Aosom USA (www.aosom.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
No problems at all! Absolutely love the garden recycling device. Product is excellent so far and no delivery issues so 4.5 stars for now. Happy to rate 5stars next time. I'm sure I'll order again!
We're so glad to hear you love the garden recycling device and that it's been excellent so far! We appreciate your positive feedback and look forward to serving you again.
Thank you for taking the time to share your feedback. We're sorry to hear that you found the assembly instructions difficult to follow. We understand how frustrating that can be, and we'll share your comments with our team as we continue working to improve our instructions. If you still need any assistance with assembly, please don't hesitate to reach out to our customer support team, we're always happy to help.
Love the chairs but the assembly was not easy
We are so pleased you love the chairs! We understand that assembly can sometimes be challenging, and we appreciate your feedback on that experience.
Good product, competitive price, arrived on time.
We're delighted to hear that you found our product to be good, competitively priced, and that it arrived on time. Thank you for your positive feedback!
Fast, and FREE shipping! Great price and very comfortable. Wish it had firmer support at front of seat cushion, as straps give too much and front sinks. Rebounds quickly.
We're so glad you appreciate the fast, free shipping and comfort! We understand your desire for firmer front support and will consider this feedback.
Good deal. Works
Thank you for the 5-stars!
Received in a timely manner when shipped. Great price for the Mercedes remote control car and my Grandson loves it. Thank you!
We're so glad to hear that your order arrived in a timely manner and that you found the price great! It makes us incredibly happy to know your grandson loves the Mercedes remote control car. Thank you for sharing your positive experience!
Great time on delivery and beat all other prices for same products
We're thrilled to hear that you had a great experience with our delivery and found our prices to be competitive. Thank you for your wonderful feedback!
Package came complete with all necessary parts. Assembly was not too difficult.
We're so glad to hear that your package arrived with all parts and assembly was manageable! Thank you for your positive feedback.
Item arrived on time. All pieces in box numbered properly. Took my hubby a few hours to assemble...23 steps! But he didn't rush and was careful. The storage unit we purchased is excellent.
We're so glad to hear that your item arrived promptly and that the assembly process, while detailed, resulted in an excellent storage unit for you. We appreciate you sharing your positive experience!
Easy to order,quick delivery and pretty easy to assemble.
We're so pleased to hear that your ordering process was easy, delivery was quick, and assembly was straightforward. Thank you for your positive feedback!
Quick shipping. Great price. Good quality
We are delighted to hear you are pleased with the quick shipping, pricing, and quality. We appreciate your positive feedback!
Pergola arrived quickly and no issues with set up. Price was affordable on Aosom, pergola sold elsewhere much more expensive. Would definitely use Aosom again.
We're so pleased to hear that your pergola arrived quickly and that the setup was easy for you! It's wonderful to know you found our pricing affordable compared to other retailers. We truly appreciate your positive feedback and look forward to serving you again.
Toy was easy to assemble and our daycare kids love riding it
We're so happy to hear that the toy was easy to assemble and that the kids at your daycare love riding it! Thank you for sharing your positive experience.
The product is just as advertised. It works smoothly and provides the shade I needed.
We are very sorry to hear that a crucial part was missing from your order. We understand your frustration and want to ensure you receive the complete item. One of our representatives are reaching out to you to further assist you with this important matter.
I question the quality and the table top was in the picture but was not included in the package. Misrepresented..
We are concerned to hear about the missing tabletop and the quality issues. One of our representatives are reaching out to you to further assist you with this matter. We look forward to helping you.
Thank you for the 5 stars!
Good communication and earlier than expected delivery.
We're delighted to hear that you experienced good communication and received your delivery earlier than expected. Thank you for your wonderful feedback!
Easy transaction, fast shipping
We're so pleased to hear that your transaction was easy and that you were happy with our fast shipping! We truly appreciate your positive feedback.
Delivery was made ahead of schedule. Canopy is great except for a few minor design flaws. Canopy was 1 to 2 inches short and it wouldn't reach the top corners. Had to use zip ties to tie down. Also, canopy needs a few more grommets for drainage near the top.
We appreciate you sharing your feedback regarding the canopy's fit and the need for additional drainage grommets. We will certainly take your suggestions into consideration for future design enhancements. Please be sure that the SKU ordered is also the right fit for your item. We're here to help if you need further assitance!
102 reviews matching