99designs (www.99designs.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 56% of negative reviews. Last updated 2026-08-10.
What people say
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Novruz Hasanov · 2 reviews · Experienced 2026-01-23 ·
★★★★★
Great Support Experience with Uli
Recently, regarding all questions and issues I had related to the 99designs platform, Uli from the support team provided great assistance with a constructive approach and professional support. The prompt, clear, and solution-oriented manner made the communication very smooth and effective. Thank you for the support provided.
Reply from 99designs2026-02-03
Hello Novruz! Thank you for leaving us a review. We always appreciate you reaching out to us for assistance with your concerns. We appreciate your support and we wish you all the best!
Terence from 99designs by Vista
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Adrián. · 1 review · Experienced 2026-01-12 ·
★★★★★
Thank you support team
99designs support team is great, especially Uli, who guides you in finding the best solution and outcome for any concern you have.
Reply from 99designs2026-02-03
Hi Adrian! Thank you for leaving us a review! We're glad to know the Uli was able to help you out and guided you through the process. We wish you all the best!
Terence from 99designs by Vista
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Larry Stout customer · 2 reviews · Experienced 2026-01-23 ·
★★★★★
Helpful and informative
Reply from 99designs2026-02-03
Hello Larry! Thanks for the review! We're happy to know that Glady was able to assist you with your project and answered all of your queries. Looking forward on you next one!
Terence from 99designs by Vista
I reached out for technical assistance knowing I’m not very tech-savvy, and I am so glad I did. Glady was incredibly patient, helpful, and kind with all of my questions. She walked me through each step and gave me the guidance I needed to get my business runnin.
Reply from 99designs2026-02-03
Hello Ethel! Thank you for leaving us a review. We're happy to know that Glady was able to help and gave you a great experience! We hope to see you in your next contest!
Terence from 99designs by Vista
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Muhammad Ali · 1 review · Experienced 2026-01-23 ·
★★★★★
Amazing Support from Lenny – Made Everything Easy!
I had a great experience with 99designs, and I especially want to thank Lenny for being so helpful and responsive. They guided me through the process with patience and made everything smooth and easy. Thanks to Lenny, my concerns were resolved quickly, and I truly felt supported as a creator in the 99designs community. Highly recommend!
Reply from 99designs2026-02-03
Hello there! Thank you for leaving us a review! We're glad to know that Lenny was able to assist and gave you a quick resolution. We wish you all the best!
Terence from 99designs by Vista
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Arkam · 2 reviews · Experienced 2026-01-23 ·
★★★★★
Thank you Uli
Thank you Uli , and rest of the staff
Reply from 99designs2026-02-03
Hello there! Thanks for leaving us a review! We're glad that Uli was able to assist you with your concern. Wishing you all the best!
Terence from 99designs by Vista
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Judy Taylor · 2 reviews · Experienced 2026-01-22 ·
★★★★★
Working with 99 Designs was fun and…
Working with 99 Designs was fun and exciting. The designers offered a wide array of styles for my book cover and did their best to make any changes I suggested.
Reply from 99designs2026-02-03
Hello Judy! We're happy to know that Leah and the rest of the Client Support team was able to assist and made your contest a special one! We look forward to your next contest!
Terence from 99designs by Vista
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Asra Abital · 1 review · Experienced 2026-01-13 ·
★★★★★
A swift follow-up and response
A swift follow-up and response from the 99Designs Team.
I have a concern about the payment. Lina followed up quickly regarding the issue and assured me that it is part of the system and should appear in my balance within two business days. This has proven to be true.
Reply from 99designs2026-02-03
Hello Asra! Thanks for leaving us a review! We're glad that Lina was able to assist you with your concern and showed you how the process works. We wish you all the best!
Terence from 99designs by Vista
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Dave Isaacs · 1 review · Experienced 2026-01-10 ·
★★★★★
99Designs is built on trust
99Designs is built on trust. If the clients don't believe they are going to get original work, leaving themselves open to possible litigation, they'll go somewhere else. 99Designs efforts to ensure trust is highly commended
Reply from 99designs2026-02-02
Hello Dave! Thank you for sharing your experience with us. We're happy to know that Arin was able to assist you with your concern and has provided clarity with your query. We wish you all the best!
Terence from 99designs by Vista
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ICE'N'GO Austria · 1 review · Experienced 2026-01-14 ·
★★★★★
Smooth and efficient collaboration with great results
The platform quickly provided us with numerous creative ideas, which were then excellently executed during the finalist round. Feedback was taken seriously and implemented promptly, making the collaboration very smooth and efficient. The final files of the winning design were delivered without delay. After the initial test project, we immediately launched a follow-up project.
Reply from 99designs2026-02-02
Hello there! Thank you for sharing your experience with us. We're glad to know that you've enjoyed using the platform! We look forward to working with you on your next one!
Terence from 99designs by Vista
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zoe lee · 1 review · Experienced 2026-01-13 ·
★★★★★
99designs staff provide really fast…
99designs staff provide really fast response. It was a great experience.
Reply from 99designs2026-02-02
Hi there! Thanks for leaving us a review. We're glad to know that you had a great experience using the platform. We look forward to working with you on your next contest!
Terence from 99designs by VIsta
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Sunay · 1 review · Experienced 2026-01-13 ·
★★★★★
Professional and efficient support
Professional and efficient support! I had a great experience with Arina from the 99designs support team.
Reply from 99designs2026-02-02
Hello there! Thanks for leaving us a review. We're happy to know that Arin was able to assist you with your concern and made it an effortless experience for you. We wish you all the best!
Terence from 99designs by Vista
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Dave Christy · 4 reviews · Experienced 2026-01-09 ·
★★★★★
99Designs Delivered Exceptional Results for Our Redesign
We partnered with 99Designs design refresh project for our BigC webstore and couldn’t be happier with the results. The platform was easy to use, and we were connected to over 100 creative, responsive designers who participated in our contest. Communication was smooth throughout the process, and revisions were handled quickly and professionally. The final designs exceeded our expectations and will make a real impact. Highly recommend 99Designs for anyone looking for top-notch design work!
Reply from 99designs2026-02-02
Hello Dave! We appreciate you for sharing your experience with us! We're happy to know that Maria was able to help out and made everything effortless for you. Looking forward to more contests!
Terence from 99designs by Vista
Amazing Service from the Account Team. Will definitly use 99designs again. The designs were also amazing. Was hard to pick a winner.
Reply from 99designs2026-02-02
Hello Burkhard! Thanks for leaving us a review. We're glad to know that Hela from the Account Management team has assisted you with your contest and made it a wonderful experience for you! We look forward to more contests with you!
Terence from 99designs by Vista
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licarto · 4 reviews · Experienced 2025-12-10 ·
★★★★★
a problem with my country
They responded quickly and kept me updated on how the process was going. Thank you very much!
Reply from 99designs2026-02-02
Hello there! Thank you for leaving us a review. We're glad to know that Nada was able to assist and provide you with a prompt resolution! We wish you all the best!
Terence from 99designs by Vista
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Sudipta · 1 review · Experienced 2026-01-01 ·
★★★★★
had a great experience with the…
had a great experience with the 99designs support team.
Uli was very responsive, polite, and clearly explained the review eligibility and next steps.
The communication was professional and helpful throughout.
Appreciate the support!
Reply from 99designs2026-02-02
Hi Sudipta! Thank you for leaving us a review! We're glad to know that Uli was able to assist and walked you through the whole process effortlessly. We wish you all the best!
Terence from 99designs by Vista
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slem iful · 1 review · Experienced 2026-01-06 ·
★★★★★
Helpful and professional support
Great support experience with 99designs.
The support team was very helpful and responsive in resolving my payout case. Ramy provided clear communication and handled the situation professionally from start to finish. Everything was resolved smoothly.
Highly appreciated.
Reply from 99designs2026-02-02
Hello Saiful! Thank you for sharing you experience with us. We're glad to know that Ramy was able to assist you with your concern. We wish you all the best!
Terence from 99designs by Vista
Nada is a true gold-standard agent — highly professional and reliable.
Nada is very pleasant and extremely helpful. She handled all issues in a clear, professional, and efficient manner, providing informative guidance and fast solutions. She helped me resolve contest-related problems quickly and offered clear advice on how to handle a very specific situation. Highly responsible, professional, and a pleasure to work with.
Reply from 99designs2026-02-02
Hello Milosh! Thank you for sharing your experience with us. We're really glad that Nada was able to assist you with your concern and made everything easy for you. We wish you all the best!
Terence from 99designs by Vista
Ramy was very quick and efficient in solving my problem, as always!
Reply from 99designs2026-02-02
Hi Sonia! Thanks for leaving us a review! We're happy to know that Ramy was able to help you with your concern. Wishing you all the best!
Terence from 99designs by Vista
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Aleksandar Juric · 1 review · Experienced 2025-12-21 ·
★★★★★
Gratitude for agent Nada
Agent Nada was very responsive, professional and quickly resolved my issue.
As a fellow help desk representative I have only words of praise for her approach to the issue that was at hand.
Reply from 99designs2026-02-02
Hello Aleksandar! Thank you for leaving us a review. We're glad to know that Nada was able to assist you with your concern. We wish you all the best!
Terence from 99designs by Vista
