ops manager
The AED pads were easy to order and arrived promptly.
About AED.com
Data updated- Website
- www.aed.com
- Category
- Health & Medical
- Location
- United States · Dublin
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/23)
Do you own AED.com? Claim this profile for free and start replying to reviews.
Is AED.com legit?
AED.com (www.aed.com) has a 3.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 72% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Very easy ordering process
The pads I needed were easy to find and…
The pads I needed were easy to find and easy to order.
Took 3-4 days after paying before I…
Took 3-4 days after paying before I received instructions on how to login for my online training. Most vendors have immediate access. Not this place.
Great customer service when I called…
Great customer service when I called with questions
Placed an order
Placed an order. Funds from my credit card were put on hold, then the hold was released. Absolutely no communication. There was no explanation for not honoring the order.
First off I could not get the order…
First off I could not get the order placed - credit card billing and shipping address issues. So, I used my personal credit card for a business order. Frustrating also, because I could not get this item shipped to the correct address...which is a PO Box. I called Customer Service and will need to call back in an hour for them to update that shipping address.
Used the website
Used the website; very quick and simple to locate what we needed and place the order. thanks
Compentent online access is always a…
Compentent online access is always a pleasure to use.
Very Good
Very Good! Excellent customer service when I called in after making an on-line order.
Shopping itself was fine.
Shopping itself was no issue. However, creating an account is a huge issue, as each scrambled text was unreadable and I didn’t get different options, like a confirmation email, or text. So I could not establish an account with them. It would be an additional benefit, if I could choose between USPS and other carriers, and therefore choose the least expensive, if I wanted to. Not everybody needs it the next day.
Customer service was amazing
Customer service was amazing, Jenny Vega answered my questions and clarified things well, and overall made the ordering process easy and quick. I appreciated her effort, and kind energy.
The ease of finding what I need and…
The ease of finding what I need and placing the order.
The fast delivery and easy lookup for…
The fast delivery and easy lookup for items needed.
Ordering was quick and easy....product…
Ordering was quick and easy....product was shipped on time and quickly
It was easy to order the needed…
It was easy to order the needed replacements and they came quickly. Communication with delivery times was clear and accurate. We will order from here the next time we need replacements!
We are tax exempt and we are charged…
We are tax exempt and we are charged taxes.
Never received a tracking number
Never received a tracking number, order was placed on 6/17 and it is now 7/07 with no sign of my order or update that it is delayed or has been shipped. More communication on shipping information would be great.
The email reminders of when products…
The email reminders of when products expire and the ease of ordering.