The sugar free chocolate cake was…
The sugar free chocolate cake was absolutely delicious. I highly recommend it.
About 1-800-Bakery.com
Data updated- Website
- www.1-800-bakery.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 22% (2/9)
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About this business
Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.
Is 1-800-Bakery.com legit?
1-800-Bakery.com (www.1-800-bakery.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 22% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Petit Fours
Petit Fours as a Gift - lovely, packed well, delicious, arrived on time.
Celebrating Sweet 16
Package arrived within time frame given and cake pops looked great.
Great phone service !
Great customer service over the phone !! Order arrived quickly, as advertised and delicious!!! Definitely will be ordering again soon !
MAIL ORDER
Even though it was a mail order process, my treats were on time and tasted great! Thanks for helping to make my event a success.
Spectacular!
Easy to order, delivered early, spectacular results!
Easy ordering. Efficient delivery
Easy ordering. Efficient, on-time delivery. The cake and cookies were delivered in good condition. I will be a repeat customer!
Everything was fresh and delicious.
Honey cake
Excellent receiver loved it and it was well packed and perfect on delivery
EXCELLENT BAKED GOODS
The 2 times that I ordered from 1 (800) BAKERY were excellent! They arrived on the date that was stated and tasted delicious! I would definitely recommend them to anyone needing to send home baked treats to friends who live far away! Thanks for your excellent service!!!!
Great customer service
Great customer service! Had never used you for personalized cookies. They came out great and my nephew loved them!
I wanted to surprise my daughter and…
Unfortunately I chose this company. I wanted to surprise my daughter and congratulate her getting a job she fought hard to get. I picked this company online but wasn't sure if they would deliver her fortune cookie on time and to the right address. So, I tried calling the "customer service" line and I had to leave a message. I called 4 times and left messages for someone to call me back. NOTHING! NOTTA! So I emailed them to call me. AGAING NOTHING! I sent so many emails and messages I am starting to believe that they are not a real company! I still have not heard anything from them and don't know if my $72.00 I spent with them is in vain. I am EXTREMELY DISAPPOINTED because I believe that someone should have called me back or at least sent me an email. Please FIND ANOTHER COMPANY to order from! DO NOT ORDER from this company. The owner should fire whoever is in charge of customer service. I'm in a customer service role and if I treated my customers like they've treated me, I would be fired!
Excellent product and service!
Easy to work with!
Easy to order and thorough! They even called the delivery location the following day to confirm the address.
easy
easy enough to order, looking forward to serving it!
Awesome customer service!!
3 stars due to slow to no response to…
3 stars due to slow to no response to email questions.
Reply from 1-800-Bakery.com2019-08-01
Hi Joel, Sorry on the slow response on email questions sometimes. We are not a large company and sometimes have many hats on at the same time. I just looked and you have a Gmail account, please look in your spam folder and I bet we have been emailing and they are going into there. Gmail is doing this sometimes. ~ Chef Steve
The site is easy to navigate and the…
The site is easy to navigate and the order processing quick.
Great customer service
Great customer service. Very helpful sales people!
I loved the way Diane and her team…
I loved the way Diane and her team worked on my daughter's cake for her sixteenth birthday. She was so in love with it, and so were all her friends. I'm now planning to make an order for a vegan cake for my parents' 50th anniversary, I believe you are up to the challenge. Great work guys, keep it up
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