Excellent customer service follow up…
Excellent customer service follow up and quick replacement.
Abba Patio, a top designer and manufacturer of high quality gardening products, from patio Umbrellas, Canopies, Awnings to Garden Furniture sets.
Written by the business, not verified by us.Abba Patio (www.abbapatio.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally well made, visually appealing, simple to set up, and always arrive quickly without shipping damage. People deeply appreciate the incredibly helpful customer service, noting that representatives are kind, prompt, and quick to resolve ordering questions. Some reviewers were not happy with receiving incorrect product sizes, wrong colors, or replacement parts that failed to connect properly. Others also mentioned facing serious difficulties with warranty claims, experiencing slow communication, and feeling that support teams did not stand behind their items.
Auto-generated from all reviews of this business. For reference only.Excellent customer service follow up and quick replacement.
Great products and on time delivery Prior umbrella worked perfect for years until a storm damaged them
The umbrella was very easy to set up and cranked right open and the stars and stripes. I just love.
The umbrellas we bought appeared fine but the Patio Round Base for Market Umbrella is too light even when filled with water. We bought a total of 5 umbrellas and then bought another one. We like the umbrellas but we are a bit concerned that the round base may crack during the cold weather. I hope it doesn’t happen. We will put them away for the winter.
We bought covers for our umbrellas and are completely satisfied with the product.
Umbrella is great. Love the easy to use mechanism Love the closure strap. Like the green color. Think this is the 3rd umbrella I’ve purchased from your company. The color and fabric stand up well to hot weather 👍🏼
This company makes quality umbrellas. Makes sure to get a cover for the umbrella. It will extend the life of your product greatly.
Purchased a push button 11 foot patio umbrella in July 2024. Used in New England pool season August and some of September. Put umbrella away in pool shed clean and dry. Took out July 2025 placed on pool deck for use. Two days later, attempted to raise umbrella, pole tilted and would not stay up straight. Only way to use the umbrella is in tilt position. Least breeze and over it goes. After looking at recent reviews I see that this is a common problem. I would advise anyone not to purchase a push button ABBA umbrella.
This seems like a top quality product which is well designed and it arrived quickly. Thank you.
Nothing was said about the size of the umbrella stand. Can’t buy it in stores. So I wasted money buying it. I give this company 0. For a star. I bought something I can’t use. The review are awful about their products
Very helpful. Had a hard time getting through on the phone but once I did things went well.
Although I still feel that Abba patio sells a good product for an affordable price - I do feel that they have cut back just a bit on quality - purchased a cantilever about 4 years ago and loved it - sadly storm ripped it and we bought a new one - just a bit of difference in sturdiness with handle, lift lever , overall sturdiness but I’m hopeful it’ll prove to still be durable
The product came on time. It was the true color and was easy to put together.
It was a very nice order process and the gentleman that helped me was really awesome.
The product was just as ordered! It also arrived very quickly—in fact 6 days ahead of schedule!
I love the umbrella, this is the third one i've purchased. I originally bought the base and use it again.For the second umbrella. However, for the third umbrella base does not fit, so i'm a little disappointed in that....
Impressed with the fast delivery and great product.
I called up this company because we already have an umbrella made by them and it's in its third year going into its fourth year and if the critter hadn't eaten part of our umbrella top and we would be going into and through our fourth year with his umbrella. This shows good design, construction and quality and it was only increased by the umbrella deal I was able to get through Abba by talking directly to them. Prices are fantastic for such a great product. Can't ask for more!
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