Made Simple
Customer Service was wonderful, and product availability made ordering so easy.
AED.com (www.aed.com) has a 3.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 72% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Customer Service was wonderful, and product availability made ordering so easy.
Ease to understand how to place an order.
I called in to confirm what I needed and Lafonda was very helpful and kind
Would have been a 5 but the website said free shipping over $199. My total was $248 and I still had to pay $8.95 shipping
I would love to be able to print off a receipt from the webpage when ordering.
Friendly service and my replacement parts came fast and packaged nicely.
Came on time and intact though the pediatric pad wasn’t enclosed in its on individual box like the adult pad before they packaged it in the general shipping box
My order was canceled without being contacted to offer a reason for the cancellation.
I received reminder emails before product expired. The items we need showed up ... just had to click a button to reorder. Simple! :)
Easy to Access
Rachel did a great job assessing what I needed to do for us to get the tax-exempt set on our account.
We purchased two online courses for adult/ped cpr; but when my staff tried to login to start, the order had been cancelled and is now on "back order"
Easy ordering, fast shipping, reasonable pricing.
I sent a tax exempt form, yet they still charged me tax.
Got the merchandise I ordered quickly and it fit perfectly. Now my AED is back in service.
105 reviews matching