AppliancePartsPros.com (www.appliancepartspros.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 81% of negative reviews. Last updated 2026-08-10.
Quick and easy to place an order. I have not received the order yet but once I do I will follow up with this review;
We’re glad placing your order was quick and easy. We hope your parts arrive promptly and meet your expectations, and we look forward to your updated review. Thank you for choosing AppliancePartsPros.com!
I LOVE THE PARTS DIAGRAM AND THE EASE OF ORDERING THE PART I NEED. I LIKE USING PAYPAL TOO.
We’re thrilled that our parts diagrams made it easy to identify and order exactly what you needed. It’s also great to hear that the PayPal payment option made checkout more convenient. Thank you for choosing AppliancePartsPros.com for your appliance repair needs!
Great selection of parts. Faster delivery than anyone else. OEM parts too.
We’re happy you found the selection of OEM parts you needed and received your order quickly. Providing dependable parts with fast delivery is always our goal. Thank you for choosing AppliancePartsPros.com for your repair!
The lid lock broke on my washer. On Thursday I looked up the AppliancePartsPros website and searched the listings for the replacement part. I found it and placed an order. The order came yesterday and I took the washing machine apart, only to find they sent me the wrong part. I called this morning and only managed to chat. I filled out the "Incorrect Part Received " form. I took pictures like they asked me to on the form, and e-mailed them to the company. The chat operator said they would send out a new, correct part on Monday, coming. A half hour later I get an e-mail saying I had to purchase the replacement part in a new order, and would need to return the incorrect part for them to inspect, and then they might offer a refund. ONE: I did not order an incorrect part. I ordered what their website said was the correct part. TWO: I paid for the Incorrect part, plus shipping. THREE: Now I need to pay for shipping back the Incorrect Part, plus pay for shipping a replacement part. The term for this policy is GOUGING. This is highly unfair and questionable, besides. Who is making money here by sending incorrect parts? Two Stars is generous.
Their customer support is always helpful and timely in answering the phone when I have a question before ordering a part to make sure it is the right one. They have fast shipping and a great return policy!
We’re glad our customer support team has been consistently helpful and timely in answering your questions. It’s wonderful to know you also appreciate our fast shipping and return policy. Thank you for continuing to choose AppliancePartsPros.com for your appliance repair needs!
Finally found a company who stocks parts for my side by side refrigerator and freezer. Very quick to fill and deliver order. Was getting very frustrated trying to find a company who offers parts. Already have placed a second order for additional parts.
We’re delighted that you found the refrigerator and freezer parts you needed after such a frustrating search. It’s wonderful to hear your order was filled and delivered quickly, and we truly appreciate your repeat business. Thank you for choosing AppliancePartsPros.com for your appliance parts needs.
This site was so easy to use and find answers to questions. Price is reasonable and explanations accurate.
We’re pleased to hear our website made it easy to find the answers and information you needed. It’s also great to know you found our pricing reasonable and product explanations accurate. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Site is easy to navigate and the product photos help to ensure one is ordering the correct part. Likewise, ordering and paying went very smoothly. In this case, I used PayPal mostly because I haven't used Appliance Parts Pros all that often. The last and most important step, that is, "delivery" has yet to take place. If it is timely and accurate, they will receive that 5th star.
We’re glad our easy-to-navigate website and detailed product photos helped you order with confidence, and that checkout through PayPal went smoothly. We understand that timely, accurate delivery is an important part of earning that final star. Thank you for choosing AppliancePartsPros.com, and we hope your order arrives promptly and exactly as expected.
I always use these guys for appliance parts. It is easy to find the part that I need. Easy checkout.
We’re honored to be your go-to source for appliance parts! It’s great to hear that finding the right part and completing your purchase are always easy. Thank you for continuing to choose AppliancePartsPros.com for your repair needs.
The website is easy to use, and the company ships out orders in a timely manner.
We’re glad our website makes ordering easy and that your parts ship promptly. Providing a smooth and dependable experience is always our goal. Thank you for trusting AppliancePartsPros.com with your appliance repair needs.
I ordered refrigerator, dishwasher and washer parts before I retired. I always orderd from Appliance Parts Pro. Of course I only fixed things when I had time because I had a full time and 2 part time jobs. Now that I am officially retired I decided to open an account. I'm going to be doing more appliance repairs for my kids and my home now that I have more time on my hands. I have always had great experience with orders from Appliance Parts Pros. Thanks guys !
Congratulations on your retirement! We’re honored to have been your trusted source for refrigerator, dishwasher, and washer parts over the years. We’re delighted you’ve consistently had great experiences and look forward to helping with many more repairs for you and your family. Thank you for continuing to choose AppliancePartsPros.com!
Website was clunky…had to enter my info twice when I needed to edit the cart. How the cart got to 2 parts when all I need is one part is beyond me. Quite frustrating.
We’re sorry the checkout process was frustrating and required you to enter your information twice. We also apologize that the cart unexpectedly showed two parts, and we appreciate you bringing these website issues to our attention. Your feedback will be shared with our team as we work to improve the shopping experience. Thank you for choosing AppliancePartsPros.com.
We’re glad our website made it easy to find exactly what you needed! Thank you for choosing AppliancePartsPros.com, and we look forward to helping with your future appliance repairs.
Website was easy to use. Price was good.
We’re glad our website made it easy to find what you needed and that you were pleased with the price. We work hard to provide a convenient shopping experience and competitive value. Thank you for choosing AppliancePartsPros.com!
Parts were very easy to find and order. Site is well organized! Delivery is quick maximizing customer service!
We’re glad our organized website made it easy to find and order the dishwasher parts you needed. Quick delivery is especially important when an appliance needs repair, so we’re pleased everything went smoothly. Thank you for choosing AppliancePartsPros.com for your repair needs!
Found parts for my fridge that even Sears didnt have anymore. Very easy to find what i needed.
We’re glad we had the refrigerator parts you needed when Sears no longer carried them. It’s great to hear our website made finding the right items easy. Thank you for trusting AppliancePartsPros.com with your repair!
I love the fact that I can put in the part number and see the full diagram of my appliance and make absolutly sure that I am in fact getting the right part. Easy to navigate the website. I will be returning in the future when I need parts again.
Thank you for your wonderful feedback! We’re glad our appliance diagrams and part-number search made it easy to verify the correct part and navigate our website. We look forward to helping with your future repairs. Thank you for choosing AppliancePartsPros.com!
Great on line web page to find my part but outer web pages couldn't find
Thank you for your feedback! We’re glad our website made it easy to find the part you needed when other sites could not. We appreciate you choosing AppliancePartsPros.com and look forward to helping with your future repairs!
Site was very easy to use with no problems I put in model # it had completely pictures with break down of parts
Thank you for your feedback! We’re glad entering your model number made it easy to view detailed pictures and a complete breakdown of the parts. We appreciate you choosing AppliancePartsPros.com and hope to assist with your next repair!
Easy to navigate and use site. Has the part instock.
Thank you for your feedback! We’re glad our website was easy to navigate and that we had the part you needed in stock. We appreciate you choosing AppliancePartsPros.com for your repair needs!
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