Customer service rep was knowledgeable…
Customer service rep was knowledgeable Delivery was fast.
About Abba Patio
Data updated- Website
- www.abbapatio.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 44 reviews
- Replies to negative
- 0% (0/10)
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About this business
Abba Patio, a top designer and manufacturer of high quality gardening products, from patio Umbrellas, Canopies, Awnings to Garden Furniture sets.
Written by the business, not verified by us.Is Abba Patio legit?
Abba Patio (www.abbapatio.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally well made, visually appealing, simple to set up, and always arrive quickly without shipping damage. People deeply appreciate the incredibly helpful customer service, noting that representatives are kind, prompt, and quick to resolve ordering questions. Some reviewers were not happy with receiving incorrect product sizes, wrong colors, or replacement parts that failed to connect properly. Others also mentioned facing serious difficulties with warranty claims, experiencing slow communication, and feeling that support teams did not stand behind their items.
Auto-generated from all reviews of this business. For reference only.What people say
Even though the product was delivered…
Even though the product was delivered with a defect they did everything they could to rectify the situation in a timely manner. I love the umbrella and the base fits perfectly. The only complaint we have is the tabs on the base snap in as opposed to screw in. As a result the water leaks out.
Ordered a bass and umbrella
Ordered a bass and umbrella. We were missing a part on the bass and they made it right by sending out another one! Excellent customer service! Wel made items.
Sturdy umbrella and love the swivel…
Sturdy umbrella and love the swivel feature.
Bad customer service
Purchased a hammock bed with canopy in April 2023. Used for 5 months. Canopy was always removed when not in use and stored in shed. Kept in shed for the winter. Used for 1 month in 2024 and the material on the canopy started ripping. Contacted customer service and was told I could buy a replacement canopy from another site for half of what I paid for the entire hammock. I told them that their solution wasn't acceptable and they sent me another email with the same link.
High Quality Products
High Quality Products. Never disappointed.
Great customer service
Great customer service and support.
Great Customer Service
Great Customer Service! My cantilever umbrella was damaged in transit and they were quick and efficient in getting my issue resolved and sending me my replacement.
Can’t compliment your whole crew…
Can’t compliment your whole crew enough. The experience was refreshing
I received a quick response to my…
I received a quick response to my query. They went above and beyond in handling my problem. Superior service!
Great customer service
Great customer service. warrantied a product that i was hoping to bet a couple years ago. Outstanding!!
Won’t be purchasing again.
Quality has gone down since ABBA was sold/merged? Yes, these were always on the lower cost end but the umbrellas lasted 3-4 years. Which was fair. The materials used now are much thinner, fade rapidly and the Sariya we’ve had maybe 6 months tore.
Recommend
Abbot patio makes a good, affordable patio umbrella. We have gotten many years of use. Customer service was great when we needed a replacement part.
Excellent customer service leads to more time outdoors!
We are excited to spend more time on our deck thanks to our new Abba Patio Umbrella. Abba Patio helped us find a new umbrella after our previous model with a rectangular canopy was no longer available. The customer service team was awesome and responsive. #AbbaPatioStyle
This is my second ABBA cantilever…
This is my second ABBA cantilever umbrella. Loved the first one. I’m disappointed in this one. It seems more flimsy. In the wind it moves around a lot. Doesn’t seem to block the sun as well.
Customer Service was outstanding!
Abba exceeds all expectations
My only interest was to order a new canopy for my umbrella and since the item was discontinued, Abba responded by offering me a choice of a an entire new umbrella, and then they shipped it at no cost!
We received great customer service
We received great customer service. All calls and emails were promptly answered. Karla was very helpful and polite. We were actually given a cantilever umbrella free of charge because our canopy tore and they no longer carried it.
Karla was very helpful and was able to…
Karla was very helpful and was able to help us get a replacement for the umbrella we love so much. Thank you Karla!!!
CHAIRUS
Welax
AECOJOY
Cushie
LINSY HOME
Shipitfurniture
Serwall
SICOTAS