Easy to use website
Great buying experience.
Reply from Angara Jewelry2026-06-06
Hi Mark, thank you! So glad to hear it was a great experience. We look forward to your next visit!
About Angara Jewelry
Data updated- Website
- www.angara.com
- Category
- Shopping & Fashion
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (16/16)
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Is Angara Jewelry legit?
Angara Jewelry (www.angara.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Easy online ordering
Easy online ordering. Necklace purchased was exactly as shown. Beautiful piece. Only drawback was shipping time (from out of country)
Reply from Angara Jewelry2026-06-01
Hi Elaine, Thank you so much for your kind words! We are so happy to hear that your necklace was everything you hoped for and that the ordering experience was smooth and easy. Each piece we create is crafted with great care, so it means a lot to know it arrived just as beautiful as you expected. We hear you on the shipping time and we truly appreciate your patience. We always strive to get your piece to you as quickly as possible. We hope you enjoy wearing it and we look forward to creating something special for you again!
Everything was fine until I received…
Everything was fine until I received the ring. Wonderful customer service but . . . There are 3 pearls which have some metal support but are probably glued. This was mentioned in another review and had I read it I wouldn't have bought this ring. It seems that everything that's more than 10 years - in general) old is "vintage"- or pre-owned. It's very shiny and looks new I don't know whether this ring is or isn't. It could be from the 80's.
Reply from Angara Jewelry2026-06-01
Hi Carolyn, thank you for taking the time to share your feedback. We're pleased to hear you had a wonderful experience with our customer service, and we sincerely apologize that the ring did not meet your expectations. We want to assure you that every piece we create is made entirely from scratch upon order. Your ring was crafted by our master jeweler, with each stone individually handset by hand. From start to finish, every detail is made exclusively for you. It is a one of a kind piece made with great care and craftsmanship. Please share your order number (we have requested it on a separate email) so we can look into this for you. Give us a little time to review everything carefully. We stand fully behind the quality of our work and are committed to making sure you are completely satisfied with your piece. We look forward to hearing from you.
Love the box presentation of the ring
Love the box presentation of the ring, inside several boxes and finally the ring box with a LED light. Very impressive. It showed the emarald ring off quite well. My wife loved it.
Reply from Angara Jewelry2026-05-29
Thank you so much for your wonderful review, John! We're delighted to hear that the unboxing experience made such a great impression. We put a lot of thought into our packaging to make every reveal feel truly special. That LED-lit ring box is one of our favorite touches, and we're so glad it showcased your emerald ring beautifully! We hope you enjoy it for years to come.
Great experience and great quality ring…
Great experience and great quality ring its beautiful! Gemstone Quality: H, SI2 Metal Type: 14K Yellow Gold Total Carat Weight: 1/2 Carat
Reply from Angara Jewelry2026-05-29
Thank you so much, Rebecca! We're absolutely thrilled to hear you're loving your new ring it truly is a beautiful piece! Your 1/2 carat diamond in 14K Yellow Gold with H, SI2 gemstone quality is a wonderful choice, and we're so glad it met your expectations. We hope you enjoy wearing it for many years to come!
Engagement ring used differently
I had experience many years ago with the purchase from Angara USA of a ring for my wife to celebrate 50 years of marriage. So now at 60 years I used Angara in Australia. The ring featured 6 diamonds and a birthstone so it was easy for each diamond to be one decade and the birthstone made it personal. I have found Angara to be totally accurate in the catalogue words and illustrations. Delivery is sent with correct tracking and for me arrived 3 days prior to prediction. I have NO hesitation in recommending Angara as reliable, responsible and a pleasure to purchase from.
Reply from Angara Jewelry2026-05-29
Hi Murray, This genuinely made our day! 60 years of marriage is such a wonderful milestone, and what a beautiful way to celebrate it. The idea of each diamond representing a decade with a personal birthstone touch is just lovely. We're so glad we could be part of such a special moment, and that everything arrived ahead of time. Thank you for your trust in us, both in the US and now here in Australia. Congratulations to you and your wife!
Everything better than expected
Everything better than expected, and extremely fast delivery. Thank you!
Reply from Angara Jewelry2026-05-29
That's so great to hear, James! We're really glad everything arrived quickly and went beyond what you expected. Thank you for taking the time to share this, it truly means a lot to us!
Trish the manager was particularly…
Trish the manager was particularly helpful getting me engagement ring out on time. Customer service from start to finish brilliant. Leaving another 5* if arrives on time as sent out now!
Reply from Angara Jewelry2026-05-28
Hi Matt, Thank you so much for the kind words! Really glad Trish was able to help get your ring out on time we'll pass that on to her! Hope it arrives safely and she loves it. Wishing you both a very happy engagement! 💍
I've bought several rings from Angara…
I've bought several rings from Angara in the past three years. I very much appreciated the online shopping experienc where I could choose the quality of gemstone I wanted and the karat weight and color of the gold. This gave me so many more options, helped me stay in budget, and allowed me to see exactly what I was getting for my money. Angara lists and guarantees the options you've chosen with each piece. I've never dealt with customer service since every piece I have purchased has been exquisite.
Reply from Angara Jewelry2026-05-24
Hi Tony, Thank you so much for your wonderful review and for being a valued part of the Angara family over the past three years. We’re delighted to hear that you’ve enjoyed the flexibility of customizing your jewelry while finding the perfect balance of quality, style, and budget. It means a lot to know that every piece has met your expectations. Thank you again for your trust and continued support. We look forward to creating many more beautiful pieces for you in the future.
happy with purchase
Easy of purchase
Reply from Angara Jewelry2026-05-17
Hello Richard, Thank you for your review! We’re glad to hear your purchase experience was easy and smooth. Thank you for choosing Angara!
They offered a discount but wouldn’t…
They offered a discount but wouldn’t give it to me in the payment screen. I entered a chat and they continually asked me questions about the ring that is on their website, as if they had no clue what I was talking about. They told me they wouldn’t give me the discount until I placed the order. Who would place an order for a ring over $2000 without knowing the bottom line price? They treated me like I was stupid. I will never, ever, ever go on this website again and I recommend that you do not either. In my opinion, they are crooks and they may screw you at every turn.
Reply from Angara Jewelry2026-05-17
Hello Barbara, Thank you for sharing your feedback. We are sorry to hear that your experience with us left you feeling this way. We completely understand wanting to know the final price before placing an order for a purchase like this. We reviewed the interaction further and wanted to share that our promotional offers are usually applied either through a discount code or directly through the promotional email link. In order to share the final discounted price, our team may ask additional questions to confirm the exact jewelry specifications, as pricing can vary depending on the selected options. However, we also understand that the process should have felt much clearer and easier. Most importantly, we regret that your interaction with us did not leave you with the level of confidence and service we strive to provide at Angara. We would appreciate the opportunity to speak with you directly and help resolve this. We have requested your contact details through Trustpilot so one of our Customer Experience Managers can personally assist you, review the pricing clearly with you, and help with the process. You may also reach us directly at +1-844-527-4367 or [email protected] if you prefer. We appreciate you taking the time to share your experience and would value the opportunity to make this right.
Beautiful products, outstanding customer service
Angara sells lovely products, and even more notably, every time I have a question or need anything, their customer service is outstanding, in that their representatives are prompt, proactive, helpful, and thorough. This is why I keep coming back.
Reply from Angara Jewelry2026-05-15
Hi Susan, Thank you so much for this wonderful review! It truly made our day. Knowing that our team has made such a positive impression means everything to us, we work hard to make sure every interaction feels personal and helpful, not just transactional. Your loyalty means the world to us, and we can't wait to serve you again soon!
Customer Service to the Rescue
Product was as described. Wife was happy. I had a little bump in the road, nothing dramatic, but the customer service group responded promptly, kept on top of it, and everything was ship shape. Trish from their customer service gets a shout out from me.
Reply from Angara Jewelry2026-05-16
Thank you for your wonderful review, Matthew! We’re so happy to hear that the product met your expectations and that your wife loved it. We also appreciate your patience with the small issue along the way, and we’re glad our customer care team was able to assist and keep everything on track. We’ll be sure to share your feedback with Trish as well. Thank you again for choosing Angara!
Easy to use website and great selection.
Reply from Angara Jewelry2026-05-09
Thank you so much, Paul! We’re really glad you found the website easy to use and enjoyed the selection.
Don't trust this company, you'll regret it
Don't trust this site with your most important moments. They will disregard their own timelines and verbal guarantees and not even bother to let you know. They will change the timelines from what was promised and not send an update. I ordered a Mother's Day present that was within their own "countdown to Mother's Day" window and got confirmations - both online and verbally via my sales rep that it would be delivered on time. When I heard no updates on my order, Nathan nonchalantly tells me it'll be delivered 1-2 days late. No explanation given, no regard for the fallout. Had I not contacted them I wouldn't have even known or been updated. Barbara Stein is a wonderful person but apologies only go so far - ultimately I'm left out to dry with no time to find a solution. This business is not to be trusted with your most important moments. ***asking for more detail when I literally mentioned Barbara by name shows how unserious you are. Ask her.
Reply from Angara Jewelry2026-05-09
Hello Sean, We’re sorry to read about your experience. We already have the order details now and are looking into this thoroughly to understand better and address it.
nice people!
Reply from Angara Jewelry2026-05-09
Thank you, Maria
Nice website and affordable range
Nice website and affordable range. User experienced can get a little better.
Reply from Angara Jewelry2026-05-06
Hi there, Thank you so much for your kind words and for taking the time to leave us a review! We are glad you are enjoying our website and finding our range affordable. We truly appreciate your feedback on the user experience, we are always looking for ways to improve and make things even smoother for our customers. If you have any specific suggestions, we would love to hear them! We hope to see you again soon! 😊
Great and easy website to use.
Reply from Angara Jewelry2026-05-06
Hi Kayla, We appreciate your feedback—happy to know your experience was smooth and effortless.
Great service
What fantastic customer service. My ring arrived and was beautifully gift wrapped and also I received a lovely free gift. Due the the ring being too big I contacted Angara and received an email immediately where Trish was so helpful and offered to resize the ring. What a fantastic company. Will definately order from them again.
Reply from Angara Jewelry2026-04-23
Hi Heidi, Thank you so much for your wonderful review! We are so happy to hear that you loved the packaging and the free gift! Trish will be thrilled to know she made such a great impression. We always want to make sure every experience with us is smooth and enjoyable, and it means the world to us that you felt taken care of. We cannot wait to have you shop with us again!
Very happy with purchase
Very happy with purchase. Will be doing more shopping with the company
Reply from Angara Jewelry2026-04-19
Hi James, Thank you for the 5 stars! We’re so glad you’re happy with your purchase and look forward to serving you again.