1stDibs (www.1stdibs.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
I made a significant purchase easily and was able to communicate with the seller quickly.
Reply from 1stDibs2026-07-02
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
What a gorgeous opal ring! A purely magical stone sparkling with fire, transitioning through all the colors, but especially favoring the red. The silver work is one of a kind and superbly crafted like springtime Kyoto cherry blossoms. Exquisite!!!
Reply from 1stDibs2026-07-02
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
j
jeremy foxworth · 3 reviews · Experienced 2026-05-03 ·
★★★★★
Bad customer service
Purchased an item from the company tried to contact the seller for cancelation. Never responded until the item shipped. We had multiple extra charges and contacted 1stdibs and they told us to refuse. Two months later still nothing no item or contact do nor recommend this company
Reply from 1stDibs2026-07-02
We Appreciate Your Feedback!
Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible.
Kind regards,
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
1st Dibs has great items available on a platform that's easy to navigate. The sellers are knowledgeable, communicative/responsive and fun to negotiate with.
Reply from 1stDibs2026-06-11
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
The purchase process was very easy and there were great photos of the chairs from all angles that helped me make my decision.
Reply from 1stDibs2026-06-11
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
K
Kelly B. · 2 reviews · Verified · Experienced 2026-06-02 ·
★★★★★
I found a rug quickly.....
I found a rug quickly...... after looking at least 25 other sites and over 15,000 rugs!!! I will always check out 1stDIBS FIRST
Reply from 1stDibs2026-06-11
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
We Appreciate Your Feedback!
Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible.
Kind regards,
Easy-to-use website and message system. Great pieces available. 2026
Reply from 1stDibs2026-06-11
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
J
Justin · 1 review · Experienced 2026-05-27 ·
★★★★★
Absolutely horrible experience where…
Absolutely horrible experience where the purchaser is left holding the bag. Seller communication was horrific throughout and 1stDibs is basically a shrug their shoulders response.
Basically, the seller can sell you merchandise or services (delivery), not provide the purchased service and/or items and then cut off communication. 1stDibs doesn’t really provide you any protection. I would not recommend purchasing though 1stDibs.
Reply from 1stDibs2026-05-28
We Appreciate Your Feedback!
Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible.
Kind regards,
AWFUL! Been buying from 1stDibs for over a decade. The past 1.5 years has been nothing short of a SCAM FEST! Not just with dishonest vendors, over and again, but 1stDibs executing purchases NEVER authorized by buyer or seller. GARBAGE management attempting to look special and "high end" with overly priced items and scam tactics.
Reply from 1stDibs2026-05-28
We Appreciate Your Feedback!
Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible.
Kind regards,
R
Ryan · 25 reviews · Experienced 2025-11-12 ·
★★★★★
Some really terrible behaviour and…
Some really terrible behaviour and support from 1st dibs towards their sellers.
Pro tip: if you're a potential customer, please don't buy from them; go directly to the seller.
Reply from 1stDibs2026-05-28
We Appreciate Your Feedback!
Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible.
Kind regards,
M
Mike · 2 reviews · Verified · Experienced 2026-05-22 ·
★★★★★
It took over a week to resolve an issue…
It took over a week to resolve an issue with selecting free shipping as an option. I'm not sure I will every buy anything through 1stDibs again! The seller was terrific.
Reply from 1stDibs2026-05-28
We Appreciate Your Feedback!
Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible.
Kind regards,
They kept me aware of the status of the item I was interested in purchasing.
Reply from 1stDibs2026-05-28
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
This is the 5th piece of artwork I'm purchasing from 1st Dibs. I'm very pleased with their selection, pricing and overall quality of experience.
Reply from 1stDibs2026-05-28
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Seller has been very prompt in her communications with detailed descriptions and assistance.
Reply from 1stDibs2026-05-28
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
1stDibs brings together trusted vendors offering the beautiful and valuable treasures from around the world, on a site rich with information and offering easy communication and swift transaction. I'm a happy customer of many years' duration.
Reply from 1stDibs2026-05-28
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,