WPX (wpxhosting.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 74 of them were added in the last 12 months. Last updated 2026-08-10.
Excellent customer service every single time I reach out for help. Best company customer service out of any company I've worked with. Love it. Thanks, Nikola for the speedy help, too!
We’re all about the human approach, and we’ll keep evolving it as we grow. We know what you love and what you need! Thanks for the great review, Lance. Stay awesome! 😄
Per usual, never disappointed. Support and service is gamechanger, that's for sure! Have been with WPX for nearly a year or so now, and the team is always willing to help get things handled asap. If I could, I'd make a monetary donation :)
Let’s make it 10 years, Diana! Thanks so much for the beautiful review ✨ Stay awesome!
Such a great company from their hosting to their customer service they go above and beyond to help me out every time an issue comes up. I can’t say enough good things about this company you should try them out for yourself.
What an awesome review Jeff! Thank you for the kind words and for trusting us, we’re always here whenever you need us. Happy New Year!
Wow. I just chatted with Nikola at WPX support for a little issue with returned mails from my contact form and he ended up setting up a bunch of mailboxes for me that I wasn't even expecting. I've been too inept to get it done. He was so gracious and helpful to me and went to so much trouble to make sure I was happy. This is always the experience I have when I contact WPX support. The peace of mind it gives me means a lot.
Wow, thank you so much for sharing Eric! Nikola is an absolute rockstar, and being above and beyond to help you out is his style. Creating that kind of peace of mind is exactly what we aim for every time someone reaches out WPX, and we are always here whenever you need us! 🚀
Georgi M Really a great help thank you again
Thank you for the review, Azeem! Georgi M. is a big part of our support team and is always ready to help in the best way possible.
I’ve tried many hosting platforms. WPX is the only one whose support is lightning fast and super helpful no matter the issue. Spoke to Ivan recently twice and several other over the years. All have been great. Ivan was on it and super helpful. Love WPX.
Thank you so much for the kind words Hudson! Lightning-fast support with a human touch has been our mission from day one. We love hearing that you’ve had such a great experience over the years, woo!
Ivan is prompt to respond, and answers my questions thoroughly.
Thank you for your review Estrella! Our support team is available 24/7 and always ready to provide the best service possible. Take care!
Fantastic! Best customer service/help experience i've had in a very long time. Nikolay was the best. fixed my problem and even went above and beyond. WPX is awesome!
Thank you so much for the amazing feedback Eli! Nikolay will be over the moon to hear this. We’re all about going the extra mile, and it’s awesome to know it made a difference. Thanks for being part of the WPX family!
WPX is a very high quality hosting company with live customer service rather than bots. I have worked with WPX for two years and have never had a single issue. Security is high priority and they are always ready to help. I have minimal web design experience and it is simple to use after some practice.
Thank you for the amazing review, Jackie! Our team is all about real humans, real support, and real results, it means a lot to hear that you’ve had two solid years with zero issues! And props to you for diving into web design, we're glad that WPX makes the journey smoother!
I love being a part of WPX. They published a review of my company, and their customer support is pure brilliance. I have just had the great pleasure of contacting them again, and the agent, Ned, sorted out my issue promptly and efficiently. I recommend WPX to anyone considering either making the hosting switch or getting hosting for the first time.
Thank you for the review, John! If you ever need us again, just remember that our team is always less than 30 seconds away and ready to deliver top-tier support. Thank you for the recommendation and stay great!
I recommended WPX today to another website operator with 100% confidence. Having worked online for 20 years and worked through at least a dozen hosts, i have been with WPX for almost 4 years and will never leave. Hands down the best service you can find - my only regret is not finding them much earlier. Read some of the 1 star reviews as I cannot imagine how WPX could get anything less than 5 stars every time and it is pretty obvious who the lunatics are! I rave about this company often to anyone that will listen - their service is incredible - real humans not automations is a breath of fresh air and i will never leave! anyexpat
Thank you for the review, Kenny! We aim for 100% in everything we do, and it means a lot to know we’ve become one of your favorite topics of conversation, haha! Your review has definitely become a heartwarming topic around the office for us, too. Stay awesome!
Brilliant support I have just moved to WPX and I am not an expert. After running into a few minor roadblocks, I reached out to support. Nikola guided me patiently through each step so that my problems were solved in one sitting. Having a real person to communicate with is a huge bonus.
Thank you for the great review, Michael! A human-centered approach is one of our core principles, and we love that it resonated with you. Nikola is a standout member of our support team and is always ready to jump in and help!
Support from WPX is 'another level'. Appart from their epic service, the support is a key differentiator for me. I have tried many hosts, and have not looked back since I switched to WPX about 5 years ago. They are still as great today as they were back then. Great technical products with great customer support. Really Fantastic. So happy to be a customer of WPX.
Looks like we’re aging like a fine rosé, Rose! 🍷 Thank you for the amazing review, it seriously made our Monday brighter. We appreciate you, stay awesome!
Dennis on WPX hosting support page had great ideas and helped me with my problems efficently. Felt the level of costumer care on this one
Love this review Cody! Dennis strikes again 😎 Thanks for noticing the WPX difference, we’ll make sure he sees your shoutout!
Georgi M., my rep was awesome, spent over 1/2 hour working on my very complicated issue and found the problem in Cloudflare, registrar, and no one else could find the problem, but he stuck with it until he got it solved. He was like a fierce pitbull genius. Got a hold of it and didn't let go until it was resolved. Thank you Sir, and WPX, you guys are awesome!
Thank you for the outstanding review Oscar! Georgi is a big part of our all-star support team, and just like the rest of them, he loves a good challenge. Everything’s a breeze when you’re in touch with the best support crew around. Thanks again, stay awesome!
Best customer service of any hosting company I've ever worked with
Wow, thank you! Delivering top-tier support is something we take seriously and are glad to know it’s making a difference for you.
My initial thoughts were WPX was a great value, but after paying a year up front it seems they’re trying to charge for a site transfer even though they advertised free migrations. I have gone back and forth with S Kalov to migrate a site but he refuses and wants to charge me $99. I shouldn’t have to plead with customer support for multiple days to get a service they advertised for free. My initial plan was to stay with WPX long term but after this I’m gonna start looking for another service when the time comes. Make sure to get all sites transferred before paying for the year, because they won’t honor it if they know they got you.
Hello Aaron, Thank you for taking the time to share your feedback. We truly appreciate your business and the opportunity to clarify the situation. As part of our service, we offer free website migrations for all our clients, a benefit you successfully used a couple of months ago. However, as outlined in our migration policy, re-migrating the same website within 365 days is considered a paid migration, and our team has done their best to explain this in detail and share the policy with you. We’re very glad to hear that you found WPX to be of great value, and we hope you’ve continued to enjoy our fast hosting performance, instant Live Chat support, and the overall WPX experience. We sincerely hope this clears up any misunderstandings, and we’ll keep striving to deliver the best possible service with even more exciting improvements on the way. Thank you again for being part of the WPX community, and stay awesome! Warm regards, The WPX Team
You’ll never convince me there’s a better web hosting company than WPX, it’s that simple. I’ve been with them since April 2024, and I currently manage over 23 websites across different clients and projects. I’ve used several of the big-name hosting companies over the years, and honestly, none of them come close to what WPX delivers. Their customer service is in a league of its own!!! Fast, personal, and actually helpful (not just copy-paste AI replies). Anytime I need help, I get real answers from real people who care. They consistently go above and beyond. On top of that, the performance and reliability is incredible. My clients’ sites are running faster than ever, and I’ve even seen SEO improvements across multiple sites since moving to WPX. As long as I’m doing what I’m doing, I’ll be a WPX customer for life. You’d have a very hard time convincing me to go anywhere else.
WPX for life? Now that sounds like the tagline to an epic movie with an even better ending! Thank you so much for the incredible review, Emily! We love hearing that you’re enjoying everything we’ve built so far. Awesome support. Awesome platform. And trust us, the best is still ahead. Big things are coming, so stay tuned and stay awesome!
I've been a freelance/small agency service provider for years. This host is actually what I'd consider a trade secret. I don't reveal it. At least not without getting dragged down and beat. I keep it a secret because the support is absolutely incredible. Yes, other places have support that's knowledgable. But THESE GUYS? They are AVAILABLE! And I'm talking INSTANTLY! You'll be chatting with a brilliant support rep within seconds.
Haha, not a secret at all, Drew! 😄 Awesome customers like you are the reason we keep growing, and we’re truly grateful for that. Big things are on the horizon, and one thing’s for sure: our support will always be the best you’ll ever experience! 💪 Thanks for the amazing review, and keep that awesome energy going!
This is hands down the best wordpress hosting ever - speed, security, etc are brilliant - but their customer service is another level. You get to talk to a rea person every time, and 99.9% of the times they sort out whatever trouble you are having - I have been learning how to make no code websites and i used to get into a lot of trouble and almost every single time they have been courteous, patient and professional. I have been with WPX for more than 5 years now and I would encourage anyone who wants a seamless hosting experience to go with them. My most recent trouble shooter was Velislav - Thanks man for helping me and tolerating all my little goof ups :)
Thank you so much for the awesome review, Khurshed! Big cheers to Velislav, he’s always there making sure every experience is top-notch all the way! And our team’s on a mission to keep delivering the fastest speeds, strongest security, best CDN, and everything you could possibly dream of. The future’s looking bright, great things ahead, so stay awesome!
100 reviews matching