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AppliancePartsPros.com

102 reviews

4.3102 reviews
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About AppliancePartsPros.com

Data updated
Website
www.appliancepartspros.com
Category
Home & Garden
Location
United States · Cleveland
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
81% (13/16)
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Is AppliancePartsPros.com legit?

AppliancePartsPros.com (www.appliancepartspros.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 81% of negative reviews. Last updated 2026-08-10.

What people say

T
TxAn · 1 review · Experienced 2026-06-29 ·

Whirpool Dishwaser parts

complete parts listed for my dishwasher, easy to review pictures of parts. website was super easy, had to redo my password that was fast and easy as well. I have used them before and been quite pleased

Reply from AppliancePartsPros.com2026-07-29

We’re glad our complete parts listings and detailed photos made it easy to find what you needed for your Whirlpool dishwasher. It’s also great to hear that resetting your password was quick and simple. We appreciate your continued trust and thank you for choosing AppliancePartsPros.com again!

M
Michael · 5 reviews · Experienced 2026-06-29 ·

This was a quick and easy way to find…

This was a quick and easy way to find my part for my dryer- I'm old and semi web savy- I did pretty good! Thanks!!

Reply from AppliancePartsPros.com2026-07-29

We’re delighted to hear you found the dryer part you needed quickly and easily! We work hard to make our website simple to navigate for everyone, and it sounds like you did a great job. Thank you for choosing AppliancePartsPros.com!

J
John · 1 review · Experienced 2026-06-28 ·

After dealing with Selectparts.com's…

After dealing with Selectparts.com's check out telling me my zip code doesn't work, and only after 20 mins of trying new cards and yelling at my computer because it doesn't tell you what the problem is. I'm happy to spend the extra $10 for the same part with you.

Reply from AppliancePartsPros.com2026-07-29

We’re glad our checkout process made ordering the part quick and hassle-free after such a frustrating experience elsewhere. We appreciate the opportunity to earn your business and hope the part is exactly what you need. Thank you for choosing AppliancePartsPros.com!

D
Don CUMMINGS · 3 reviews · Experienced 2026-06-28 ·

Exact order item found with model…

Exact order item found with model number quick processing and payment.

Reply from AppliancePartsPros.com2026-07-29

We’re glad your model number helped you quickly find the exact item and that checkout was simple and efficient. We appreciate your feedback and thank you for choosing AppliancePartsPros.com for your appliance repair needs!

S
Scott Bass · 1 review · Experienced 2026-06-27 ·

The company has had all the parts I…

The company has had all the parts I have needed. Parts arrival has been very good. The diy videos have been extremely helpful!

Reply from AppliancePartsPros.com2026-07-29

Thank you for sharing your experience! We’re pleased that you’ve consistently found the parts you needed, received them promptly, and benefited from our DIY repair videos. We appreciate you choosing AppliancePartsPros.com for your appliance repairs!

C
Chris Frey · 1 review · Experienced 2026-06-27 ·

Easy

Very helpful site. Some conflicting info in description of dryer latch kit. Said it for a washer when it clearly is for a dryer. Liked the model number reference feature.

Reply from AppliancePartsPros.com2026-07-29

Thank you for sharing your feedback. We’re glad you found the model number reference feature helpful, and we apologize for the conflicting information in the dryer latch kit description. We appreciate you bringing this to our attention so we can review the listing for accuracy. Thank you for choosing AppliancePartsPros.com!

A
Allen Rutherford · 2 reviews · Experienced 2026-06-26 ·

Awesome videos to help

Reply from AppliancePartsPros.com2026-07-29

Thank you for the great feedback! We’re glad our repair videos have been helpful in guiding you through your appliance repairs. We appreciate you choosing AppliancePartsPros.com!

J
James · 2 reviews · Experienced 2026-06-25 ·

They had the part that I need.

Reply from AppliancePartsPros.com2026-07-29

We’re glad we had the part you needed and could help with your repair. Thank you for choosing AppliancePartsPros.com!

R
Robin Lanning · 1 review · Experienced 2026-06-26 ·

I have used Appliance Pros over several years

I have used Appliance Pros on several occasions over the years. My sons use the parts from them too now that they have their own appliances. I have always had great service, Parts came pretty quickly just using the regular shipping. Their repair videos are great! The website is easy to use helping me find my problem and part needed.

Reply from AppliancePartsPros.com2026-07-29

Thank you for trusting AppliancePartsPros.com with your appliance repairs over the years and recommending us to your sons. We’re delighted that our regular shipping, helpful repair videos, and easy-to-use website have consistently provided a great experience. We truly appreciate your family choosing us for your appliance parts needs!

C
Customer · 1 review · Experienced 2026-06-26 ·

The entire purchase process was quick…

The entire purchase process was quick and easy. I was able to find the exact part I needed without any hassle. The online chat feature was especially helpful Overall, a very smooth and efficient experience.

Reply from AppliancePartsPros.com2026-07-29

We’re delighted that finding the exact part and completing your purchase was quick and hassle-free. It’s also great to hear that our online chat provided the assistance you needed. Thank you for choosing AppliancePartsPros.com for your repair!

D
DEBORAH MAYES · 2 reviews · Experienced 2026-06-24 ·

You had the part I needed (lint filter)…

You had the part I needed (lint filter) & it was semi easy to find. The part cost I thought was high but sears was higher before shipping &tax.

Reply from AppliancePartsPros.com2026-07-29

We’re glad you found the lint filter you needed and that the search process was fairly easy. We understand your concern about the price and appreciate you choosing us after comparing your options. Thank you for trusting AppliancePartsPros.com with your repair needs.

D
David Daniel · 2 reviews · Experienced 2026-06-24 ·

Good Service !!

Easy to look up!

Reply from AppliancePartsPros.com2026-07-29

We’re glad our website made finding the right part easy. Thank you for choosing AppliancePartsPros.com for your appliance repair needs!

D
Donny R · 1 review · Experienced 2026-06-23 ·

Bad service, untrustworthy

Title: Delivery delayed with no clear resolution I ordered part AP5962115 from AppliancePartsPros. The expected delivery date was 06/23, and I had my appliance installation scheduled for the same day. Unfortunately, the part was delayed, and the new delivery date is still unknown. Because of this delay, I had to reschedule my appliance installation to another date, which created extra inconvenience. I contacted customer service, but they were not helpful and did not provide a clear solution or reliable updated delivery date. My review is based on the shipping delay and customer service experience, not the part itself, since I have not received the item yet.

Reply from AppliancePartsPros.com2026-07-29

We sincerely apologize for the initial delivery issue and the inconvenience it caused with your scheduled installation. After reviewing your order, we confirmed that Standard Shipping was selected, which typically takes approximately 2–6 business days, and the package was delivered on the second business day; however, we regret that it did not arrive by the original estimated date. We also see that the order was returned and your refund has been processed. We hope to have the opportunity to provide you with a better experience in the future.

L
Lynne · 3 reviews · Experienced 2026-06-16 ·

I contacted them and told them the part…

I contacted them and told them the part didn’t fix the problem. They were nice with the I’m sorry to hear that. I did think much of it other than how do I send it back. That’s when you get the bad news, even though they claim full refund up to 365 days rather than 30 like most, the kicker is you must have not installed the part. If you did you’re out of luck. No refund. I can’t hardly believe only saw one other with this same story. Loosing over 200.00 because we thought it was the problem and it wasn’t to me is a rip off. Is there any recourse?

Reply from AppliancePartsPros.com2026-07-29

We’re sorry the part did not resolve the issue with your appliance, and we understand how disappointing this situation is. Unfortunately, installed parts cannot be returned, as this policy helps protect our customers from receiving previously used or potentially defective items. If you still need help diagnosing the problem, we offer a free Repair Forum where our experts may be able to assist. We hope we’ll have the opportunity to serve your appliance repair needs in the future.

H
Helen · 3 reviews · Experienced 2026-06-20 ·

easy to look for parts

easy to look for parts, fast delivery ,have used this company before.

Reply from AppliancePartsPros.com2026-07-29

We’re glad our website made finding the right parts easy and that your order arrived quickly. It’s always a pleasure to hear from a returning customer. Thank you for continuing to choose AppliancePartsPros.com for your appliance repair needs!

F
FlyboyRobino · 2 reviews · Experienced 2026-06-20 ·

Our maintenance guy dropped one of the…

Our maintenance guy dropped one of the baffle screws inside the dryer and didn't say anything. I quickly found the screw and washer on AppliancePartsPro.com and can now have our drying running like new again. Thanks guys!

Reply from AppliancePartsPros.com2026-07-29

We’re glad you quickly found the correct screw and washer to get your dryer running like new again. It’s great to know our website made locating the needed parts easy. Thank you for choosing AppliancePartsPros.com for your repair!

k
kay · 1 review · Experienced 2026-06-19 ·

Freezer part

Easy to navigate website to find the part I need. Quick delivery.

Reply from AppliancePartsPros.com2026-07-29

We’re glad our website made it easy to find the freezer part you needed and that it arrived quickly. We appreciate your feedback and are happy we could provide a smooth experience. Thank you for choosing AppliancePartsPros.com!

C
Cindy Corn · 2 reviews · Experienced 2026-06-17 ·

Very informative

Very informative, accurate and prompt Excellent service

Reply from AppliancePartsPros.com2026-07-29

We’re glad you found our information accurate and our service prompt. Providing a reliable and helpful experience is always our goal. Thank you for choosing AppliancePartsPros.com!

T
Teresa Dayton · 23 reviews · Experienced 2026-06-18 ·

this is a great company and always have…

this is a great company and always have what i am looking for and the prices are ok

Reply from AppliancePartsPros.com2026-07-29

We’re happy to hear that you consistently find the parts you need at reasonable prices. Providing a dependable selection and a positive shopping experience is important to us. Thank you for continuing to choose AppliancePartsPros.com!

C
Cheryl Waterman · 2 reviews · Experienced 2026-06-18 ·

Have what you need when you need it

Appliance Parts Pros almost always has what were looking for and are fast at getting the parts shipped out.

Reply from AppliancePartsPros.com2026-07-29

We’re glad we consistently have the parts you’re looking for and can get them shipped quickly. Reliable availability and prompt service are priorities for our team. Thank you for continuing to choose AppliancePartsPros.com for your appliance repair needs!