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Hobbies & Crafts

1stDibs

105 reviews

4.0105 reviews
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About 1stDibs

Data updated
Website
www.1stdibs.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
83% (19/23)
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Is 1stDibs legit?

1stDibs (www.1stdibs.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews. Last updated 2026-08-10.

What people say

R
Randolph Meyer · 5 reviews · Verified · Experienced 2026-06-13 ·

Great items

Great items. Easy check out.

Reply from 1stDibs2026-07-02

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

P
Phyllis Rhodes · 2 reviews · Verified · Experienced 2026-06-13 ·

I made a significant purchase easily…

I made a significant purchase easily and was able to communicate with the seller quickly.

Reply from 1stDibs2026-07-02

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

S
Suzi Jewell · 1 review · Verified · Experienced 2026-06-11 ·

What a gorgeous opal ring!

What a gorgeous opal ring! A purely magical stone sparkling with fire, transitioning through all the colors, but especially favoring the red. The silver work is one of a kind and superbly crafted like springtime Kyoto cherry blossoms. Exquisite!!!

Reply from 1stDibs2026-07-02

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

j
jeremy foxworth · 3 reviews · Experienced 2026-05-03 ·

Bad customer service

Purchased an item from the company tried to contact the seller for cancelation. Never responded until the item shipped. We had multiple extra charges and contacted 1stdibs and they told us to refuse. Two months later still nothing no item or contact do nor recommend this company

Reply from 1stDibs2026-07-02

We Appreciate Your Feedback! Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible. Kind regards,

M
MULVANEY/J JEFFREY · 3 reviews · Verified · Experienced 2026-06-09 ·

Very easy to make a serious offer.

Reply from 1stDibs2026-06-11

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

A
Amy Sommer · 10 reviews · Verified · Experienced 2026-06-09 ·

Great Finds

1st Dibs has great items available on a platform that's easy to navigate. The sellers are knowledgeable, communicative/responsive and fun to negotiate with.

Reply from 1stDibs2026-06-11

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

L
Lynne Romano · 3 reviews · Verified · Experienced 2026-06-03 ·

The purchase process was very easy.

The purchase process was very easy and there were great photos of the chairs from all angles that helped me make my decision.

Reply from 1stDibs2026-06-11

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

K
Kelly B. · 2 reviews · Verified · Experienced 2026-06-02 ·

I found a rug quickly.....

I found a rug quickly...... after looking at least 25 other sites and over 15,000 rugs!!! I will always check out 1stDIBS FIRST

Reply from 1stDibs2026-06-11

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

S
SP Kothari · 1 review · Verified · Experienced 2026-06-01 ·

Website is confusing about change of…

Website is confusing about change of address

Reply from 1stDibs2026-06-11

We Appreciate Your Feedback! Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible. Kind regards,

D
Danuta · 5 reviews · Verified · Experienced 2026-06-01 ·

Happy to learn about Eustace Mamba

Easy-to-use website and message system. Great pieces available. 2026

Reply from 1stDibs2026-06-11

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

J
Justin · 1 review · Experienced 2026-05-27 ·

Absolutely horrible experience where…

Absolutely horrible experience where the purchaser is left holding the bag. Seller communication was horrific throughout and 1stDibs is basically a shrug their shoulders response. Basically, the seller can sell you merchandise or services (delivery), not provide the purchased service and/or items and then cut off communication. 1stDibs doesn’t really provide you any protection. I would not recommend purchasing though 1stDibs.

Reply from 1stDibs2026-05-28

We Appreciate Your Feedback! Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible. Kind regards,

R
RenewRefined · 2 reviews · Experienced 2026-05-19 ·

Garbage Management

AWFUL! Been buying from 1stDibs for over a decade. The past 1.5 years has been nothing short of a SCAM FEST! Not just with dishonest vendors, over and again, but 1stDibs executing purchases NEVER authorized by buyer or seller. GARBAGE management attempting to look special and "high end" with overly priced items and scam tactics.

Reply from 1stDibs2026-05-28

We Appreciate Your Feedback! Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible. Kind regards,

R
Ryan · 25 reviews · Experienced 2025-11-12 ·

Some really terrible behaviour and…

Some really terrible behaviour and support from 1st dibs towards their sellers. Pro tip: if you're a potential customer, please don't buy from them; go directly to the seller.

Reply from 1stDibs2026-05-28

We Appreciate Your Feedback! Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible. Kind regards,

M
Mike · 2 reviews · Verified · Experienced 2026-05-22 ·

It took over a week to resolve an issue…

It took over a week to resolve an issue with selecting free shipping as an option. I'm not sure I will every buy anything through 1stDibs again! The seller was terrific.

Reply from 1stDibs2026-05-28

We Appreciate Your Feedback! Thank you for leaving a review on Trustpilot. We're sorry to hear your experience did not meet expectations. To better help you, we ask that you include your order number, and a specialist will contact you as soon as possible. Kind regards,

S
Scott Gildner · 1 review · Verified · Experienced 2026-05-15 ·

They kept me aware of the status of the…

They kept me aware of the status of the item I was interested in purchasing.

Reply from 1stDibs2026-05-28

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

T
Tracey · 2 reviews · Verified · Experienced 2026-05-19 ·

easy to use

easy to use, buyer protection

Reply from 1stDibs2026-05-28

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

J
Jim Morris · 7 reviews · Verified · Experienced 2026-05-19 ·

This is the 5th piece of artwork I'm…

This is the 5th piece of artwork I'm purchasing from 1st Dibs. I'm very pleased with their selection, pricing and overall quality of experience.

Reply from 1stDibs2026-05-28

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

S
Sebnem Studner · 3 reviews · Verified · Experienced 2026-05-16 ·

Seller has been very prompt in her…

Seller has been very prompt in her communications with detailed descriptions and assistance.

Reply from 1stDibs2026-05-28

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

P
Pamela Purves · 2 reviews · Verified · Experienced 2026-03-11 ·

Great conversations with the seller.

Reply from 1stDibs2026-05-28

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,

s
sagedaughter · 8 reviews · Verified · Experienced 2026-05-11 ·

1stDibs brings the world's best to you…

1stDibs brings together trusted vendors offering the beautiful and valuable treasures from around the world, on a site rich with information and offering easy communication and swift transaction. I'm a happy customer of many years' duration.

Reply from 1stDibs2026-05-28

Thank You For Your Review! We're so glad you enjoyed shopping at 1stDibs and shared your experience on Trustpilot. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit. Kind regards,