99designs (www.99designs.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 56% of negative reviews. Last updated 2026-08-10.
Great experience with 99Design! I was able to get many awesome logo options from some great designers and found the perfect one to work with, who also helped me with business cards and marketing mockups. All options were affordable and easy to manage.
Reply from 99designs2026-04-07
Hello there! Thank you for leaving us a review. We're happy to know that you're more than satisfied with the service that you've received in your contest. We hope to see you on your next one!
Terence from 99designs by Vista
Very talented people that submitted their designs for my logo!!
Reply from 99designs2026-04-07
Hello Owen! Thanks for leaving us a review! We're glad to know that you're satisfied with the contest. We hope to see you on the next one!
Terence from 99designs by Vista
great variety of designs - done quickly, and end product was excellent. Good communication practices throughout the process. Highly recommend
Reply from 99designs2026-03-17
Hi Amber, this is Dennis with 99designs by Vista.
Thank you very much for the positive review. We've spent many years refining our design process and we're so happy that this helped you not only in getting a design that you love, but also to enjoy the whole process.
We'd be happy to welcome you back for any future design projects.
We thought we were a family, but it turned out we were a dysfunctional one. If you don’t have the passport of the ‘right’ country, you’re just a foster member here and sooner or later they’ll show you the door.
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ryl · 3 reviews · Experienced 2026-03-05 ·
★★★★★
Lack of vision and quality is unparalled after Vista acquisition
They showed their true colors as a cheap business model by their recent changes/downgrade on their payment system. They simply discarded and showed the door to the countries/regions that new system is not supporting. Despite all the calls and negative feedback from the community they rolled with it which is a cheap cost-cutting operation in the expanse of a lot of talented designers and individuals.
Designers were good, do not pay for the personal creative consultant. They didn't add any value.
Reply from 99designs2026-07-08
Hi Amy, Thank you for your critical feedback.
I'm happy to hear that you received a great design. But I'm sorry you didn't find your creative consultant beneficial enough. Our Account Managers are here to provide white glove support, and have helped to maximise output on quality for countless of our clients throughout the years.
We would like to offer assistance to see if we can turn this experience around for you. Please reach out to us at [email protected] so that we can assist you further. We look forward to working with you to resolve this.
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robbi robb · 1 review · Experienced 2026-03-12 ·
★★★★★
Built by Global Talent, Destroyed by Corporate Greed
99designs is actively penalizing the global talent pool that built their empire, leaving international designers with frozen funds and closed accounts. The new forced payment infrastructure is an absolute disaster designed to alienate international creators. It’s no longer a freelance platform; it’s a corporate trap. Clients, you are no longer getting the best designers here. Avoid at all costs.
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Ross N. · 1 review · Verified · Experienced 2026-02-25 ·
★★★★★
If you want AI slop designs...
It's nothing but hundreds of bad AI designs. Very few actual good designers and good designs. You get what you pay for.
Reply from 99designs2026-03-24
Hi Ross, this is Terence from 99designs by Vista. Thank you for taking the time to leave your feedback - it's been noted. We want to make sure that clients get the best logo designs that are unique and original by implementing strict policies and prohibiting designers from using third-party materials and AI in their work. We are always looking for ways to improve our platform and service, so if you would like to discuss your experience further please feel free to reach out to us at [email protected]. Wishing you all the best.
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Can Cetegin · 1 review · Experienced 2026-03-09 ·
★★★★★
The effective removal of designers in…
The effective removal of designers in Türkiye who have been actively working on the 99designs platform for many years due to the new payout system is an extremely unacceptable situation.
This decision is rendering professionals who have contributed to the platform for years unable to work, without providing any alternative solution. Disabling accounts in practice without offering a viable payment method for designers in Türkiye is a clear injustice toward the creative community.
Even more concerning is the fact that, despite this issue, no realistic solution has been presented. This approach does not align with the fair and inclusive attitude expected from a global creative platform.
Considering the many years of contributions made by designers in Türkiye to the platform, excluding them in this manner is unacceptable. We expect Vistaprint and the 99designs management to urgently reconsider this situation and immediately develop a workable solution to the problem that is effectively excluding designers in Türkiye from the platform.
Respectfully,
99designs Turkish Community
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Erika · 4 reviews · Experienced 2026-03-08 ·
★★★★★
I was impressed by 99design's concept…
I was impressed by 99design's concept of opening a contest to compete for the job and with the quality of the designs submitted. Thank you to all participants. Well done.
Reply from 99designs2026-03-12
Hi Erika,
Thanks for taking the time to let us know about your experience using our platform. We are really happy to hear that you had a good experience and ended up with a design you love. We look forward to helping you in the future!
Dennis with 99designs by Vista
Hello,
The effective removal of designers in Türkiye who have been actively working on the 99designs platform for many years due to the new payout system is an extremely unacceptable situation.
This decision is rendering professionals who have contributed to the platform for years unable to work, without providing any alternative solution. Disabling accounts in practice without offering a viable payment method for designers in Türkiye is a clear injustice toward the creative community.
Even more concerning is the fact that, despite this issue, no realistic solution has been presented. This approach does not align with the fair and inclusive attitude expected from a global creative platform.
Considering the many years of contributions made by designers in Türkiye to the platform, excluding them in this manner is unacceptable. We expect Vistaprint and the 99designs management to urgently reconsider this situation and immediately develop a workable solution to the problem that is effectively excluding designers in Türkiye from the platform.
Respectfully,
99designs Turkish Community
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Sabine · 1 review · Experienced 2026-02-27 ·
★★★★★
The customer service during our logo…
The customer service during our logo design contest was great and helped us a lot with this process. We opted for the Platinum version, which offered a huge selection of designs (over 500 versions), and customer service guided us through the process. In the end, we had a great result.
Reply from 99designs2026-03-12
Hi Sabine, this is Dennis with 99designs by Vista.
Thank you for the wonderful review and positive feedback. Our platinum contests always include a dedicated account manager, that makes sure that you get the most out of your design contest. We're happy to hear that this made all the difference to you, and helped you with picking the best design, out of a very large pool of designs.
If you ever need help with getting something designed, our account management team would be happy to be at your service again.
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Erin · 7 reviews · Experienced 2026-02-01 ·
★★★★★
Do not sign up if you're a designer or a client.
If you are a client, do not run contests.
Why?
1) Risk of Unoriginal or Stolen Work: Some designers may use stock art, plagiarized elements, or slightly changed logos because the contest model rewards speed. This can lead to serious copyright infringement issues for your business later.
2) To make a good brand, you need to do a lot of market research and planning. Contest designers often act as "order takers," focusing on what you like rather than what your brand actually needs to succeed in its market.
3) They say that they "do not allow unoriginal work," but unoriginal work and plagiarized content are rampant, and they do not have a system that can monitor them. Several stolen designs were caught by the clients themselves.
Do not sign up if you're a designer.
1) You're working for free. You can spend days on a project and get absolutely nothing for it. It’s just free labor.
2) The best design doesn't always win. You’re competing against AI, stolen work, and low-quality entries that clients pick anyway.
3) In a contest with 50+ entries, your statistical chance of getting paid is less than 2%, making it an unsustainable way to earn a living.
4) They are claiming that they "have shaped the landscape of online design collaboration." It's true, but it's in terrible shape as a landscape of free labor.
Reply from 99designs2026-03-12
Hi Erin,
This is Dennis with 99designs by Vista. Thank you for sharing your critical feedback. I'm sorry to hear you seem to feel generally frustrated with our platform.
Our platform does not allow unoriginal, or even stolen work and we have systems in place that have helped us to deliver original and safe to use designs for the past 18 years, where we have shaped the landscape of online design collaboration.
While our design competition is popular for its fast turn around and large variety of designs to choose from, and we understand that it may not be the right method of working for everyone. We also offer the option to work through 1-to-1 projects, where client and designer are free to set their own project terms and agree on a price that works for both sides.
Dear Erin, if you believe something has happened that goes against our guidelines or rules of conduct, please reach out to our support team, or if you'd like to further discuss this matter with me directly, send an email to [email protected].
The experience with 99designs exceeded my expectations! The designs were amazing and I received over 120 designs to choose from. We landed on exactly what we were hoping for. Thank you!
Reply from 99designs2026-03-12
Hi Candice, thank you very much for this great review!
We are so happy to know that we were able to exceed your expectations. Even though it only takes one perfect design, it's a good problem to haven, when there are a lot of great ones to choose from.
If you ever need anything else designed, we'd be happy to wow you again.
Dennis with 99designs by Vista
The items came quickly and are in good shape. However, one of my pens came without ink, so I had to order a replacement.
Reply from 99designs2026-03-12
Hi there and thank you for the review.
It seems like there must have been a mixup with the review, since we do not sell pens.
If you'd like to share your experience with any design you got on 99designs by Vista, we'd much appreciate your feedback.
Dennis
Paid $1000, been an month and have little to show for. Ended up making my own files. Hoping to get a refund
I bought a package that included a logo, business card, letterhead, envelope and Facebook banner. I really like the logo, however my frustration lies with the execution of the other documents. I have been communicating with the designer for over a month now to get the other files right, but he is not responsive and cannot execute what needs to be done. The biggest problem is that these other files are useless unless they’re editable. I have explicitly told him to make the file editable but it hasn’t been done. I actually took the logo and was able to create my own editable documents. I paid about $1000, it’s been a month and I still have not received the package of what I paid for.
Reply from 99designs2026-03-24
Hi Kevin, this is Terence from 99designs by Vista. We are really sorry to hear about your experience on our platform, but thank you for taking the time to leave your feedback - it's been noted. We are always looking for ways to improve our platform and service, so if you would like to discuss your experience further please feel free to reach out to us at [email protected]. Wishing you all the best.
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Roberta · 1 review · Experienced 2026-02-22 ·
★★★★★
I have used 99designs three times
I have used 99designs three times, Each time, designers have enthusiastically participated and brought forth really creative designs. In the end, it is really hard to choose.
Reply from 99designs2026-02-23
Hi there Roberta, this is Dennis with 99designs by Vista. Thank you for your positive review! It's great to know that you've used our platform multiple times to successfully outsource your design needs and each time you've received a big variety of designs to chose from.
We're looking forward to assisting you again with any of your design needs in the future!
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matthew seears · 11 reviews · Experienced 2026-02-22 ·
★★★★★
Great customer service and good quality…
Great customer service and good quality designers. I feel comfortable highly recommending this platform
Reply from 99designs2026-03-12
Hi Matthew, this is Dennis with 99designs by Vista.
Thank you very much for your positive review and for recommending our platform to others. We are proud, that we can offer personal support to, as well as a curated pool of designers, and I'm happy to see that it made all the difference to you.
If you ever need something designed, we'd be happy to welcome you back!
⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Louiza!
I had an excellent experience working with Louiza. She was incredibly helpful, professional, and responsive throughout the entire process. She handled my concerns with patience and care, ensuring everything was resolved quickly and smoothly.
Her dedication to providing great customer service truly stands out. I felt supported and valued, and she went above and beyond to make sure I was satisfied.
Thank you so much, Louiza, for your outstanding assistance. Highly recommended!
Reply from 99designs2026-02-17
Hello Joemar! Thanks for sharing your experience with us. We're really happy that Louiza has assisted you with your concern and made everything easy for you! We wish you all the best!
Terence from 99designs by Vista
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Nicholas · 6 reviews · Experienced 2026-02-16 ·
★★★★★
Excellent customer service.
Excellent customer service.
Answered all my questions and followed up with phone calls to confirm the completion of my requests.
Agent went above and beyond, to make for an exceptional customer experience.
Thank you very much !
Reply from 99designs2026-02-17
Hi Nicholas! Thanks for leaving us a review. We're glad that Sofiene was able to help you out with your concern. See you on the next one!
Terence from 99designs by Vista
