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Shopping & Fashion

Aelfric Eden

100 reviews

4.7100 reviews
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About Aelfric Eden

Data updated
Website
www.aelfriceden.com
Category
Shopping & Fashion
Location
United States · LA
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (6/6)
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Is Aelfric Eden legit?

Aelfric Eden (www.aelfriceden.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

B
Bella M · 1 review · Experienced 2026-07-16 ·

Very cute clothes and good customer…

Very cute clothes and good customer service I had to exchange sizes and they were very helpful. Some of the tops and hoodies are quite big though.

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for sharing your experience! We're delighted to hear that you love our clothing and that our customer service team was able to help make your size exchange easy and hassle-free. We also truly appreciate your feedback about the sizing of some of our tops and hoodies. Comments like yours are invaluable and help us continue improving our products and size guidance for future customers. Thank you again for your support, and we look forward to serving you again! Love, Aelfric Eden Team

K
Karl Andersson Berger · 2 reviews · Experienced 2026-07-15 ·

I accidentally placed an order with the…

I accidentally placed an order with the wrong size on a pair of trousers, luckily it was quickly changed thanks to Aelfric Eden's quick costumer service.

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your wonderful review! We're glad you reached out to us in time and that our team was able to quickly update the size of your order. Providing fast, helpful service and ensuring a smooth shopping experience is always our goal. We truly appreciate your support and hope you love your new trousers. We look forward to serving you again! Love, Aelfric Eden Team

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Uriah Enriquez · 1 review · Experienced 2026-07-15 ·

Good People

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your kind words! We're so happy to hear you had a positive experience with our team. Your support means a lot to us, and we'll continue doing our best to provide great products and excellent customer service. We truly appreciate you and look forward to serving you again! Love,

W
Withered Light · 1 review · Experienced 2026-07-14 ·

The response was very fast…

The response was very fast and straight to the point!

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your kind review! We're thrilled to hear that our team responded quickly and provided clear, straightforward assistance. Delivering fast and efficient support is always our goal, and we're glad we could help. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

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Laura Loverro · 1 review · Experienced 2026-07-13 ·

I made an error on my order and they…

I made an error on my order and they fixed it right away

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your kind review! We're delighted to hear that our team was able to quickly fix the issue with your order. Providing fast and reliable support is always our goal, and we're glad we could make the process easy for you. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

A
Awn Awn · 1 review · Experienced 2026-07-14 ·

Quick email response and help change my…

Quick email response and help change my address in no time!

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your kind review! We're delighted to hear that our team responded quickly and was able to update your shipping address in no time. Providing fast, efficient support is always our priority, and we're so glad we could help. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

R
Rumi Sakurai · 11 reviews · Experienced 2026-07-14 ·

First online clothes company that actually was good

First of all the clothes are of good quality fabric (in my case denim cotton)& the vest was doubled. The overal model (vest & pants) matches the photos, except for one little detail (white logo on the chest I hadn't noticed on the photos) The size is as the chart/explanation The shipping time was acceptable The packaging was good

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your thoughtful review! We're thrilled to hear that you were impressed with the quality of our clothing, that the fit matched our size guide, and that your order arrived with acceptable shipping time and secure packaging. It's also great to know that the vest and pants met your expectations overall. We appreciate your feedback regarding the logo detail on the vest. Comments like yours help us continue improving our product presentation so customers know exactly what to expect. Thank you again for your support. We hope to welcome you back for another great shopping experience soon! Love, Aelfric Eden Team

M
Mia V. Honey · 9 reviews · Experienced 2026-07-01 ·

Unique Brand

I love this brand and I have several items, the quality is just impeccable, the style is authentic and unique. I LOVE, this brand. Thank you for your creativity.

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your amazing review! We're truly honored to hear how much you love our brand and that you've built a collection of our pieces. Knowing that you appreciate the quality, unique style, and creativity behind our designs means the world to us. Your support inspires us to keep creating fresh and distinctive styles. We can't wait to share more with you in the future! Love, Aelfric Eden Team

C
Cynthia Chen · 1 review · Experienced 2026-07-15 ·

The customer service team helped me to…

The customer service team helped me to correct my shipping address. They did a great job to solve my problem. Thanks and I will recommend this brand to my friends.

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your wonderful review! We're delighted to hear that our customer service team was able to help correct your shipping address and resolve your issue quickly. Providing helpful and reliable support is always our priority. Your recommendation means the world to us, and we truly appreciate your support. We look forward to serving you and your friends again in the future! Love, Aelfric Eden Team

L
Lara · 1 review · Experienced 2026-05-31 ·

Terrible!

Terrible!! they didn't deliver to the correct address and didn't refund my money. I got the run around. I gave them multiple chances to address the issue, no action and continued run around. Disgusted and will never order again. UNTRUSTWORTHY

Reply from Aelfric Eden2026-07-23

Hi, Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how upsetting it must be when an order does not arrive as expected. This is not the experience we want for our customers, and we sincerely apologize for the frustration caused. We'd appreciate the opportunity to review your case once more. Please contact us at [email protected] with your order number and any relevant details so our team can investigate the delivery and see how we can best assist you. Your feedback is important to us, and we remain committed to improving both our service and our customers' experience. Love, Aelfric Eden Team

M
Małgorzata Dyrdzik · 1 review · Experienced 2026-07-12 ·

Fast and excellent communication with…

Fast and excellent communication with the team! I'm very glad that they heard me out for the quick size change. And I'm more than happy to leave 5 stars here. No ignorance and fast doing.

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your wonderful review and for the 5 stars! We're thrilled to hear that our team was able to assist you with your size change quickly and that you felt heard throughout the process. Providing fast, attentive, and reliable support is something we take great pride in. We truly appreciate your kind words and support. We hope you love your order and look forward to serving you again! Love, Aelfric Eden Team

k
kendrick elliott · 1 review · Experienced 2026-07-09 ·

Very clear and really easy to understand

I got the wrong size and it was very easy to get a new size and the person helping was friendly and very clear

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your kind review! We're delighted to hear that the size exchange process was easy and that our team provided friendly, clear, and easy-to-understand assistance. Making the process as simple and stress-free as possible is always our goal. We truly appreciate your support and hope you enjoy your new item. We look forward to serving you again! Love, Aelfric Eden Team

A
Ayano Smith · 1 review · Experienced 2026-05-29 ·

Amazing

Amazing I recommend this store and the clothes are really high quality

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your amazing review! We're delighted to hear that you're happy with the quality of our clothing and that you'd recommend our store to others. Your support and kind words truly mean the world to us. We appreciate you choosing Aelfric Eden and look forward to serving you again soon! Love, Aelfric Eden Team

M
Malita Rosa · 1 review · Experienced 2026-07-09 ·

I made a user error with my shipping…

I made a user error with my shipping address and Donna and Brian were able to help me fix it before anything got shipped out! Their customer service team is very helpful and was quick with getting back to me in terms of how they could service me!

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your wonderful review! We're delighted to hear that Donna and Brian were able to help correct your shipping address before your order was shipped. It's great to know our team provided quick responses and helpful support to ensure everything was taken care of smoothly. We truly appreciate your kind words and your support. We hope you enjoy your order and look forward to serving you again! Love, Aelfric Eden Team

R
Rhys Wever · 1 review · Experienced 2026-07-10 ·

answered and completed my request fast…

answered and completed my request fast as

Reply from Aelfric Eden2026-07-23

Thank you for your feedback. We appreciate YOU.

L
Lis Adame · 1 review · Experienced 2026-07-10 ·

Great experience

Great experience, by mistake I order a size XS instead of a L. I reached out to their services and they worked immediately sending me the size for me. Thank you Aelfriceden

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your wonderful review! We're so glad you reached out to us and that our team was able to quickly update your order to the correct size. Providing fast and reliable support is always our priority, and we're happy we could make the process easy for you. Thank you for choosing Aelfric Eden. We truly appreciate your support and look forward to serving you again! Love,

A
Amadeo Geordie · 1 review · Experienced 2026-07-10 ·

Really good customer service

Really good customer service from Aelfric Eden. The team was helpful, quick to respond, and made the whole process smooth. Very happy with the support!

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service team. Providing helpful, prompt, and seamless support is always our goal, and we're so glad we could make the process smooth for you. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

a
alstrbear · 1 review · Experienced 2026-07-08 ·

Accidentally got the wrong size pants

Accidentally got the wrong size pants, and the customer service was very quick to help fix the issue! Super excited to receive the product, and I really do appreciate the help. thank you!!!

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your kind review! We're delighted to hear that our team was able to quickly help correct the size of your order. Providing fast and reliable support is always our priority, and we're so glad we could assist you. We truly appreciate your patience and your excitement for your order! We hope you love your new pants, and we look forward to serving you again. Love,

E
Emma Z · 1 review · Experienced 2026-07-08 ·

Very supportive service team!

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for your kind review! We're thrilled to hear that you found our service team supportive. Providing friendly, reliable, and attentive assistance is always our goal, and we're so glad we could help. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

E
Elena · 1 review · Experienced 2026-07-09 ·

I had placed a pretty large order from…

I had placed a pretty large order from Alferic Eden as birthday gifts, and unfortunately one of the shirts ended up being out of stock. Even though that was disappointing, their customer service completely turned the experience around. They were incredibly kind, kept me updated throughout the process, and worked with me to find a replacement that I was happy with. They were very accommodating and even went the extra mile by letting me choose another shirt, despite my order already being over the original promotion limit. I really appreciated how understanding and generous they were. Great customer service like this is hard to find these days, and it definitely makes me want to order from Alferic Eden again. Thank you for making what could have been a frustrating situation such a positive experience!

Reply from Aelfric Eden2026-07-23

Hi, Thank you so much for taking the time to share your experience! While we're sorry that one of the shirts in your birthday order was out of stock, we're truly happy to hear that our customer service team was able to turn the situation into a positive one. It's wonderful to know that our team kept you informed, worked with you to find a replacement you loved, and went the extra mile to make sure you were happy with the outcome. Providing thoughtful, flexible, and personalized support is something we strive for every day. Your kind words mean so much to us, and we're honored that this experience has earned your trust for future orders. We hope the birthday gifts were a big hit, and we look forward to serving you again soon! Love, Aelfric Eden Team