Easy online ordering.
Easy online ordering. Fast delivery@@@
About AppliancePartsPros.com
Data updated- Website
- www.appliancepartspros.com
- Category
- Home & Garden
- Location
- United States · Cleveland
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 81% (13/16)
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Is AppliancePartsPros.com legit?
AppliancePartsPros.com (www.appliancepartspros.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 81% of negative reviews. Last updated 2026-08-10.
What people say
Very Pleased
Customer Service Tech was both very knowledgeable and helpful. Found the exact part I needed to control my double oven and the shipping appears to be prompt and reasonable. Very pleased with all aspects of the process.
Reply from AppliancePartsPros.com2026-08-05
Thank you for your thoughtful feedback! We’re delighted that our knowledgeable customer service technician helped you find the exact control part for your double oven and that you were pleased with the shipping options. We truly appreciate your trust and thank you for making us your source for appliance parts.
The MAX Parts assistant helped me…
The MAX Parts assistant helped me narrow down the cause for my refrigerator repair and provided sound advice and part reference. I’m awaiting the part but couldn’t be happier with the communication given on a weekend afternoon.
Reply from AppliancePartsPros.com2026-08-03
Thank you for sharing your experience! We’re delighted that the MAX Parts Assistant helped identify the likely cause of your refrigerator issue and guided you to the correct part, especially over the weekend. We hope the repair goes smoothly once your part arrives, and we appreciate you choosing AppliancePartsPros.com.
IT WAS ESAY TO FIND THE PARTS
IT WAS ESAY TO FIND THE PARTS AND CHECK OUT.
Reply from AppliancePartsPros.com2026-08-05
Thank you for sharing your feedback! We’re glad you found the parts you needed easily and enjoyed a smooth checkout experience. We appreciate your business and thank you for choosing us for your parts needs.
Available, Reasonable, and done right
Not only does Appliance Parts Pros have the parts at reasonable prices but they show EXACTLY how to remove and replace in very detailed videos. And very important, how to do it safely!!!!!
Reply from AppliancePartsPros.com2026-08-03
Thank you for sharing your experience! We’re glad you found the parts you needed at reasonable prices and that our detailed repair videos helped you complete the job correctly and safely. We appreciate you choosing AppliancePartsPros.com for your repair needs.
Ordering the part was so easy
Ordering the part was so easy, and everything was well explained like delivery time, costs, etc. Thank you!
Reply from AppliancePartsPros.com2026-08-03
Thank you for your feedback! We’re glad ordering was easy and that the delivery details and costs were clearly explained. We appreciate you choosing AppliancePartsPros.com and look forward to helping with any future repairs.
part fit verification is the bomb
I've ordered a few appliance parts and not only are the items easy to find (online manual), they have a "part fit" verification! and the prices are better than most.
Reply from AppliancePartsPros.com2026-08-03
Thank you for your continued support! We’re glad our online resources and compatibility tool make it easy to find the correct parts at a competitive price. We appreciate you choosing AppliancePartsPros.com for your appliance repairs.
Hassle free returns are not hassle free
The part this company recommended and sent me was not the right part to fix my oven. I returned the part using instructions and documents provided by Appliance Parts Pros. UPS notified me when the return was received. The company has failed to issue my refund. Hassle free returns appears to be a marketing ploy as opposed to an honest business practice.
Reply from AppliancePartsPros.com2026-08-03
We sincerely apologize for the frustration and delay you experienced with your return. Once a returned part is delivered, our inspection and refund process typically takes approximately 15–20 business days to complete. We reviewed your return and confirmed that the refund was processed earlier this morning. Thank you for your patience, and we regret that the process did not feel as hassle-free as expected.
My dryer has been a PITA for the last…
My dryer has been a PITA for the last month or so and I've been both having appliance techs come by to try and fix it (to no avail) and now, taking over myself to see what I can do. Not only is APP full of useful knowledge and easy-to-find parts, and not only does it have video guides for all sorts of DIY replacements, they've also got fantastic customer service, well above and beyond. My dryer likely fried a part I had already bought from them a week or two ago (culprit seems to be a bad wire, we'll find out when the new one comes). So I ordered it again from APP, same part as before. And within about 10 minutes they called me and asked if that was on purpose, because it was a duplicate part order to something I'd bought before and wasn't a common purchase twice in a few weeks. Just great stuff.
Reply from AppliancePartsPros.com2026-08-03
Thank you for sharing your experience! We’re glad our troubleshooting information, repair videos, and easy-to-find parts have helped you take on this frustrating dryer repair. It’s also wonderful to hear that our team proactively confirmed your duplicate order to ensure it was intentional. We truly appreciate you choosing AppliancePartsPros.com and hope the new part gets your dryer running properly again.
Easy to find this part
Reply from AppliancePartsPros.com2026-08-03
Thank you for your feedback! We’re glad the part was easy to find and that our website made your search simple. We appreciate you choosing AppliancePartsPros.com for your repair needs.
Fantastic website
Fantastic website, built with the heart of a teacher. Super accessible to normal folks. Total win.
Reply from AppliancePartsPros.com2026-07-30
We love hearing that our website makes appliance repair approachable and accessible for everyone. Our goal is to provide the parts, guidance, and confidence needed to complete repairs successfully. Thank you for choosing AppliancePartsPros.com—we truly appreciate your support!
i look ever were for this ice maker…
i look ever were for this ice maker door and found it on appliancepartspros
Reply from AppliancePartsPros.com2026-07-28
We’re glad you found the ice maker door you needed after searching everywhere. Having hard-to-find appliance parts available is an important part of helping customers complete their repairs. Thank you for choosing AppliancePartsPros.com!
I love how their website is set up
I love how their website is set up! Finally a company that has excellent instructions to go with the part that you were buying. And I have such a great troubleshooting tool on their website? I am sold!
Reply from AppliancePartsPros.com2026-07-28
We’re thrilled that our website, troubleshooting resources, and installation instructions made such a positive impression. We strive to give customers the information and confidence they need to complete their repairs successfully. Thank you for choosing AppliancePartsPros.com for your appliance repair needs!
Absolutely love using these guys
Absolutely love using these guys! They make it easy to diagnose, find the part, and receive the part quickly! I own over 50 rental units and they are the first place I turn to when there is a problem.
Reply from AppliancePartsPros.com2026-07-28
Thank you for making us your first choice for appliance repairs across your rental properties! We’re thrilled that our diagnostic resources, parts selection, and fast delivery continue to make repairs easier. We truly appreciate your loyalty and thank you for choosing AppliancePartsPros.com.
AppliancePartsPros site is super user friendly
Love the appliance compatibility link that ensures you get the right part.
Reply from AppliancePartsPros.com2026-07-28
We’re glad you found our website easy to use and the appliance compatibility tool helpful in confirming the correct part. We aim to make every repair and ordering experience as simple and dependable as possible. Thank you for trusting AppliancePartsPros.com with your appliance repair needs!
Always a great experience ordering from…
Always a great experience ordering from AppliancePartsPro. Great customer service.
Reply from AppliancePartsPros.com2026-07-29
We’re delighted to hear that you consistently have a great ordering experience and receive excellent customer service. Your continued trust means a great deal to our team. Thank you for choosing AppliancePartsPros.com for your appliance parts needs!
Although I did order a Range Top Burner…
Although I did order a Range Top Burner from them, their price $15.95 plus $1.00 Tax and $12.95 shipping and handling for a total of $29.90, within minutes after I found the same burner receptacle kit on Amazon with all four (4) receptacles for $12.44 delivered including Tax. The Company would honor the return however I would have to pay the return shipping cost $8.75 added to the ordinal shipping $12.95 for total cost of $21.70 in shipping. Keeping in mind that was for a one (1) receptacle not all four (4). Lesson learned the price of one receptacle 16.95 with tax plus shipping $12.95 total $29.90 or $12.44 for all four receptacles and free shipping. Responses to Seller The Seller contents their product is superior however this is a simple wire connection to the burner with shrink tubes. The aftermarket product is equal to if not better than the OEM. Wire Gauge and connector material quality equal, copper electrical connectors, and stainless holders to burner equal. I say that having both products in front of as I type this review. Aftermarket products are often better than OEM and understand this stove is 37 hears old and the seller more than likely bought the OEM stock at a greatly reduced price.
Reply from AppliancePartsPros.com2026-07-28
We understand how frustrating it can be to find a lower price elsewhere shortly after placing your order. Our parts are genuine OEM parts sourced directly from the manufacturer and include a one-year warranty and a 365-day return policy, which other retailers may not provide. We also offer flat-rate shipping regardless of the order’s size or number of parts to provide quick, reliable delivery for appliance repairs. Thank you for ordering with us, and we hope to continue serving your appliance parts needs in the future.
Fast and efficient
Appliance Parts Pros consistently makes finding the right part quickly and effectively extremely easy. I manage a lot of doors and it's made easier by the efficient search tools.
Reply from AppliancePartsPros.com2026-07-29
We’re glad our search tools make it quick and easy to find the right parts for the properties you manage. It’s wonderful to know you can consistently rely on us for an efficient experience. Thank you for continuing to choose AppliancePartsPros.com for your appliance repair needs!
Ordered parts from their website based…
Ordered parts from their website based on the model number of the refrigerator that i was working on. They sent the parts missing a wiring harness. Appliance Parts Pros wete not reachable on a Saturday so i had to obtain yhe parts from another company. Reached out to Appliance Parts Pros during a week day and they said that i jad ordered the wrong parts. But i ordered the parts from their site based upon the make and model of the refrigerator. Do instead of granting me a full refund they gave me a fraction of what the parts cost. And made me pay return shipping. I will never use this company again. The return items were sent out on July 15th 2026. The whole "experience" took place over the span of a week or two. Never never again will i use this company.
Reply from AppliancePartsPros.com2026-07-28
We sincerely apologize for the frustration and inconvenience you experienced with the missing wiring harness, difficulty reaching us, and the return process. We understand how disappointing it was to rely on the model-based listing and then receive parts that did not complete your repair. We will review the parts listing for accuracy and reach out to you directly to help rectify the situation. Thank you for bringing this to our attention and allowing us the opportunity to address your concerns.
I called appliance parts pro and the…
I called appliance parts pro and the employee assisted me with what I needed. It was delivered in a timely manner. Employee was very helpful and very pleasant.
Reply from AppliancePartsPros.com2026-07-29
We’re pleased to hear our representative was pleasant and helpful in finding what you needed. It’s also great to know your order arrived promptly. Thank you for trusting AppliancePartsPros.com with your appliance parts needs!