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17TRACK

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203 reviews

1.9203 reviews
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About 17TRACK

Data updated
Website
www.17track.net
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
100% (156/156)
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About this business

Hi friends! Thanks for visiting us on Trustpilot!Just a quick note before you review:We are a free package tracking platform, not a seller or delivery company — we only help you track packages from 2800+ couriers worldwide.We simply show tracking info from couriers' websites.If there's any issue with your package delivery progress, please contact the seller or carrier directly.Thanks for understanding!— 17TRACK Team

Written by the business, not verified by us.

Is 17TRACK legit?

17TRACK (www.17track.net) has a 1.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 76% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. People frequently complained that their packages never arrived, even though online tracking statuses falsely showed successful delivery at their homes. Customers also experienced severe difficulties trying to reach customer support, as phone numbers were invalid and inquiry forms failed to submit. Reviewers expressed frustration over long delivery delays and receiving incorrect tracking numbers that offered no real updates. Some reviewers were happy with the detailed tracking information provided for monitoring their incoming international shipments. Consumers noted that the platform helped them conveniently keep track of multiple orders in one single place.

Auto-generated from all reviews of this business. For reference only.

What people say

I'd like to thank you for your help but…

I'd like to thank you for your help but I've still not received my parcel or know where it is but I do know that your doing everything you can and I appreciate it

Reply from 17TRACK2026-07-03

Hi! Thank you so much for your 5-star review! We’re glad to hear you’re happy with our tracking service. Just a quick note: 17TRACK is a platform that shows tracking info provided by the courier companies themselves — we don’t handle shipping or deliveries directly. But we’re always here to help you keep an eye on your parcels! If u can help us Complete this questionnaire would be higly appreciate: https://forms.gle/xE7EdQp5wbKrYvwt6 Thanks again for your support! — 17TRACK Team

I think this business is just a scam…

I think this business is just a scam and part of the webiste Harleycable.com. 17Track says it was delivered to the post office here but the post office says it was never delivered and the tracking number is not legitimate. I also see the seller and tracker are the same contact. Tracker not responsible. Seller does not reply to contacts.

Reply from 17TRACK2026-07-03

Hello, We’re truly sorry to hear about your experience, and we completely understand your concerns and frustration. Please allow us to clarify: 17TRACK is not a shipping carrier, seller, or scam operation. We are an independent and neutral global package tracking platform. Our system simply gathers and displays tracking information from over 2,000 different logistics providers worldwide—such as UPS, FedEx, USPS, DHL, China Post, etc.—so users can view all their tracking in one place. We understand your confusion, especially if you were unaware of 17TRACK before your recent online purchases. Some online sellers (including those operating on platforms like Instagram) may provide tracking numbers from unfamiliar or lesser-known couriers. In such cases, people often use 17TRACK because it can decode and display tracking information from obscure or international carriers that may not have user-friendly sites. To clarify further: We do not create tracking numbers. We do not send or handle packages. We do not sell any products. Our app and website simply display the data provided by couriers. 📦 How We Can Help You Investigate: If you would like help reviewing the tracking information for your order, the quickest way for us to assist is for you to submit the details through our dedicated support form. Please click the link below to provide your tracking number and contact email. This allows our team to efficiently look into your case and help interpret the updates or identify the actual shipping carrier involved. 👉 Submit your tracking details for investigation: https://forms.gle/xE7EdQp5wbKrYvwt6 We deeply regret that dishonest sellers have used tracking numbers or third-party tools in a way that has caused confusion. If you believe you’ve been scammed, we also encourage you to: Report the sellers directly to the platform you purchased from (such as Instagram or PayPal). Dispute the transactions with your bank or payment provider. Thank you again for bringing this to our attention. We’re committed to being transparent and helping where we can. Sincerely, The 17TRACK Team

First it took them 29 days to say the…

First it took them 29 days to say the item was delivered, but it’s said 7 to 10 days fast delivery!!! They’re FRAUD and FRAUDULENT they never deliver and I couldn’t get a response from PAYPAL!! And they (PAYPAL) tried to clear my order history! Well they did clear my order history I don’t know why or how people can counterfeit and fraud on tv and get away with it with no consequences and repercussions!!! I don’t understand are we in the U.S anymore?!?, PEARTINAL,PEARTIINAL are FRAUDS and trying to get a refund from them and they responding is a waste of time and resources and depressing!?! How can we get help from these companies and people?!? I wish I could faces these people 1 on 1 !!! Order Detail Active Your package will be shipped out ASAP Jeans 5-Pack Only 2 (TIK Bxclusive Ofters) Men's Original Fit Jeans Retro Blue xl Color (as shown) : ONLY 29.99-5 different colors (5-pack) SIZE: 38W × 32L $29.99 SKU: ONLY 29.99-5 different colors (5-pack) -38W × 32L -725789213 Awaiting shipment Order Details Total Subtotal $39.48 Someone needs to stop theses individuals and companies!!! Someone help me,join me in STOP this madness & please get on all public platforms and media channels and let everyone & everybody know what is happening with PEARTINAL,PEARTIINAL.COM!!! So we can stop this madness from happening to someone else please?!?

Reply from 17TRACK2026-07-01

Hello, We’re truly sorry to hear about your experience, and we completely understand your concerns and frustration. Please allow us to clarify: 17TRACK is not a shipping carrier, seller, or scam operation. We are an independent and neutral global package tracking platform. Our system simply gathers and displays tracking information from over 2,000 different logistics providers worldwide—such as UPS, FedEx, USPS, DHL, China Post, etc.—so users can view all their tracking in one place. We understand your confusion, especially if you were unaware of 17TRACK before your recent online purchases. Some online sellers (including those operating on platforms like Instagram) may provide tracking numbers from unfamiliar or lesser-known couriers. In such cases, people often use 17TRACK because it can decode and display tracking information from obscure or international carriers that may not have user-friendly sites. To clarify further: We do not create tracking numbers. We do not send or handle packages. We do not sell any products. Our app and website simply display the data provided by couriers. 📦 How We Can Help You Investigate: If you would like help reviewing the tracking information for your order, the quickest way for us to assist is for you to submit the details through our dedicated support form. Please click the link below to provide your tracking number and contact email. This allows our team to efficiently look into your case and help interpret the updates or identify the actual shipping carrier involved. 👉 Submit your tracking details for investigation: https://forms.gle/xE7EdQp5wbKrYvwt6 We deeply regret that dishonest sellers have used tracking numbers or third-party tools in a way that has caused confusion. If you believe you’ve been scammed, we also encourage you to: Report the sellers directly to the platform you purchased from (such as Instagram or PayPal). Dispute the transactions with your bank or payment provider. Thank you again for bringing this to our attention. We’re committed to being transparent and helping where we can. Sincerely, The 17TRACK Team

It's been 39 days and I still haven't…

It's been 39 days and I still haven't received my parcel 17 track have not responded to numerous messages or given correct tracking numbers for alleged Australian carriers. I have tried all the ones listed and none have my parcel. The dishonest delivery message states the parcel is at a Hurstville facility ( no contact number, no name) they stated that the parcel couldn't be left as a security camera guarded property that receives parcels daily isn't safe.

Reply from 17TRACK2026-06-30

Dear Customer, We’re truly sorry to hear that your package never arrived. We completely understand how frustrating and disappointing this situation is — especially when no notice or email was sent and the package was never actually seen. Please allow us to clarify: 17TRACK is not the seller or the delivery company. We are a shipment tracking platform that displays tracking information provided directly by shipping carriers (like USPS, China Post, etc.). We do not handle, ship, or deliver packages ourselves. If your package was never actually arrived, it’s possible there was a delivery error, mis-scan, or loss after drop-off. This unfortunately does happen with some postal services. 📦 How We Can Help Investigate: To look into this for you and identify the responsible carrier, we need a few key details. The quickest way to get our assistance is to submit the information through our support form. Please click the link below to provide: Your tracking number The store or website where you placed the order Any relevant communication from the seller or carrier 👉 Submit your case details for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Once submitted, our team can help you understand the tracking history and advise on the proper next steps for filing a claim or dispute with the involved parties. We’re here to support you with the tracking details and guidance, even though we are not directly involved in the delivery or sale. Thank you for using 17TRACK. Sincerely, The 17TRACK Team

My delivery was not delivered to me

My delivery was not delivered to me, even tho it says it was delivered and it so hard to contact anyone that can help me with my order. I have sent many emails and still no help it’s like nobody knows nothing about deliveries they should be able to at least know where the delivery went. From A not happy customer

Reply from 17TRACK2026-06-30

Dear Customer, We’re very sorry to hear about the trouble with your packages and we understand how frustrating it is to feel caught between the seller and the courier with no resolution. Please allow us to clarify: 17TRACK is an independent package tracking platform. We are not the courier, and we are not the seller or shipper. Our service is designed to show you the tracking information that is provided to us by the actual delivery carriers. If a package is marked as “delivered” but you didn’t receive it, we understand how serious that is. In such cases, the best course of action is to: 1. Confirm the delivery address and time with the local delivery carrier (we can help identify who handled the delivery). 2. If not resolved, continue following up with the seller, as they are ultimately responsible for the delivery or issuing a refund under most platforms’ buyer protection policies. 🔍 To Assist You Properly To look into the tracking history for you, identify the carrier involved, and advise on the next steps, please share your package details with us through our support form. Click the link below to submit: Your tracking number(s) Any other relevant details about your case 👉 Submit your information for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Again, we truly regret the inconvenience you’ve faced and will do our best to help point you in the right direction. Sincerely, The 17TRACK Support Team

Efficient answers to questions

Efficient answers to questions. Outstanding service

Reply from 17TRACK2026-06-30

Dear Customer, Thank you for your kind words. We appreciate your recognition. To clarify, 17TRACK is an independent package tracking platform and we are not the carrier or the seller. We provide tracking information that is directly supplied by the carriers responsible for delivering your shipment. If you have any questions about your shipment’s status or need assistance, please feel free to share your tracking number, and we’ll do our best to help. If u can help us Complete this questionnaire would be higly appreciate: https://forms.gle/xE7EdQp5wbKrYvwt6 Best regards, 17TRACK Customer Support

They did not answer my question…They did not answer my question clearly. I am still waiting for clarification regarding my order.

They did not answer my question clearly. I am still waiting for clarification regarding my order.

Reply from 17TRACK2026-07-01

Hello, This is the 17TRACK service team, thanks for reaching out. We are sorry for the trouble we have caused you. If you have any problems using our service, we suggest you can contact us with more details via [email protected] and we will try our best to help you solve the problem. Best wishes, 17TRACK

From China to Europe

Seller from China gave me a tracking information over this 17track website over a month ago, and it did update frequently like a real tracking site, but it also said delivered to the address but I never received the package and lost a lot of money because of it, do a lot of research before doing the same thing as me because there are a lot of scammers that act professionally and will do everything to take your money.

Reply from 17TRACK2026-06-30

Dear Customer, We’re very sorry to hear about the trouble with your packages and we understand how frustrating it is to feel caught between the seller and the courier with no resolution. Please allow us to clarify: 17TRACK is an independent package tracking platform. We are not the courier, and we are not the seller or shipper. Our service is designed to show you the tracking information that is provided to us by the actual delivery carriers. If a package is marked as “delivered” but you didn’t receive it, we understand how serious that is. In such cases, the best course of action is to: 1. Confirm the delivery address and time with the local delivery carrier (we can help identify who handled the delivery). 2. If not resolved, continue following up with the seller, as they are ultimately responsible for the delivery or issuing a refund under most platforms’ buyer protection policies. 🔍 To Assist You Properly To look into the tracking history for you, identify the carrier involved, and advise on the next steps, please share your package details with us through our support form. Click the link below to submit: Your tracking number(s) Any other relevant details about your case 👉 Submit your information for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Again, we truly regret the inconvenience you’ve faced and will do our best to help point you in the right direction. Sincerely, The 17TRACK Support Team

There was no delivery to my house as…

There was no delivery to my house as noted, tracking ZA067105311701, it was said to be delivered June 21st, 2026, Sunday, but that's not true. Sincerely Carl F Jordan

Reply from 17TRACK2026-06-30

Hello, This is 17TRACK service team, thanks for reaching out. 17TRACK is a free package tracking platform to view shipping info in one place. We are not your seller or the shipping company. Per your request, your package was delivered. We suggest that you contact the seller of your parcel/product and shipping company for further info as soon as possible. We have checked that no further information can be found like other package tracking tools. The shipping courier is the person who shipped your package, they know more info about it. You may contact the carrier for more information. Carrier: China Post Website: https://www.ems.com.cn/english/ Contact: 11183 To get your package, we suggest you contact your shipping courier directly. We believe this is the most effective way. Thanks and have a good day! 17TRACK

A very serious and business minded…

A very serious and business minded organization that knows what it's doing unlike Aituoba that should have been dead and buried years back.

Reply from 17TRACK2026-06-29

Dear Customer, Thank you for your kind words. We appreciate your recognition. To clarify, 17TRACK is an independent package tracking platform and we are not the carrier or the seller. We provide tracking information that is directly supplied by the carriers responsible for delivering your shipment. If you have any questions about your shipment’s status or need assistance, please feel free to share your tracking number, and we’ll do our best to help. If u can help us Complete this questionnaire would be higly appreciate: https://forms.gle/xE7EdQp5wbKrYvwt6 Best regards, 17TRACK Customer Support

I never received my package

I never received my package. When I followed up, I was told the status showed it had been delivered. However, when I checked the tracking information, it showed the parcel was still somewhere in China. They gave me a phone number to contact, but it was invalid. I also paid extra for parcel protection, which turned out to be useless. Based on my experience, I would not recommend using 17TRACK. The tracking information and customer support were very disappointing, and I feel misled.

Reply from 17TRACK2026-06-29

Dear Customer, We’re very sorry to hear about the trouble with your packages and we understand how frustrating it is to feel caught between the seller and the courier with no resolution. Please allow us to clarify: 17TRACK is an independent package tracking platform. We are not the courier, and we are not the seller or shipper. Our service is designed to show you the tracking information that is provided to us by the actual delivery carriers. If a package is marked as “delivered” but you didn’t receive it, we understand how serious that is. In such cases, the best course of action is to: 1. Confirm the delivery address and time with the local delivery carrier (we can help identify who handled the delivery). 2. If not resolved, continue following up with the seller, as they are ultimately responsible for the delivery or issuing a refund under most platforms’ buyer protection policies. 🔍 To Assist You Properly To look into the tracking history for you, identify the carrier involved, and advise on the next steps, please share your package details with us through our support form. Click the link below to submit: Your tracking number(s) Any other relevant details about your case 👉 Submit your information for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Again, we truly regret the inconvenience you’ve faced and will do our best to help point you in the right direction. Sincerely, The 17TRACK Support Team

Very bad I'm waiting a month now for my…

Very bad I'm waiting a month now for my parcel and they don't update the tracking still waiting 😞😞😞

Reply from 17TRACK2026-06-29

Dear Customer, We’re truly sorry to hear that your package never arrived. We completely understand how frustrating and disappointing this situation is — especially when no notice or email was sent and the package was never actually seen. Please allow us to clarify: 17TRACK is not the seller or the delivery company. We are a shipment tracking platform that displays tracking information provided directly by shipping carriers (like USPS, China Post, etc.). We do not handle, ship, or deliver packages ourselves. If your package was never actually arrived, it’s possible there was a delivery error, mis-scan, or loss after drop-off. This unfortunately does happen with some postal services. 📦 How We Can Help Investigate: To look into this for you and identify the responsible carrier, we need a few key details. The quickest way to get our assistance is to submit the information through our support form. Please click the link below to provide: Your tracking number The store or website where you placed the order Any relevant communication from the seller or carrier 👉 Submit your case details for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Once submitted, our team can help you understand the tracking history and advise on the proper next steps for filing a claim or dispute with the involved parties. We’re here to support you with the tracking details and guidance, even though we are not directly involved in the delivery or sale. Thank you for using 17TRACK. Sincerely, The 17TRACK Team

You are no help I have been reaching…

You are no help I have been reaching out to you to track my packages and you give me another company to ask about my packages I have been trying to get someone or some company to help me with my problem, and no body seems to know what the he'll their doing.

Reply from 17TRACK2026-06-29

Dear Customer, We’re truly sorry to hear that your package never arrived. We completely understand how frustrating and disappointing this situation is — especially when no notice or email was sent and the package was never actually seen. Please allow us to clarify: 17TRACK is not the seller or the delivery company. We are a shipment tracking platform that displays tracking information provided directly by shipping carriers (like USPS, China Post, etc.). We do not handle, ship, or deliver packages ourselves. If your package was never actually arrived, it’s possible there was a delivery error, mis-scan, or loss after drop-off. This unfortunately does happen with some postal services. 📦 How We Can Help Investigate: To look into this for you and identify the responsible carrier, we need a few key details. The quickest way to get our assistance is to submit the information through our support form. Please click the link below to provide: Your tracking number The store or website where you placed the order Any relevant communication from the seller or carrier 👉 Submit your case details for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Once submitted, our team can help you understand the tracking history and advise on the proper next steps for filing a claim or dispute with the involved parties. We’re here to support you with the tracking details and guidance, even though we are not directly involved in the delivery or sale. Thank you for using 17TRACK. Sincerely, The 17TRACK Team

Not much help in in tracking down any…

Not much help in in tracking down any missing items or wrong addresses. Can’t receive help

Reply from 17TRACK2026-06-29

Dear Customer, We’re truly sorry to hear that your package never arrived. We completely understand how frustrating and disappointing this situation is — especially when no notice or email was sent and the package was never actually seen. Please allow us to clarify: 17TRACK is not the seller or the delivery company. We are a shipment tracking platform that displays tracking information provided directly by shipping carriers (like USPS, China Post, etc.). We do not handle, ship, or deliver packages ourselves. If your package was never actually arrived, it’s possible there was a delivery error, mis-scan, or loss after drop-off. This unfortunately does happen with some postal services. 📦 How We Can Help Investigate: To look into this for you and identify the responsible carrier, we need a few key details. The quickest way to get our assistance is to submit the information through our support form. Please click the link below to provide: Your tracking number The store or website where you placed the order Any relevant communication from the seller or carrier 👉 Submit your case details for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Once submitted, our team can help you understand the tracking history and advise on the proper next steps for filing a claim or dispute with the involved parties. We’re here to support you with the tracking details and guidance, even though we are not directly involved in the delivery or sale. Thank you for using 17TRACK. Sincerely, The 17TRACK Team

17track reports my parcel was…

17track reports my parcel was delivered. The USPS tracking number provided by 17track is not recognized by USPS. I never received the parcel and my security camera's show no delivery was left on my front doorstep on the date and time of said delivery.

Reply from 17TRACK2026-06-29

Dear Customer, We’re very sorry to hear about the trouble with your packages and we understand how frustrating it is to feel caught between the seller and the courier with no resolution. Please allow us to clarify: 17TRACK is an independent package tracking platform. We are not the courier, and we are not the seller or shipper. Our service is designed to show you the tracking information that is provided to us by the actual delivery carriers. If a package is marked as “delivered” but you didn’t receive it, we understand how serious that is. In such cases, the best course of action is to: 1. Confirm the delivery address and time with the local delivery carrier (we can help identify who handled the delivery). 2. If not resolved, continue following up with the seller, as they are ultimately responsible for the delivery or issuing a refund under most platforms’ buyer protection policies. 🔍 To Assist You Properly To look into the tracking history for you, identify the carrier involved, and advise on the next steps, please share your package details with us through our support form. Click the link below to submit: Your tracking number(s) Any other relevant details about your case 👉 Submit your information for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Again, we truly regret the inconvenience you’ve faced and will do our best to help point you in the right direction. Sincerely, The 17TRACK Support Team

Very helpful

Reply from 17TRACK2026-06-25

Dear Customer, Thank you for your kind words. We appreciate your recognition. To clarify, 17TRACK is an independent package tracking platform and we are not the carrier or the seller. We provide tracking information that is directly supplied by the carriers responsible for delivering your shipment. If you have any questions about your shipment’s status or need assistance, please feel free to share your tracking number, and we’ll do our best to help. If u can help us Complete this questionnaire would be higly appreciate: https://forms.gle/xE7EdQp5wbKrYvwt6 Best regards, 17TRACK Customer Support

My package was never delivered although…

My package was never delivered although stated other wise. When I asked for feed back they gave me lousy excuses.

Reply from 17TRACK2026-06-25

Dear Customer, We’re very sorry to hear about the trouble with your packages and we understand how frustrating it is to feel caught between the seller and the courier with no resolution. Please allow us to clarify: 17TRACK is an independent package tracking platform. We are not the courier, and we are not the seller or shipper. Our service is designed to show you the tracking information that is provided to us by the actual delivery carriers. If a package is marked as “delivered” but you didn’t receive it, we understand how serious that is. In such cases, the best course of action is to: 1. Confirm the delivery address and time with the local delivery carrier (we can help identify who handled the delivery). 2. If not resolved, continue following up with the seller, as they are ultimately responsible for the delivery or issuing a refund under most platforms’ buyer protection policies. 🔍 To Assist You Properly To look into the tracking history for you, identify the carrier involved, and advise on the next steps, please share your package details with us through our support form. Click the link below to submit: Your tracking number(s) Any other relevant details about your case 👉 Submit your information for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Again, we truly regret the inconvenience you’ve faced and will do our best to help point you in the right direction. Sincerely, The 17TRACK Support Team

All very good not to good at this but I…

All very good not to good at this but I hope I have got the help I needed thank you

Reply from 17TRACK2026-06-24

Dear Customer, Thank you for your kind words. We appreciate your recognition. To clarify, 17TRACK is an independent package tracking platform and we are not the carrier or the seller. We provide tracking information that is directly supplied by the carriers responsible for delivering your shipment. If you have any questions about your shipment’s status or need assistance, please feel free to share your tracking number, and we’ll do our best to help. If u can help us Complete this questionnaire would be higly appreciate: https://forms.gle/xE7EdQp5wbKrYvwt6 Best regards, 17TRACK Customer Support

I purchased items from Ceried on May 18…

I purchased items from Ceried on May 18 and on June 22 I received notification that my package was delivered. NOT….. there is no contact number for them. If you fill out the inquiry form, it doesn’t submit anywhere. It actually stays on the same page. I have been trying to reach out to the merchant, but they have even stop responding claimed they will do an investigation. They should get no stars but since 1 star is available, i guess that’s what they will get. I will be filing a formal company with The BBB.

Reply from 17TRACK2026-06-24

Dear Customer, We’re truly sorry to hear that your package never arrived. We completely understand how frustrating and disappointing this situation is — especially when no notice or email was sent and the package was never actually seen. Please allow us to clarify: 17TRACK is an independent shipment tracking platform. We are not a shipping company and do not handle, store, or deliver packages. Our system simply displays tracking updates that come directly from the official carriers and postal services handling the shipment. When a package is not received, we recommend: Double-checking with neighbors or nearby household members, in case it was misdelivered nearby. Contacting the final-mile carrier (which we can help identify using your tracking number). Reaching out again to the seller, as they are responsible for ensuring the package reaches you or providing a refund/replacement. To assist you further, could you please provide your tracking number?Please contact us via: [email protected] . We'll review the full tracking record and let you know who handled the delivery and what steps you can take next. If u can help us complete this questionnaire would be higly appreciate: https://docs.google.com/forms/d/e/1FAIpQLScdZ1AT-RFKr5eouCoeriCUHOGvZ9xTEc0NDcoXsREi1RHRrg/viewform?usp=dialog We truly regret the inconvenience you've faced and are here to support you however we can. . Sincerely, The 17TRACK Support Team

Scam site

Scam site! My order says it was delivered on 6/18/2026. I never received it. The sender wont give me the carrier or a pic or time as to when it was delivered. The tracking number id ZA06717970301. Please trace this and find out where my order went!

Reply from 17TRACK2026-06-23

Hello, This is 17TRACK service team, thanks for reaching out. 17TRACK is a free package tracking platform to view shipping info in one place. We are not your seller or the shipping company. Per your request, your package was delivered. We suggest that you contact the seller of your parcel/product and shipping company for further info as soon as possible. We have checked that no further information can be found like other package tracking tools. The shipping courier is the person who shipped your package, they know more info about it. You may contact the carrier for more information. Carrier: China Post Website: https://www.ems.com.cn/english/ Contact: 11183 To get your package, we suggest you contact your shipping courier directly. We believe this is the most effective way. How We Can Still Help: If you would like our help in reviewing the tracking details to better understand the status or identify the right carrier, please send your tracking number through our support form. This allows us to efficiently look into your case. 👉 Submit your tracking details here: https://forms.gle/xE7EdQp5wbKrYvwt6 Thanks and have a good day! 17TRACK

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