WPX (wpxhosting.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 74 of them were added in the last 12 months. Last updated 2026-08-10.
Migrated from Bluehost and never looked back. This company is great and they support is amazing.
Thank you for the awesome review, dan! You’re in the right place now, great things are coming your way. Stay awesome! 🌟
I hired WPX for my domain and hosting last year. In July, I lost my credit card and had to wait a month to receive a new one, as it had to be shipped from Canada to Mexico where I currently live. I informed WPX about this situation, and they told me that to restore my website, I would need to pay manually. I am fully aware that restoring a website involves both a hosting and a domain fee that’s exactly why I asked their support how many invoices I needed to pay. Their agent clearly confirmed (see attached screenshot) that there was only one active invoice for the domain renewal ($14 USD). Naturally, I followed those instructions, paid it manually, and received confirmation that my website was restored and active (see second screenshot). Shortly after, I noticed an unexpected $249 USD charge on my card that I had not authorized, since I never paid that manually. When I asked for clarification and requested a refund (thinking it was a mistake), WPX offered me a discount to keep me as a customer and then processed the refund. I genuinely thought it had been a misunderstanding. However, after the refund, they disabled my website again. I spent over a week trying to get it restored, only to be told I had to pay the $249 after all. Because of the charge and refund, I lost $17.47 CAD due to exchange rate differences (I paid CAD 357.15 → refunded CAD 339.68). Despite clear emails showing I only asked for clarification, WPX re-charged my card without my explicit consent. Communication between agents was inconsistent I was told different things by different people, an offer to restore was made then withdrawn, and the tone from the Customer Success Lead, Stefan Jekov, was dismissive, defensive, and gaslighting. He refused to take any responsibility for the errors made by his team. I requested fair compensation for the exchange-rate loss (1–2 months of free service) and a senior review, but WPX refused and instead blamed me for “saving my card,” which apparently “generated an invoice.” This does not reflect the timeline or the written evidence I have. I’m leaving this review to warn others and future potential clients: if you value clear billing, transparency, and professional communication, be cautious. I have all the emails and screenshots proving how this unfolded and attempted to resolve the issue privately before posting. WPX continues to deny responsibility, even though their own written messages show the opposite. If you use WPX, double-check every invoice and disable automatic payments to avoid unauthorized charges. The lack of accountability and basic customer care is deeply disappointing.
Hi Nura, We appreciate you taking the time to share your feedback, and we’d like to clarify the situation for transparency. You initially contacted WPX regarding a lost credit card and asked about restoring your hosting service. Our Support team correctly informed you that at that moment, there was only one pending invoice for your domain renewal, since the hosting renewal invoice had already expired and the plan was terminated. We then informed you that in order to activate your hosting plan you would need to generate and pay a restoration invoice. You then generated a restoration invoice, which was automatically paid using the payment method you had previously saved and authorized for future automated payments of outstanding invoices, as indicated in your billing settings. Once the invoice was paid, your hosting plan was fully restored. Subsequently, you requested a refund for the hosting restoration invoice, which we processed in full as a gesture of goodwill. Since the refund was issued for the restoration payment, your hosting plan was automatically terminated again, as refunded services cannot remain active. Afterward, you requested a new restoration invoice, which we issued, and once it was paid, your hosting plan was again successfully restored. At no point did WPX process any unauthorized charges. All payments were made through your WPX account using a payment method manually saved and authorized by you for future use. This process is standard across all major service providers and ensures continuity of service. We understand your frustration regarding the currency exchange difference, but this is handled entirely by the card issuer, not by WPX. Nonetheless, our team fully refunded the original transaction in good faith, even though the services were already delivered. We take all client concerns seriously and have verified that communication from our team was accurate and consistent with our policies. We wish you the best with your continued projects and remain happy to provide full documentation of your account activity, invoices, and support communications upon request. — The WPX Team
I've been with WPX for 4 years and I must say this company is extraordinary! The customer service is fast, knowledgable, professional, and the pricing is great too. I moved to WPX after being with Godaddy for several years. Honestly, I didn't know how much better a hosting company can be. If you're considering switching as I did, don't hesitate. You'll be glad you did.
Better late than never, David! You definitely made the right choice, being part of us comes with so many great benefits from 24/7 expert support to lightning-fast website performance and much more. Thank you for your awesome review! Stay awesome, and here’s to many more successful years together.
the most Unethical and Abhorrent hosting company I have encountered - Despite my cancelation request in writing and moving my site to BLUEHOST in June - WPX decided to charge my account extracting funds for a services anyway for subsequent months- without my permission and without accountability. I contacted customer support on numerous occasions and provided proof, only to be ignored or they outright denied the refund they owed me. Even with my written proof provided to their employees like Maria Chenkova, Miroslav M., Stefan Jekov, Deyan Lazarov, Georgi Y. Georgiev. and many more attempts to resolved this. They made me jump through hoops to cancel and then pretend they didn't receive my request, though I provided screen shots, time stamps and invoices. It took a fraud investigation from my bank to finally stop these crooks, Do not use WPX - they are unethical. CONSUMER BEWARE. Do you not give your banking information to WPX. Check Trust Pilot and Better Business Bureau before singing up with tricksters like these guys.
Hi Sonia, We’re sorry to hear that you feel this way, but we’d like to clarify the situation for transparency. You originally submitted a cancellation request in April, which we processed, and your hosting plan was terminated at the end of May, as confirmed by our system logs and your own screenshots. In June, you contacted our Support team requesting backups of your websites. Our agent explained that, to access backups, your hosting plan needed to be temporarily restored. You agreed to this and manually generated a restoration invoice on June 20, which was paid for by the bank card you had manually set up to be used for automatic payments of generated invoices. Even so, and despite all payments being valid and authorized, we issued a full goodwill refund of the amount you requested to resolve the matter amicably. At WPX, we never charge customers without authorization. Every transaction is initiated by the account holder through our secure billing system, and clients have full control over manual or automated payment methods, renewals, and cancellations directly within their accounts. We wish you the best with your new host and remain available if you’d like us to provide documentation of all account activity, chat transcripts, and logs related to your case. — The WPX Team
This is the best hosting i've ever used EVER! The support is out of this world, not only they respond in 30 seconds, but they actually know stuff about their services, websites, WordPress etc. and also very technical stuff.
WordPress is our game, and WPX is the name! We are glad that you love our 30-second response time, it’s only a glimpse of the power and speed we bring to everything. Thanks for the great review, and keep being awesome!
Was forced out of Bluehost because they let my sites get hacked via their plugin, and wanted a fortune to help fix my four sites. WPX used backups from my PC to both restore and clean my sites. The tech support people are marvelous, and very fast to answer. Only been with WPX a week, but night and day vs. Bluehost. Another benefit: much faster website loading and editing response than Bluehost! I hope the good stuff continues!
Woo-hoo! Thank you for the great review, Mark! You sure came to the right place! Free optimizations, malware cleanup, and fast websites with awesome support to assist you all the way, sounds like the WPX way!
I had an excellent experience with WPX thanks to Nikola Atanasov. I was nervous about migrating my site, but Nikola led me through the whole process step by step in clear plain English. He explained what would happen, told me exactly what he needed from me, kept me updated at each stage, and double checked everything once the move was complete. No jargon, no stress, just calm guidance and fast action. The site was migrated smoothly, performance is great, and Nikola even followed up to make sure I was happy. Truly amazing customer service. Five stars
Wow, what an awesome review, Rob! Clear communication and calm guidance are only some of the things Nikola is best at, so you are up for even more surprises in the future! Thanks for trusting WPX with your website. We’ll make sure Nikola sees your kind words! 🚀
I’ve tried hosting with at least seven different providers, and none of them even come close to WPX when it comes to support. Their team resolves queries within seconds and often goes out of their way to help. The dashboard is also straightforward and easy to use. For me, WPX is the clear choice for hosting any day.
That's some high praise, what a nice start of the day reading your review! It sounds like you've found your hosting soulmate with us. Thanks again for the great one and stay awesome!
Many thanks to Nikolay Georgiev at WPX today. Had my request resolved in just a few minutes. I have been with WPX since 2017 (8 years) and have never looked back. There is simply no better hosting on the web and their exceptional support. I have tested them a LOT over the years with my requests and there they are...within 30 seconds...every time...without fail! Thank you Nikolay!!!
Thank you so much for the awesome review, Nick! Eight years and still going strong, that's truly incredible! We absolutely love reading kind words like these. Rest assured, Nikolay will most definitely get the shout-out! Stay awesome!
I have been using WPX for several years now and I recommend them to everyone. I was nervous about going to them since they don't do phone support, but their chat support is so fast and technically knowledgeable, it surpassed my expectations completely. I have zero issues with the way they have this set up. It's the best. You won't regret using WPX.
Thanks for the love, Oak! 🙌 Our chat and ticket systems are live 24/7, backed by our all-star support team that’s always ready to jump in and help!
I have been a client of WPX for over 4 years now, and I love working with them. The service is top-notch! 24 hours a day I can get a live person to help me with any technical issues I may have. Ivan G. is one of my favorites. He has helped me with numerous technical issues with my websiote and hosting. Today he helped me again with some DNS records for my website. I will never leave WPX.
Wow 4 years! Thank you so much for the kind words and loyalty Wesley. Ivan will most definitely sees your shout out! We’re grateful to have you with us and look forward to many more years together. 💜
⭐⭐⭐⭐⭐ Outstanding Support from WPX – Especially Velislav! We’ve only been with WPX Hosting for about 3–4 weeks, but I can already say we’re extremely grateful to have made the switch. From day one, the service and speed have been excellent, but what truly sets WPX apart is the support team. I recently had an issue on my WooCommerce site that could have easily turned into a frustrating, time-consuming problem. Velislav stepped in and went above and beyond to troubleshoot, identify the root cause, and even help with a fix that restored full functionality — all while keeping me updated every step of the way. It’s rare to find hosting support that’s this proactive, knowledgeable, and genuinely helpful. This experience confirmed that we made the right decision choosing WPX. Huge thanks to Velislav and the WPX team! — Jeff Shelton BioBoost Labs+™
What an outstanding review Jeff, we truly enjoyed reading it! Delivering the best support for all your websites and making everything completely hassle-free is our main goal. Velislav is part of the all star team and always makes it a breeze. Thank you once again and stay awesome!
Martin from WPX's support team provided outstanding assistance when we lost a page during a website merge. The issue occurred because we had both live and staging sites running simultaneously—during the merge process, we overlooked some recent updates, and they were lost. Thanks to his help we have a fully updated and functional website following our latest funnel development work. What impressed us most was Martin's methodical approach—he helped us think through each step clearly and made sure we understood the process before moving forward. This is exactly the kind of exceptional support that puts the "X" in WPX. Highly recommended!
Wow—thank you so much for sharing this! We know that website hiccups can be stressful, so we always aim to not just fix the issue but also walk you through the process with clarity and confidence. This is exactly the experience we want for every WPX customer—fast, thoughtful, and thorough support that makes complex problems feel manageable. Thanks again for the high recommendation—you just made our day! 💜
I’ve been using WPX Hosting for a while now, and the difference in my website’s performance is remarkable. Pages load almost instantly, and my Google PageSpeed scores have never looked better. The free site migration was seamless, and the support team is honestly the best I’ve ever dealt with – responses in under 30 seconds, every time. They even offer free speed optimization, so I don’t have to worry about the technical side of things. If you value reliability, speed, and top-notch customer service, WPX Hosting is a game changer.
Thank you so much for your incredible feedback! Our team works hard to deliver exactly this kind of experience, and your words really mean so much. We’re grateful to have you as part of the WPX family and look forward to keeping your site running fast, smooth, and stress-free for many years to come!
Best support I have ever received from a web hosting service. Just completely over the top. Radi helped me, but such a great, easy intuitive interface. Can't believe how quickly I got things set up. Should be 6 stars. I have used several hosting services over the years, so I do have a fair comparison between wpx and the rest.
6 stars—now that’s a review we’ll proudly frame! ⭐⭐⭐⭐⭐⭐ Huge thanks for the amazing feedback and shoutout to Radi for delivering that over-the-top support. It means a lot coming from someone with so much hosting experience! Thank you and stay awesome!
The customer support at WPX is without a doubt the best that I have received at any hosting company. These guys are really knowledgeable, patient and friendly and have resolved any issue I have had quickly. Thank you Martin, for solving my issue today with the high level of professionalism, friendliness and prompt nature that comes with WPX. I have been with WPX for over a year now and I am moving other customers websites over to them too. I just wish I'd found them earlier - highly recommended.
Thank you for such fantastic feedback Helen! 💜 Big kudos to Martin for once again showing what WPX service is all about! We’re grateful to have you with us and honored that you trust us enough to move other customers’ sites our way. Here’s to many more years of hosting excellence together!
Nikola is an incredible support assistant at WPX, always there to help you quickly resolve any issues. Over the past ten years, we’ve tried many hosting companies, but WPX is the only one that truly treats your needs with urgency and care. No endless email chains, just fast, live support and real solutions, every time. We’ve been with them for a year now and have no plans to leave. Only wish we’d found them sooner! Huge thanks again for your consistent and outstanding support Nikola!
What an amazing shoutout for Nikola! 🌟 Your words perfectly capture what we strive for at WPX—fast solutions, no hassle, and genuine care for our customers. Thank you and stay awesome!
Best hosting around! I will be moving all of my sites from hostinger to this much better host.
That’s awesome news Tom! We’re excited to welcome all your sites to WPX and show you the speed, security, and support you’ve been looking for. You’re in great hands here! 🎉
I have created and managed many websites using many hosts, including as a WPX client for 5+ years. They are are miles about any other hosting company. Their hosting is fast and secure. Their support isn't just fast - it's instant. Their support team is highly knowledgeable and helpful. Moving to WXP earlier would have saved me tons of frustration. Now, I couldn't be more pleased and highly recommend them as the #1 choice without hesitation.
Wow, what an incredible review! Hearing this from someone with so much hosting experience means the world to us. Here’s to many more years of lightning-fast hosting with us. You’re part of what makes WPX #1 in our eyes too! 🚀
Top notch service! I went in and was doing some things to my site to update the php and ended up crashing it. Support helped me get it back online within minutes and let me know the exact cause of the crash so I could get it sorted. Thanks for the great service!
It can happen to the best of us, Nick. Reaching out to our team was a great call—they’re experts at handling tough situations like this! Thanks for the review, and stay awesome!
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