Aquacool (www.aquacool.co.uk) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
I messaged Aquacool on Thursday morning to enquire about their services (we'd been let down by our usual water supplier).
I got a call back from Reece Cronin shortly after and by Friday morning, we had a delivery of water, at a really reasonable price, plus a service on our own machine.
I can't fault Reece or Aquacool, I'd recommend these guys to anyone. Thank you so much :)
Reply from Aquacool2026-02-03
Thanks for your review :) Laura
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Nick · 1 review · Experienced 2025-11-24 ·
★★★★★
Professionalism and Customer service
Our previous contractor had shocking customer care, trying to get extra units for our 3 depots was proving difficult. Making a decision to look for a complete new contract lead me to Aquacool.
The professionalism and customer service promise from this family run firm was second to non, and I have faith in them delivering.
Thanks to Noel at Aquacool
We had been having many issues with a previous supplier and reached out to Aquacool.
Gillian was excellent and talked through the whole process, this was such an easy transition.
Upon the delivery of our new unit, we had been supplied a different model. This happened to be an upgraded model and the company agreed to install at the offered price! Win Win!
The customer service team are always on hand to answer any queries promptly and our water bottles are delivered on a regular basis.
Many thanks 😊
Kerry at Stride Clinic