Aosom USA (www.aosom.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
I’m happy overall with my purchase, though the lounge chairs have a 160lb weight limit, which won’t hold an average sized adult. Good thing I’m a small woman! Probably should have read the description before my purchase. The rocker is sturdy and cushions are very comfy.
Reply from Aosom USA2026-07-05
We're so happy you're enjoying your purchase overall! We appreciate you highlighting the weight limit on the lounge chairs; we'll certainly review our product descriptions to ensure clarity for all customers. We're glad the rocker and cushions are comfortable!
I was missing the hardware and they immediately mailed me the missing parts. The umbrella was super easy to assemble. Just a warning, the base provided does not hold up the umbrella when open. I bought umbrella weights on Amazon which solved the problem but cost me an additional expense I hadn’t planned on.
Reply from Aosom USA2026-06-28
We are glad we could promptly send the missing hardware. We appreciate your feedback regarding the umbrella base and the additional expense for weights. We will certainly consider this for future improvements.