Aosom USA (www.aosom.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
We thought the composter had a bigger capacity.
It is so much smaller than what we had.
Reply from Aosom USA2026-07-19
We appreciate your feedback regarding the composter's size. We do our best to put all dimensions in our listings. Please feel free to contact us directly if you need further assistance.
Quality of product is below average. Assembly took longer than expected.
Reply from Aosom USA2026-07-19
We appreciate you sharing your feedback. We are reviewing our product quality and assembly instructions to improve. Feel free to give us a call directly if you need further assistance. We're here to help.
Easy to install . It’s 30 and Strong and it has a nice clean. Look covers both of our cars, including my lifted truck.
Reply from Aosom USA2026-07-19
We're so glad to hear our product was easy to install and provides excellent coverage for your vehicles, including your lifted truck! We appreciate your positive feedback.
Was a successfully easy purchase followed by delivery arriving sooner than expected...all I have to do is finish getting yard ready. You do have to assemble the bridge, in case thought it was pre-built.
Reply from Aosom USA2026-07-19
We're so happy to hear your purchase and delivery went smoothly and arrived ahead of schedule! We appreciate you noting the assembly requirement; that's helpful for future customers. We hope you enjoy your new bridge once your yard is ready!
Great item for the price, was delivered promptly and installed the next day. This is the 2nd 10'x16' car canopy I have purchased. Both are covering classic sports cars.
Reply from Aosom USA2026-07-19
We are so pleased to hear that our 10'x16' car canopy is perfectly protecting your classic sports cars. We appreciate your continued support and positive feedback!
Great customer service and they really care about pleasing there customers when you’re not happy.
Reply from Aosom USA2026-07-14
We are so glad to hear that our customer service team was able to provide you with a positive experience. We always aim to ensure our customers are happy.
Really nice product at a great price, delivered quickly and fit very nice!!
Reply from Aosom USA2026-07-19
We're so pleased to hear that you found our product to be of great quality and value. It's wonderful that it arrived quickly and fit perfectly! Thank you for your positive feedback.
The only problem I had with this company was FedEx, not leaving the packages at my house. I had to redirect and go sign and find a FedEx place to pick up at other than that. My experience with them was good.
Reply from Aosom USA2026-07-12
We appreciate you sharing your experience. We are truly sorry to hear about the delivery issues you faced with FedEx. We understand how frustrating it is when packages are not delivered as expected, and we regret any inconvenience this caused. We are glad to hear that, despite this, your overall experience with us was good. We value your feedback and will consider it as we continuously work to improve our services.
Great product, bought two one for our house and one for our son’s home. Easy to install, great colors and quality materials. Had a Sunsetter for 25 years and this is a comparable product.
Reply from Aosom USA2026-07-13
We're so happy to hear you're pleased with your purchase and found the installation easy! It's wonderful to know you appreciate the quality and colors, and that it compares favorably to your previous experience.
Just got my glider chair put together. Would have given you 5 stars but there weren’t enough washers included in the order. Fortunately I’m one of those guys who hordes all sorts of hardware stuff so it was no problem.
Reply from Aosom USA2026-07-12
We're glad to hear you were able to assemble your glider chair! We sincerely apologize for the missing washers and appreciate you bringing this to our attention. We are always working to improve our quality control.