necklace
good fast service
Reply from Angara Jewelry2026-04-15
Hi Tim, Thank you for your feedback. We’re glad to know our service met your expectations.
About Angara Jewelry
Data updated- Website
- www.angara.com
- Category
- Shopping & Fashion
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (16/16)
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Is Angara Jewelry legit?
Angara Jewelry (www.angara.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
The derive was exceptional and the…
The derive was exceptional and the worker “Deeksha” was very useful and helpful in helping me understand the quality of the product I was going to order for my wife, this helped me a lot in the WhatsApp chat and I’m sure the product is just as good with the hardwork put into it just like the workers manners and respectful nature
Reply from Angara Jewelry2026-04-13
Hi Logan, Your feedback means a lot to us It’s wonderful to know Deeksha could help you feel confident in your choice—she’s amazing at what she does. We hope the final piece brings a big smile to you and your wife.
Very fast and efficient in answering my…
Very fast and efficient in answering my questions. Found exactly what I was looking for and enquiring about.
Reply from Angara Jewelry2026-04-11
Hello Loza, We appreciate your feedback. It’s wonderful to know our team could assist you efficiently and help you find the perfect piece.
So far so good… the process was good
So far so good… the process was good, just waiting on product now.
Reply from Angara Jewelry2026-04-11
Hello Daniel, thank you for your review! We’re glad to hear the process has been smooth so far. We hope you love the jewelry once you receive it!
special and unique :)
Reply from Angara Jewelry2026-04-11
Hello Saleh, Thank you for choosing us, and we hope your jewelry keeps shining right along with you!
Chloe was extremely helpful and quick…
Chloe was extremely helpful and quick to answer all of my questions.
Reply from Angara Jewelry2026-04-05
Hello Stephanie, We appreciate your review. It’s great to know Chloe provided quick and helpful support. Your feedback means a lot to us.
Very positive experience with Angara
An amazing experience dealing with the wonderful team at Angara. Very professional and so helpful. My fiancé is over the moon and cannot stop looking at the ring.
Reply from Angara Jewelry2026-04-05
Thank you for sharing your experience, Richard. We’re delighted to hear that our team could make the process smooth and professional for you. It’s wonderful to know your fiancé loves the ring—moments like these mean a lot to us. We truly appreciate your trust in Angara.
10/10 couldn’t recommend Angara enough
I was sceptical of buying something so personal from a website, I was wrong to think that. The ring was easily as beautiful as the pictures on Angaras website and the Aquamarine is beautiful. The customer service was excellent throughout the process. I couldn’t recommend Angara enough 10/10
Reply from Angara Jewelry2026-03-30
Hi Rory, Thank you so much for your wonderful review! We’re so glad to hear that your experience exceeded your expectations, especially for something as personal as your ring. It means a lot to know you found it just as beautiful as shown, and that you loved the aquamarine. We’re also happy that our customer service could support you throughout the process. Your recommendation truly means a lot to us—thank you for trusting Angara!
Didn't even ship before expected delivery date
Didn't even ship the item before the expected delivery date. So not even close to here on time. Lots of reviews said the same thing - that they wouldn't deliver on time - and they didn't. Go figure. Should have trusted the reviews. No idea how they have a 4.7....
Reply from Angara Jewelry2026-03-29
Hi there, Thank you for your feedback, and we’re sorry for your experience. We’re unable to locate your order without the details, so please share your order number so we can look into this and provide an update. We understand your frustration, and this is not the experience we want you to have. Thank you for your patience—we’d really like to help and make this right.
It’s absolutely brilliant service with…
It’s absolutely brilliant service with the ability to order what and how I would like my lovely ring , I had been kept in touch from beginning until end of the service and still get regular emails , the gift was pretty cool too
Reply from Angara Jewelry2026-03-29
Hi Tina, Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a great experience designing your ring exactly the way you wanted. It means a lot to us that you felt supported and informed throughout the entire journey. We’re also glad you enjoyed the gift—it’s our little way of saying thank you We truly appreciate your kind words and look forward to serving you again!
Easy to use your website
Reply from Angara Jewelry2026-03-23
Hi Melody, Thank you so much! Glad you found our website easy to use 😊
They had exactly what I wanted at a…
They had exactly what I wanted at a fair price. My wife was very pleased with the earrings.
Reply from Angara Jewelry2026-03-21
Hi Robert, Thank you for your wonderful feedback! We’re so glad to hear you found exactly what you were looking for at a fair price—and even happier that your wife loved the earrings. That’s exactly the kind of moment we love being a part of :)
Beautiful garnet silver ring
Beautiful garnet silver ring. So easy to order and select my size. Prompt delivery in lovely packaging. Even got a free gift. Would recommend
Reply from Angara Jewelry2026-03-21
Hi Claire, Thank you for your lovely feedback! We’re so glad to hear you loved the garnet silver ring and had a smooth ordering experience. It’s great to know the delivery, packaging, and little surprise gift made it even more special. We appreciate your recommendation.
Won’t be buying from Angara again
My experience with Angara was extremely disappointing. I ordered a ring as a gift for my wife. The estimated delivery date was March 3, but it only arrived on March 9. When my wife opened the gift, the ring already had visible scratches and looked like it had been used. To make things worse, the gift box itself was defective. I contacted customer service and explained the situation and my frustration. I even asked them to investigate how this could happen and mentioned that some kind of compensation would be a fair gesture. Their response? They said the ring passed quality control and the scratches were probably caused during packaging. There was no apology, and the request for compensation was completely ignored. Their only solution was to exchange the ring, meaning my wife now has to wait another month because of their mistake. For comparison, I’ve purchased jewelry from Tiffany & Co. and Cartier, and I’ve never had to worry about damaged jewelry or broken packaging. I also had conversations with sales representative Rushi and later with senior manager Barbara — both made the situation even worse. Barbara placed a replacement order without my confirmation, claiming it was to speed things up. She promised a free chain as compensation, but said the new ring would not be returnable once received. We were also promised a discount, but I only received 270 CAD, even though the alternative ring we discussed was 680 CAD cheaper. I asked multiple times for clarification on this amount and was repeatedly ignored. Very poor quality control, lack of transparency, and disappointing customer service. I won’t be buying from Angara again.
Reply from Angara Jewelry2026-03-22
Hello Yurii, We responded quickly after you notified us of a problem with the ring. We were glad your wife liked the other item purchased with the ring. Your wife said the pendant and gemstones were lovely. In relation to the ring, we offered to remake the ring or, a different design, or issue a refund. I should add that we also increased the discount on your purchase. You decided that you wanted a ring with a different design. I placed the order for the new ring but you were not charged for it. Procedure required that we had to place a new order even for zero cents in order to begin production. We hoped you liked the new ring you selected and we were going to send an expensive chain as an apology gift. You decided you wanted a full refund. We sent you free return shipping labels to return everything. I emailed you multiple times daily stating that you would receive a 100% full refund in Canadian dollars after we received all the items in your order. You have every right to a refund. We have given you a 100% full refund. Best Regards, Barbara Stein, Senior Manager
Fast and easy checkout
Reply from Angara Jewelry2026-03-21
Hi Benjamin, Thank you for your feedback! We’re glad to hear you had a fast and easy checkout experience. We appreciate you choosing us!
This jewellery might look nice but what…
This jewellery might look nice but what puts me off buying a mans ring is the fact it looks tacky on the inside it should be solid especially for £971 .
Reply from Angara Jewelry2026-03-17
Hello Sean, Thank you for your feedback. We are sorry to hear about your experience. We have requested the order number and a few additional details. Please share them with us so we can look into it and do our best to assist you.
Easy to buy presents
Reply from Angara Jewelry2026-03-14
Hi Paul, Thank you for your review! We're glad you found it easy to buy presents with us.
Very good
Nice website easy ordering clear product transparancy
Reply from Angara Jewelry2026-03-12
Hi Josh, Thank you so much for the 5-star review! We're delighted to hear you enjoyed the website experience, found the ordering process easy, and appreciated the product transparency. We work hard to make shopping simple and clear for our customers, so your feedback truly means a lot. We hope to serve you again soon!
Want my money back!!!
To whom it may concern 1. I ordered this ring on October 10, 2025 2. Gave it to my wife for her birthday on December 20, 2025 3. Pearl fell off on January 6, 2026, requested new ring 4. Jan 22 you accepted the ring for repairs 5. Told me I would receive ring back in 7 days. It was coming back from China – not in seven days 6. Received ring approximately Feb 20th 7. Feb 28 the pearl fell off AGAIN This is a dud ring and a dud design. I am demanding a full refund to my account immediately after which I will send this ring wherever you want it sent but not until I receive my payment back in full. I expect an immediate reply before I call up social media about this ripoff ring and NO I do not want it repaired again. Hello Ted, Thank you for bringing this to our attention, and I’m truly sorry to hear about your experience. I understand your concern regarding the repeated issue with the ring. I have escalated the matter to my Senior Manager, Barbara, so that it can be reviewed with the priority it deserves. She will get back to you shortly to address this for you. We sincerely appreciate your patience while we look into this further. Regards, Deeksha Telang Manager | CUSTOMER EXPERIENCE Hello Ted, There is nothing wrong with your ring. We sell many of that ring with zero problems. You picked a softer metal and,that was your choice. Also, a large pearl ring is a more delicate selection . Your ring is past the return period which is posted on our website. However, as a one last time offer, we will make you a brand new silver ring with a new 10mm pearl. Mail your ring back to us. We recommend sending it with a tracking number and insurance to protect yourself. In the box put a LARGE note with your order number and your shipping address. We will pay to mail it back to your preferred shipping addres. Angara Inc. 580-1231 Pacific Blvd Vancouver, BC V6Z 0E2, Canada Best Regards, Barbara Stein, Senior Manager WHAT! Are you nuts? You admit this ring is a piece of shit and you want me to pay for a better ring. This is bullshit and you are making me pay for the shoddy ring you guys are selling for over $400! I want my money returned now and let me know what you want done with this piece of crap ring. What’s wrong with you? That is the most unintelligent reply I ever heard to a customer complaint to a a customer complaint and request put in concerning a guarantee. Put this up the management ranks Barb until someone will return my money and let me know what to do with this dud. Instead of getting my money back you want ME to get it fixed locally and pay for that or up grade to a better ring at a bigger cost after this ring should not be for sale in the first place except for a prize in a bubble gum machine. Please send this up to someone who can make a decision and I will open my case at the BBB. Hello Ted, I can understand why you are upset about the pearl ring. You purchased something lovely for someone you love. That was a big decision and purchase. We replaced the pearl once for free. I want to share a few facts about your ring that may be helpful. You purchased a lovely large 10mm pearl. That being said, if a pearl ring will be worn daily it should have a protective bezel or halo setting. A pearl is a delicate gemstone. Also, you purchased a silver ring. Silver looks good but it is a softer metal. That means that the prongs are softer and more likely to bend or move in daily wear. If the prongs move, the pearl can fall out. I recommend upgrading to 14K white gold. It will look the same and be strong. You are not obligated to have us fix your ring. However, we can provide a price to replace the pearl or alter the design if you would like. I want to help you come up with a solution. Please let me know if you would like us to provide the service or you wish to handle it locally. Best Regards, Barbara Stein, Senior Manager Barbara Stein Senior Manager | SALES & SERVICE
Reply from Angara Jewelry2026-03-12
Hello Ted, None of our handmade jewelry comes from China. A large protruding pearl set in a silver ring must be treated with TLC. Fine jewelry needs to be treated with love. We have given you exceptional customer service by replacing your pearl free of charge after the return period. You selected a softer metal and a large more delicate gemstone. We always hope our customers will research their potential selections prior to purchasing. Also, prior to making a purchase we are always glad to answer customers questions. Yesterday, we extended another courtesy and offered to remake the ring FREE of charge, one last time. Although you are long past the return period policy listed on the website, if you insist upon a refund you can send the ring back to us. In accordance with our posted policies there will be a 20% restocking fee. We have provided options. You are responsible to mail the ring back to us. However, as our last over the top courtesy we will email you a free return shipping label. Then you must decide if you want us to make you a new ring, or you want a partial refund with a 20% restocking fee. The policy for returns is posted on our website. Best Regards, Barbara Stein, Senior Manager
Very helpful with all questions…
Very helpful with all questions regarding their products. Comforting when deciding to make purchases.
Reply from Angara Jewelry2026-03-12
Hi Michael, Thank you for the wonderful 5-star review! We're so glad our team was able to answer your questions and help make your purchase decision more comfortable. Providing helpful and supportive guidance is very important to us. We truly appreciate your feedback and look forward to assisting you again in the future!