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Home & Garden

Aosom USA

102 reviews

4.4102 reviews
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About Aosom USA

Data updated
Website
www.aosom.com
Category
Home & Garden
Location
United States · Wilsonville
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
75% (9/12)
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Is Aosom USA legit?

Aosom USA (www.aosom.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.

What people say

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Susan Adams · 1 review · Verified · Experienced 2026-07-14 ·

We thought the composter had a bigger…

We thought the composter had a bigger capacity. It is so much smaller than what we had.

Reply from Aosom USA2026-07-19

We appreciate your feedback regarding the composter's size. We do our best to put all dimensions in our listings. Please feel free to contact us directly if you need further assistance.

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LISA GAYNIER · 1 review · Verified · Experienced 2026-07-16 ·

Fountain came without screws

Fountain came without screws. Other than thst, no problems

Reply from Aosom USA2026-07-19

We apologize that your fountain arrived without the necessary screws. If you need any further assistance, feel free to give us a call directly.

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Steven Barsotti · 1 review · Verified · Experienced 2026-06-26 ·

Quality of product is below average

Quality of product is below average. Assembly took longer than expected.

Reply from Aosom USA2026-07-19

We appreciate you sharing your feedback. We are reviewing our product quality and assembly instructions to improve. Feel free to give us a call directly if you need further assistance. We're here to help.

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Tina Summers · 3 reviews · Verified · Experienced 2026-07-08 ·

Waiting on porch to get finished

Have not used yet. Box came in good shape; all the pieces are there. Building the porch to use it on, not done yet.

Reply from Aosom USA2026-07-19

We're so glad to hear everything arrived in good order! We hope you enjoy it once your porch is complete. Thank you for your positive feedback!

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Mark Mowrey · 2 reviews · Verified · Experienced 2026-07-14 ·

Easy to install and sturdy

Easy to install . It’s 30 and Strong and it has a nice clean. Look covers both of our cars, including my lifted truck.

Reply from Aosom USA2026-07-19

We're so glad to hear our product was easy to install and provides excellent coverage for your vehicles, including your lifted truck! We appreciate your positive feedback.

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Betty Autrey · 1 review · Verified · Experienced 2026-07-08 ·

The product was easy to return for a…

The product was easy to return for a refund

Reply from Aosom USA2026-07-19

We are glad to hear that the return process was straightforward for you. We aim to make all our procedures as easy as possible.

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BRIAN LAVOLPE · 3 reviews · Verified · Experienced 2026-07-07 ·

Was a successfully easy purchase…

Was a successfully easy purchase followed by delivery arriving sooner than expected...all I have to do is finish getting yard ready. You do have to assemble the bridge, in case thought it was pre-built.

Reply from Aosom USA2026-07-19

We're so happy to hear your purchase and delivery went smoothly and arrived ahead of schedule! We appreciate you noting the assembly requirement; that's helpful for future customers. We hope you enjoy your new bridge once your yard is ready!

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David Marjoram · 2 reviews · Verified · Experienced 2026-07-15 ·

Great product for the price

Great item for the price, was delivered promptly and installed the next day. This is the 2nd 10'x16' car canopy I have purchased. Both are covering classic sports cars.

Reply from Aosom USA2026-07-19

We are so pleased to hear that our 10'x16' car canopy is perfectly protecting your classic sports cars. We appreciate your continued support and positive feedback!

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Mozella Jones · 8 reviews · Verified · Experienced 2026-07-02 ·

Great customer service and they really…

Great customer service and they really care about pleasing there customers when you’re not happy.

Reply from Aosom USA2026-07-14

We are so glad to hear that our customer service team was able to provide you with a positive experience. We always aim to ensure our customers are happy.

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diane standish · 8 reviews · Verified · Experienced 2026-07-07 ·

Beautiful outdoor carpet

Really nice product at a great price, delivered quickly and fit very nice!!

Reply from Aosom USA2026-07-19

We're so pleased to hear that you found our product to be of great quality and value. It's wonderful that it arrived quickly and fit perfectly! Thank you for your positive feedback.

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Suzanna Schempp · 1 review · Verified · Experienced 2026-07-07 ·

Love it

Love it, pretty and good price

Reply from Aosom USA2026-07-19

We're so happy to hear that you love our product and found it to be both pretty and a great value. Thank you for your positive feedback!

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Jeff H · 1 review · Verified · Experienced 2026-07-05 ·

Excellent product 10x8 Floating Dock

Excellent product. Exactly as described. Shipping was only 2 days to Florida. Much faster than expected. Would highly recommend.

Reply from Aosom USA2026-07-13

We're so happy to hear you received your product quickly and that it met your expectations! We truly appreciate your kind words and recommendation.

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Sandra Rtchie · 3 reviews · Verified · Experienced 2026-07-10 ·

Good product at a good price.

Reply from Aosom USA2026-07-13

We're so happy to hear that you found our product to be both good quality and a great value. Thank you for your positive feedback!

M
Mariya Fair · 3 reviews · Verified · Experienced 2026-07-06 ·

Fast shipment

Fast shipment, good packaging

Reply from Aosom USA2026-07-13

We're so happy to hear that you appreciated our quick shipment and careful packaging. Thank you for your wonderful feedback!

J
Joel · 2 reviews · Verified · Experienced 2026-07-06 ·

Ordered a gazebo

Ordered a gazebo, got a gazebo - shipped fast with no drama.

Reply from Aosom USA2026-07-13

We're so glad to hear your gazebo arrived quickly and without any issues! We appreciate your positive feedback.

v
victor · 1 review · Verified · Experienced 2026-07-11 ·

Good quality.

Good quality. Timely delivery.

Reply from Aosom USA2026-07-13

We're so glad to hear you're happy with the quality and our timely delivery. Thank you for your positive feedback!

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karen hicks · 3 reviews · Verified · Experienced 2026-07-04 ·

The only problem I had with this…

The only problem I had with this company was FedEx, not leaving the packages at my house. I had to redirect and go sign and find a FedEx place to pick up at other than that. My experience with them was good.

Reply from Aosom USA2026-07-12

We appreciate you sharing your experience. We are truly sorry to hear about the delivery issues you faced with FedEx. We understand how frustrating it is when packages are not delivered as expected, and we regret any inconvenience this caused. We are glad to hear that, despite this, your overall experience with us was good. We value your feedback and will consider it as we continuously work to improve our services.

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Shopper · 1 review · Verified · Experienced 2026-07-10 ·

Great product

Great product, bought two one for our house and one for our son’s home. Easy to install, great colors and quality materials. Had a Sunsetter for 25 years and this is a comparable product.

Reply from Aosom USA2026-07-13

We're so happy to hear you're pleased with your purchase and found the installation easy! It's wonderful to know you appreciate the quality and colors, and that it compares favorably to your previous experience.

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Karen · 5 reviews · Verified · Experienced 2026-07-03 ·

Good quality for the price

Good quality for the price. Fast shipment.

Reply from Aosom USA2026-07-12

We're delighted to hear that you are satisfied with the quality and the speedy shipment of your order. Thank you for your wonderful feedback!

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Gregory Creech · 1 review · Verified · Experienced 2026-07-09 ·

Just got my glider chair put together

Just got my glider chair put together. Would have given you 5 stars but there weren’t enough washers included in the order. Fortunately I’m one of those guys who hordes all sorts of hardware stuff so it was no problem.

Reply from Aosom USA2026-07-12

We're glad to hear you were able to assemble your glider chair! We sincerely apologize for the missing washers and appreciate you bringing this to our attention. We are always working to improve our quality control.