked me through every possible problem and fix that could be affecting our website. He spent valuable time ensuring that the problem was fixed before we ended the call. He did an assessment before we got started, and then walked me through a sequence of steps that helped narrow the issue. He provided backup and restore functions that were crucial to the successful outcome of this call. The call ended with 100% satisfaction on my part, even though we now need to hear from the tech team about a remaining issue.
Reply from WP Engine2025-10-21
Thank you for sharing your experience, Phyllis! We're glad to hear that Nick was able to help out! We'll be sure to share your review with Nick and the rest of our team, as well as pass your pending issue along for a speedy resolution.
If you need anything else, please don't hesitate to reach out! We're always here and happy to help.