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Hobbies & Crafts

Alibris

200 reviews

4.6200 reviews
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About Alibris

Data updated
Website
www.alibris.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
0% (0/11)
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Is Alibris legit?

Alibris (www.alibris.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

Poor customer service

Maybe this is a great place to buy books if everything goes right, but that wasn't my experience. I purchased a psychotherapy book and some random fiction novel was sent to me after fairly slow shipping. To my frustration, I was told I would have to PAY to send the incorrect book back and would get a measly $5 credit. The correct book would not be automatically shipped to me. I would have to reorder it AND pay to have it shipped to me again. WTH?? I paid $16 shipping to send it back and refused to pay for the book and shipping again. The least this company could do was ship the CORRECT book to me at no cost since it was a quality control issue on their part. I tried to support a non big box business when I could've ordered from Amazon for a couple dollars cheaper and 2 day shipping plus free returns. I probably wouldn't have needed a return because I would've also received the right book. Never again.

F
Fin · 1 review · Experienced 2026-07-23 ·

they cancelled my order and havent gotten money back

they cancelled my order instantly and havent gotten money back so probably a scam

One Happy Customer

My book shipped well, arrived in a reasonable amount of time and in pretty good condition (all but a bend in the cover due to wear), and has been happily devoured by my best friend, a hopeless bibliophile.

The book I ordered was shown as being…

The book I ordered was shown as being available in hardback, so I ordered it from Ria Christie on Alibris. I received a paperback, not a hardback. I contacted Alibris and they advised me how to contact the seller and to return the paperback. I returned the paperback at the cost of £2.40 postage. I then had to nudge Alibris/Ria Christie over the slow repayment and when I received it it was for £0.01 less than I had originally paid. I messaged Ria Christie who said I had to contact Alibris about this. One of the two said they were not allowed to reimburse more than had been paid originally but that Alibris would issue a credit for $5...I don't want to shop with Alibris any more and certainly not with Ria Christie, I just want the right money back and to be re-imbursed for the postage. After all it was their incompetence, not mine.

s
steve davis · 3 reviews · Experienced 2026-05-10 ·

fast

fast, efficient and good value

T
Tori · 2 reviews · Experienced 2026-06-01 ·

The book arrived on time and in good…

The book arrived on time and in good condition.

C
C. Moore · 1 review · Experienced 2026-05-21 ·

Albris had the books I needed at the…

Albris had the books I needed at the price I was looking for. Ordering was easy, the delivery was completed in the time I had been given.

O
Ohio Librarian · 9 reviews · Experienced 2026-07-04 ·

Relatively slow receipt

Relatively slow receipt, but otherwise fine!

H
Howard Pressman · 3 reviews · Experienced 2026-05-15 ·

came quickly

came quickly, and just as described

M
Marquita · 21 reviews · Experienced 2026-05-20 ·

Quick shipping

Quick shipping. Good service. Price just right.

G
GinnyM · 1 review · Experienced 2026-05-14 ·

Alibris delivered again!!

Alibris delivered again!!! I was able to find 2 books that I couldn't find in the Alameda County libraries and I really wanted to read. Price was great. Shipping quick. So I was able to read them BEFORE my 74th birthday.