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99designs

102 reviews

4.3102 reviews
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About 99designs

Data updated
Website
www.99designs.com
Category
Business Services
Location
United States · Oakland
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
56% (10/18)
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Is 99designs legit?

99designs (www.99designs.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 56% of negative reviews. Last updated 2026-08-10.

What people say

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customer · 1 review · Verified · Experienced 2026-07-26 ·

Nicely done.

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Courtney Taylor · 2 reviews · Experienced 2026-07-29 ·

99Design for Vilcour Tours

The process was seamless, i had lots of designers sharing modern concepts in the colors that i requested. I was delighted by the quick interactive responses i got from the designers i communicated with. The logo design was perfect for my business. I recommend the guaranteed competition.

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Thim Ruwan · 3 reviews · Experienced 2026-06-25 ·

This site going Sinking

The site is sinking. Please take immediate action to address the issue.

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Ford · 4 reviews · Verified · Experienced 2026-06-25 ·

Imran Hosen was wonderful

Imran Hosen was wonderful! Professional, courteous, efficient and talented. Thanks again, Imran! Ford😊

Reply from 99designs2026-07-07

Hi there, this is Dennis with 99designs by Vista. I'm happy to hear, that you had a very positive experience with your Designer Imran. If you ever want to run another project with him, you can add him to your favourite designers via his profile page. And if you ever have any questions please don't hesitate to contact our support team. Enjoy your new design!

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Victoria · 1 review · Experienced 2026-07-01 ·

5 stars! Easiest money with ZERO design skills!

No skills AI designer easiest make money. I don’t even have Photoshop installed, but 99designs is my goldmine because there is zero limit on entries—I can spam and submit unlimited AI designs to the same contest! I just type words into an AI tool, generate 50 flat images in minutes, and flood the client's inbox. My best win was entering a strict "No-AI" contest—I used AI secretly anyway, and neither the client nor 99designs' vetting system noticed anything! I won the prize money so easily and I'm so happy. If you want an easy online side hustle without learning any real design software, this platform is the absolute best! Thank you 99designs!

Reply from 99designs2026-07-10

Thanks!

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David Shulman · 2 reviews · Verified · Experienced 2026-06-25 ·

Fantastic Design Experts for Logo Design

Fantastic design experts! Our design contest was very successful. We had over 250 designs submitted for our logo contest. Great customer service also. We had a dedicated account manager to help us with the process.

Reply from 99designs2026-07-07

Hi David, thank you for your positive review. That's the beauty of the design contest, you get lots of different ideas from different people. Especially when you have a dedicated account manager in our platinum tier contests, or with the creative consultant upgrade. They ensure that your design brief is top notch and share expert advice on how to get the most out of your contest. Lots of success with your new logo, and we'd be happy to welcome you again in the future, for any design needs you may have.

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Claire Botha · 1 review · Experienced 2026-06-26 ·

I received over 1,750 entries to my logo contest

I received over 1,750 entries to my design a logo contest, which was totally unexpected. The ability to see lots of ideas from hundreds of graphic designers is unparalleled. I paid the basic package but I would highly recommend upgrading to a blind contest, as it prevents designers from seeing and copying one another's work. You'll get more originality. Also, I made the mistake of rating logos I liked from the get-go, ultimately I then had hundreds of 'similar' designs as designers had noted my preferences, then I received a bunch of complaints from designers saying 'so and so' had copied their work. It was a lot, I just wanted a logo, so be warned, go for a blind contest or at the very least don't rate the entries until the second round, when you've selected your six finalists. I am very happy with my logo. Job done.

Reply from 99designs2026-07-07

Hi Claire, Thank you for your review and for sharing your learnings here. It looks like your contest struck a cord with our community if it attracted so many designers. We certainly advise to use the free blind setting to encourage more varied entries, and to ensure designers can focus on their own concepts. That is, when the contest holder has time to give feedback to their favourite designers, or through messages to all designers, so they can adjust their approach. We're very happy that you've found a logo that you love, and we'd be happy to assist you once again in the future, for any of your design needs. Dennis with 99designs by Vista.

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Bf Schipper a.k.a. Prodeoweb · 1 review · Experienced 2026-06-14 ·

Best of the best!

Reply from 99designs2026-07-07

Thank you for the short but sweet review! Dennis with 99designs by Vista.

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John Husband · 2 reviews · Experienced 2026-06-11 ·

The speed of response was amazingly…

The speed of response was amazingly fast. The designers are talented and helpful.

Reply from 99designs2026-07-07

Hi John, this is Dennis with 99designs by Vista. Thank you for the positive review, we're so happy that you had such a great experience with our creative community, and that you enjoyed the quick turnaround time for your designs. If you ever have any more design needs, you know where to find us. And if you ever have any questions about our products, or need help, our support team is just a call/message away.

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Swaptak Das · 1 review · Experienced 2026-05-19 ·

I am a returning customer

I am a returning customer, and I had a good experience on 99designs in the past. For this competition, the designer made very slight changes to the design we liked, adjusting colors and combining concepts from his different submissions. We were happy with his work and asked if, once selected as the winner, we would receive the colored version in EPS format along with the other files. He confirmed that we would. However, after we chose him as the winner, he only sent us the selected file and asked us to reach out to him to pay for the additional files. He should have been upfront about this from the beginning, and had he been, we probably would have chosen a different winner.

Reply from 99designs2026-05-20

Hi there, this is Dennis with 99designs by Vista. Thank you for your critical feedback, I'm sorry you didn't have a positive experience with this designer. Please be aware, that the contest fee covers one winning entry, including responsive and multiple colour versions for logo designs. To keep things fair, you can either purchase additional winning entries, or run a custom follow-up project with your winner, if you need additional work done. I'm sorry if there might have been a misunderstanding, or the designer set false expectations, we will follow up with them about this. If you ever need any help during your design contest, please reach out to our support team via call, email, or chat, we're always here to help. If you need further assistance in this matter, you can contact us via [email protected] and we'll do whatever we can within the rules of our platform to help you.

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Michael Pedrotti · 23 reviews · Experienced 2026-05-15 ·

This site used to be half decent

This site is full of AI slop designers now. It doesn't seem like there is any vetting if someone is an actual designer.

Reply from 99designs2026-07-07

Hi Michael, this is Dennis with 99designs by Vista. I'm sorry if you had the impression that many designs used generative AI, when you didn't expect this. Our platform has clear rules on where designers are allowed to use AI. For example, our logo category has a strict "no AI" rule to ensure that you receive an original design that you can register as a trademark. For categories that do allow Third-party material, we give our clients control over what they do and don't want to allow. Finally, we do have an active curation system where we decline well over 90% of applicants and only onboard designers, that meet our requirements. Additionally, we have systems in place to ensure that design contest entries meet the category's rules, as well as client settings. Anything suspicious will be reviewed by a human and actions taken to ensure our platform is safe and delivers what was promised. If you need further assistance in this matter, you can contact us via [email protected] and we'll do whatever we can to help you.

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Pete · 2 reviews · Experienced 2026-05-11 ·

Don't miss this review - read on!

My experience was exceptional with a very professional rep, Jeffrey B. I'm writing the following review about Jeffrey B. and 99designs who had the good foresight to hire him: Jeffrey B. went the second mile, as the saying goes, and resolved my inquiry on the first call with a stellar outcome. You definitely would not want to lose him to any competition nor to any other company, period! Hang on to him, 99designs, as it is literally because of the exceptional customer service I just got that I asked Jeffrey B. if I could speak to a manager to give him a wonderful review and he said that I would receive this link to do so so I'm doing this just minutes after speaking with him. It's because of him that I plan to use 99designs again, God willing, and I also plan to tell others about this company as it was recommended to me by a friend!

Reply from 99designs2026-07-07

Hi Pete, this is Dennis with 99designs by Vista. Thank you so much for this glowing review, about your outstanding client support experience with Jeffrey. We are proud to say, that we have customer obsession as a cornerstone of our business.We know, that live and in person support can make all the difference when our clients need help, and receiving this confirmation means a lot to us. Rest assured that his manager was already notified, at the time of the review. Thank you for spreading the word about your positive experience, and feel free to ask for Jeffrey, if you need our help with another project of yours.

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Marco · 4 reviews · Experienced 2026-05-05 ·

AVOID 99designs, plagued with AI and bad designers

If you want high quality design by real people avoid this platform, it pushed us behind on our launch date and consequently ruined a lot of the joy of starting a new brand. Do not recommend I Paid 650€ / 760$ for one of the packages, later on I realized all the designs I got in the contest were AI generated, brought it up to customer service and the “solution” was to pick another one of the AI designers.

Reply from 99designs2026-07-10

Hi Marco, this is Dennis with 99designs by Vista. Thank you for your critical feedback, I'm sorry you had difficulties with your design contest. We understand how important it is for our clients to receive handcrafted designs. For this reason specific categories, like logo-design have a strict "no AI" policy. And categories that do allow Third-party material like stock and generative AI, our clients have control over what they do, and do not want to allow. We have internal processes in place, should individual designers not adhere to platform rules, or the contest settings defined by the contest holder. That way, we catch problematic designs and will always take action to protect our customers, and to ensure that our platform stays safe and fair. Unfortunately I couldn't identify you through the review. We would like to offer assistance to see if we can turn this experience around for you. Please reach out to us at [email protected] so that we can assist you further. We look forward to working with you to resolve this.

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Arnob Sazu · 2 reviews · Experienced 2026-01-01 ·

They Destroyed My Five Years Hard work

I worked on 99designs for over five years and, during that time, built a strong track record on the platform. I won 35 design contests, completed 15 direct projects, and consistently received 5-star reviews from clients. I took pride in delivering quality work and maintaining good relationships with every client I collaborated with. Unfortunately, my experience ended on a very disappointing note. My account was suddenly closed without any clear or valid explanation. I reached out to support multiple times, asking for clarification or at least some indication of what might have led to this decision, but I never received a meaningful response. After years of dedication and proven performance, this lack of transparency and communication is frustrating and discouraging. It raises concerns about how designers are treated and supported on the platform. Based on my experience, I would caution other designers to think carefully before investing significant time and effort here. While it may seem like a good opportunity initially, the lack of accountability in situations like this makes it a risky long-term platform.

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Gary Walsh · 5 reviews · Experienced 2026-04-22 ·

Model of competitive contest brings out the best in designers

A model of competitive contest brings out the best in designers

Reply from 99designs2026-07-07

Hi Gary, Thank you for your positive review. Over the many years that we have been hosting design contests, we have improved the process to where it stands today. And we're happy to hear that you can see the benefits of our fast turn around, step by step design contest format. Additionally, they are a great way to find the right talent and build a long term relationship, which you can continue through customisable 1-to-1 projects. We'd be happy to welcome you again in the future. Please don't hesitate to contact us, if you ever have any questions. Dennis with 99designs by Vista.

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Will C · 5 reviews · Experienced 2026-04-10 ·

Expect trouble

We wanted a t-shirt designed for an Ultimate Frisbee team (not a business - just some friends playing amateur sport!) Put up our brief, and started soliciting designs, and quickly got designers (who submitted REALLY bland, boring, flat designs, btw) reporting us and other designers for asking for a 'logo.' Every example on their 't-shirt design' page had complicated designs with graphics and art, but Customer Service gave us very conflicting information that said we could not have any graphical elements. Evidently this is very common where poor designers complain and moan about t-shirt design including 'logos' if it has ANY kind of art with it. So ridiculous. In what world would anyone bother to spend hundreds of bucks on a t-shirt design that can only have text? In the end, we told them whatever they wanted and kept working with the designers who put actual work into the design. Thankfully we got 2 very good designs to choose from (and a BUNCH of garbage) from designers who understood what we were looking for - and we ignored whatever nonsense the reports were about. If their policies and customer service are so unclear once you've already paid them, there's NO WAY i would ever risk my money working with them again. Arbitrary application of policies and conflicting information - just don't take the risk. Your money and time are worth too much.

Reply from 99designs2026-07-08

Hi Will, this is Dennis with 99designs by Vista. Thank you for sharing your critical feedback with us. I'm sorry for the poor experience you had with this design contest. We strive to create a seamless customer experience on our platform, but we also want to balance this with a fair competition for our design community. For this reason, we occasionally need to review design requests and ensure, they are in line with package that was purchased. While I'm happy that you did find the right design for you, it sounds like we didn't do a good job explaining things in this case and we'll take this feedback to heart. We would like to offer assistance to see if we can turn this experience around for you. Please reach out to us at [email protected] so that we can assist you further. We look forward to working with you to resolve this.

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AB · 4 reviews · Experienced 2025-04-16 ·

Racist Company

A couple years ago I signed up on this website to work as a freelancer on the contests they had. My country was not supported on the website for transactions and getting money but all I wanted was to be able to participate in the contests to build up a portfolio and a good profile. I didn't want any money. These people were replying to all my questions until they realized where I am from and right away they became rude. The tone changed and eventually they completely banned my account, banned my IP and started ghosting me. The reaction I got from this company was beyond a normal reaction that any other place would have. They could have just simply explained that I can't work there but they decided to do that. I found it very racist. Keep in mind that I let them know, I don't want any money even if I win the contests. I just wanted to build up portfolio. Now I'm out of the country and still banned. This company is the worst I've ever seen.

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Igor Jeegy Mladenovic · 1 review · Experienced 2026-04-16 ·

Premium assistance

Experience was awesome. Louiza was kind and down to the point. Well done.

Reply from 99designs2026-07-08

Hi Igor, this is Dennis with 99designs by Vista. Thank you for putting the word out about your great experience with Louiza! If you ever need any help, you know how to find us.

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customer · 1 review · Verified · Experienced 2026-03-26 ·

Hela is the best

Hela is the best. She was with me in every step of the way and made my experience very pleasant.

Reply from 99designs2026-07-08

Hi there, Thank you for your highlighting your great experience with Hela, she'll be happy to hear she made all the difference in your design journey. If you ever have any more design needs, we'd be happy to welcome you back on 99designs by Vista.

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Tom Madrid · 4 reviews · Verified · Experienced 2026-03-27 ·

Most of the designs submitted were from…

Most of the designs submitted were from AI sources, and it was so obvious, I’m certain I ended up choosing one out of pure exhaustion. It was not worth a fraction of the $350 spent. Garbage.

Reply from 99designs2026-04-07

Hi Tom, Thank you for taking the time to send this review. I'm sorry to hear you were not fully satisfied with your experience, and that you had concerns about the originality of some of the designs. We do not allow the use of any third party material for logo creation and have systems in place to catch designs that do not follow our guidelines in order to protect our clients. If you ever have any doubt about the process, or some of the entries, please do not hesitate to contact us via email, call, or chat, through our help section. Even now, that you've selected your winner, we're still here for you if you are not satisfied with your experience. So please do reach out to us. If you'd like to further discuss your experience in regards to the review, you can also reach us via [email protected]. Kind regards, Dennis with 99designs by Vista.