Overall GREAT
Very fast shipment. Great price and quality. Customer loves the fixtures.
About 1000Bulbs.com
Data updated- Website
- www.1000bulbs.com
- Category
- Home & Garden
- Location
- United States · Garland
- Status
- Unclaimed
- Last 12 months
- 40 reviews
- Replies to negative
- 83% (19/23)
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Is 1000Bulbs.com legit?
1000Bulbs.com (www.1000bulbs.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 83% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great lighting products at good prices
1000 Bulbs had the LED recessed lighting conversion fixtures for our existing fixtures, so we could update our lighting from the 1990's. The conversion fixtures fit perfectly. They also have the stage lighting bulbs I needed to replace at our church. All of these items arrived within 4 working days, so now everyone is happy. Great products and timely service.
Harassing text messages, using new numbers after blocking...
Ordered bulbs from them about a year ago, started getting spammed with promotional texts from them using a new number every day. It's absolutely harassment.
Reply from 1000Bulbs.com2026-04-01
Thank you for taking the time to leave a review. The messages you received are part of an outreach effort to reconnect with past customers. We understand that not everyone prefers communication this way and appreciate you letting us know. If you’d like to opt out of these messages, you can either reply STOP, or give us a call and we'll have you removed. Thank you!
Great experience!!
Very reasonable prices, great selections and quick delivery. Great experience!
Customer service is great
Customer service helped me choose the lights and accessories I needed. The delivery was fast and it all works well
Everything was fine
Everything was fine. Did not take long to get them. There is a huge selection, they are sure to have what you need.
Mel was PHENOMENAL!!!
Mel was PHENOMENAL!!!! I needed a specific bulb (8 of them) quickly - and was overwhelmed with the selections. Mel knew exactly what I needed and made it happen effortlessly (for me) and QUICKLY! I want to order everything now from 1000bulbs.com!!!! Oh, and his follow up was beyond amazing!!!!!!!
The bulbs are fine
The bulbs are fine. I mean it does the job.
Great communication
Great communication, fast delivery, and exactly the bulbs I was looking for. I will be ordering from 1000Bulbs again!
They don't stand behind their product when shippers cause damage.
I have been long term customer with somewhat infrequent purchases though. I ordered specialty lights for building signage. It took couple days to ship when placed early enough to go out next day. They shipped and the carrier Dohrn Trucking totally destroyed the pallet of tubes. I sent numerous pictures of broken boxes and tubes, even pictures from before removed from the truck. I could never supply them enough pictures. I sent three emails with pictures and they still wanted more. The way it comes out they have provided me legal names of whom I need to file suit against at their company on an almost $4000 order. The trucking company has even acknowledged the damage, but now I have to source materials for two customers.
Reply from 1000Bulbs.com2026-02-27
Thank you for your continued business. We understand how frustrating freight damage can be, especially on a large order. To file a carrier claim, we’re required to submit photos of the actual broken bulbs and confirm the quantity damaged, not just images of the unopened boxes. Without that documentation, we’re unable to move the claim forward. If you can provide photos of the damaged tubes and the total quantity affected, we’ll proceed right away and work toward a resolution.
The way it's supposed to be.
The website allowed me to find the product I wanted. Descriptions and specs were complete. The purchase process was easy. The bulbs arrived in a timely manner without damage. This is the way it's supposed to be.
This was a test run
My original order was pretty small as kind of a "test" run. The ordering process was easy and quick, the shipping was slower than some other places, but not terrible. The box was VERY well cushioned and my bulbs were all that I expected them to be. I will be ordering more!
An all around excellent experience indeed
Amazing prices, easy to navigate website, great selection of products, expert shipping! An all around excellent experience indeed.
Satisfied Customer
Quick delivery, excellent packaging and reasonable prices.
Perfect bulb
Quick delivery. The bulb for my piano lamp is perfect!
Ordered bulbs on November 22, never received
Ordered bulbs on November 22, now a month later and still no bulbs. I inquired on Friday, was told they were shipped and delivered. However, tracking shows they were delivered to a "mail room", which I do not have, I live in a house. Picture on the tracking looks like just snow. Representative said they would check on the tracking and notify me by email of the results. Representative asked if I wanted a refund or replacement product shipped if they cannot be located. I asked for a refund as it's been a month and I will just find them locally. After 3 days no response, and I noticed an additional charge on my credit card although I have not placed another order. I again inquired, they stated they had processed a new order since they cannot locate the original shipment, and of course that is the credit card charge. Now I'm out two charges and still no bulbs. Horrible customer service, and no follow-up.
Reply from 1000Bulbs.com2026-01-02
Thank you for taking the time to leave a review and are sorry to hear about your experience. A replacement order was created and shipped on 12/19 and delivered on 12/27/2025. Due to a system error, an $8.85 shipping charge was mistakenly applied to the replacement order. A refund for the $8.85 charge was created on 12/23. Due to end-of-year auditing, the credit cannot be fully processed until after January 4th. Once auditing is complete, the refund will be posted back to the original form of payment. We acknowledge this error and regret the confusion it caused. Internal processes have been reviewed to prevent similar issues moving forward.
1000Bulbs was straightforward and…
1000Bulbs was straightforward and convenient to work with. They had a huge selection, the ordering process was simple, and my items arrived promptly. It felt like a reliable place for lighting needs.
Company is a Chinese part reseller no…
Company is a Chinese part reseller no customer support nasty phone agents. They have no idea how the items they sell function. Items sold are defective and the company will not return their own defective parts once the packaging is opened. Save you money and time buy from a brick and mortar store. As a follow up I purchased M1-M3-3A which shows on the electrical schematic printed on the item it can drive a 3 channel RGB or multi white LED plus in the specs listed on the web site it lists the item a 3 channel as shown below. The sellers manager stated it is only a one channel driver and refused to pay for return shipping and stated they would not issue a refund since the item was opened and used. I only powered up the driver without any load (LED's) connected the red indicator lamp started flashing on-off when I asked the seller why after talking to two different agents nobody knew except to state is was not compatible. MPN (Part No.) M1-M3-3A UPC 842821101807 Lighting Technology LED Voltage 12/24 Ratings and Certifications CE Certified Channels 3 Maximum Power 108W(12V) 216W(24V) Output 3A for each Channel Length 5.31 in. Height 0.78 in. Width 1.18 in. Warranty 5-Year Limited Case Quantity 100
Reply from 1000Bulbs.com2025-08-25
Thank you for taking the time to leave a review. We are sorry to hear about your experience and wish to look into it further. Can you please provide your order number so we can look it up? 9/4/25 Update: We were able to look up your account with the additional information provided in the follow-up response. We do not have any record of calls or RMA requests on your account. If you are having an issue with this product, please reach out directly to customer service at 1-800-624-4488.
True Customer Service with Jackson!
Jackson went out of his way to call me back several times until my questions were answered. I had a specific lightbulb I needed and he researched the information and even talk to their Engineers in the Department to make sure my new lights would fit my "old" lighting fixture. Top notch store!
Poor experience
Poor experience - won't cancel my order that has two week lead time just days after placing the order. That once they place an order can't be cancel and I am responsible for returning it at my cost to manufacturer. so just a middle part. I had good experience in the past and that is why I returned. but won't be buying any more from this company.
Reply from 1000Bulbs.com2025-08-14
Thank you for taking the time to leave a review. We are sorry to hear about your experience and wish to look into it further. Can you please provide your order number so we can look it up?