Ares Sportswear (www.areswear.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 88% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-11.
This is my fourth year.
Did not get apparel when promised.
Was not notified immediately that certain items were not in stock.
Still have not received my rebate for opening the on line store.
Have called several times without talking to someone and no return calls.
Don’t know why I continue with Ares???
Sincerely,
Coach Lawson GCHS
Reply from Ares Sportswear2019-10-30
Thank you for leaving a review, I apologize that your order did not go as smoothly as you had hoped. I will be reaching out shortly to discuss the details of your order further.
Steven Boslet
Sales Support Manager
The website is difficult to use. They embroidered the wrong name on the jacket and I’m now working through getting that fixed. The jackets look great but it’s been a bit of a hassle to get them ordered and accurate.
Reply from Ares Sportswear2020-03-20
Hi sbloyd,
Thank you for reaching out in terms of the website difficulty we can assure you that we can have it updated and have it more user friendly in the future. We do apologize for the issue you had with your order. We can totally fix it for you, just let us know if you need more help about your order. You can also reach us at [email protected] and we will do the best that we can to help you with your concern. Have an awesome day!
Best Regards,
Marc Torres
We really liked our shirts and Ares was easy to work with despite that it sometimes took me awhile to respond. The only reason it was not five stars is that my contact changed in the middle of all this and some corrections that were made early on were not captured. I did catch one which was changed however the misspelling on our team name was not. It was spelled correctly in the back but not in the front. It was fine as the name was just not spelled the way we were spelling it vs it be a total misspell.
Will still use Ares in the future!
Reply from Ares Sportswear2020-03-20
Hi Theresa,
We appreciate your review, we do apologize about the misses we had in terms of your order details. I am hoping that everything is well and thank you for being the best part of Ares! Have a great day!
Best Regards,
Marc Torres
Hi Sage,
As you will always expect and will always look forward with Ares. We will still work our best to always exceed your expectation guys! Thanks!
Best Regards,
Marc Torres
Quality of the product was ok, but it took an extra two months on back order for me to receive one article of clothing.
Reply from Ares Sportswear2019-10-25
Thank you for the review Kristen. I apologize for the delay with your order and the back ordered product. A member of our management team will reach out to review your order further.
Steven Boslet
Sales Support Manager
Had a team store built for my sports team and there were several issues with getting it set up. It took multiple weeks to get the store fully set up and situated. Prices seemed to be rather high for the items. Shipping took longer than said it would. Had an athlete order an item and when the order came in, the item never came. She received an email that day that said the item was discontinued and was given a refund. Very unsure of how the item was on the store but was a discontinued item. Will not be using again.
Reply from Ares Sportswear2019-10-24
Thank you for leaving a review! I apologize for the delay with the store, and the miscommunication with the discontinued item. A member of the management team will be in contact soon to discuss your store further.
Steven Boslet
Sales Support Manager
The sales representatives that I worked with were all very professional and provided excellent customer service. The items were shipped promptly. My teammates are very satisfied with the quality of the shirts.and reasonable prices.
I will be recommending this company to other teams looking for uniforms.
Reply from Ares Sportswear2020-03-20
Thank you for taking your time for leaving a review! That is how we love our job and to always make sure that our customers are happy with what we can offer. Again, thank you for being the best part of Ares! Have a great day!
Best Regards,
Marc Torres
Hi Dennis,
Yes! We always make sure that the quality of service and products that we provide is exceeding your expectation. Thank you for trusting Ares Sportswear!
Regards,
Marc Torres
Hi Jeremy,
Thank you for leaving a review! Yes! Because we always make sure to help you you, more than what we could offer. Thank you for being best part of Ares!
Best Regards,
Marc Torres
I needed uniforms for the team fast and these guys made it happen. I received good quality uniforms in a very short amount of time. Thanks and I would definitely order from them again and would recommend them to anyone looking for uniforms.
Reply from Ares Sportswear2020-03-23
Hi Quincy,
Thank you for taking your time to leave a review. We are just happy that we are able to exceed your expectations as we all going to continue to please people like you! Again, thank you for trusting Ares Sportswear! Have a great day!
Best Regards,
Marc Torres
Service was excellent and the order shipped on time.
Reply from Ares Sportswear2020-03-23
Hi Doug,
We are happy that it meets your expectation as we always make sure that we can do everything in a timely manner and being customer oriented people here at Ares. Thank you for trusting Ares Sportswear! Have a great day!
Best Regards,
Marc Torres
My team placed their order in mid August with a deliver date in September. There was a glitch in the system so our order did not get processed on time and the apparel started to come in weeks after that. We are still receiving items to this day.
Very disappointed in how long this took.
Reply from Ares Sportswear2019-10-18
Thank you for leaving a review. I apologize that you're experience with Ares did not go as well as you were hoping. A member of the management team will be in contact soon to discuss your store and how we can make things right.
Steven Boslet
Sales Support Manager
Good customer service. Shipping did arrive on time, but took a while. Very pleased regardless!
Reply from Ares Sportswear2020-03-24
Hello Rinehale,
Thank you for letting us know that you're happy and satisfied for our services that makes us happy and satisfied too. Thank you for trusting Ares.
Best Regards,
Marc Torres
Design turned out great, shirt quality was good, shipping was perfect! Thanks!!
Reply from Ares Sportswear2020-03-24
Hi Sarah,
Thank you for taking your time to leave a review. We are always happy that our customers are satisfied on what we could offer and what we could help you out with and we are just fulfilled once we do our job right. Again, thank you for trusting Ares Sportswear! Take care always!
Best Regards,
Marc Torres
Everyone I spoke with was awesome. I couldn't remember the sales agent I worked with last and the rep I spoke with was amazing and helped a ton. Then my sales agent called me to confirm everything and help me place the order and correct my items. I cannot say enough good things about the customer service.
Reply from Ares Sportswear2020-03-24
Hi Laurel,
All that we can say is thank you for trusting Ares, without you we will not be here either. That is how important you are, to us. Have a great day!
Best Regards,
Marc Torres
I was very disappointed with everything. It sounded great at first, but it was WAY to much work and time invested! CONSTANTLY having to email, text and call to get everything the way I wanted. I was VERY stressed out, as I had a deadline for my High School class reunion and they knew this. I had SOO many problems with changing the artwork, that THEY originally had produced! After I was in too deep with all of this, I found out that they OUTSOURCE the artwork to INDIA (or somewhere like that - SO NOT HAPPY about THAT as I THOUGHT I was dealing with a LOCAL company in Hilliard Ohio!) ALL of the items that I picked out for the online store (over the phone) were NOT initially added to the store! I had to make more phone calls and emails to get this resolved! AFTER everything was said and done, one of the reps said there was a MUCH better way for me to pick all the items I wanted, by looking online and clicking on what I wanted! THAT would have been SOOO MUCH EASIER! I text the rep about the hooded zip up sweatshirt and she told me it would be embroidered. When I received it, it was NOT! It was just screen printed! I probably would NOT had purchased it if I knew this! It was a bit pricey in my opinion! And they said they could not do the last/small line at the bottom because it would be unreadable, but after getting it, I think it WOULD have been fine, if they left the line in there like I wanted! Because of all the different brands, the sizes and descriptions are hard to figure out! As a result both of my items are too big. One I am ok with being too big, but not the other one! I will have to go to a seamstress to make it smaller, because my bra is showing WAY too much as it is! THIS is WHY I HATE ordering things online! I would MUCH rather shop a brick and mortar store! Very frustrating experience, so I would not recommend them.
Reply from Ares Sportswear2020-03-26
Hi Cathy,
Thank you for taking your time to leave a review. We are truly sorry for your experience with Ares in terms of missed items into the store, having a miscommunication with designs and missing out assurance of service in regards of the embroidery on the apparel. Here at Ares we wanted to make sure that we can extend our help to our customers and with that being said you can reach us out in our email line at [email protected] so we can help you out with the best that we can. Have a great day!
Best Regards,
Marc Torres
Very easy to work with to find the right product. Quick turnaround. Highly recommend.
Reply from Ares Sportswear2020-03-26
Hi Sara,
All that we can say is thank you for trusting Ares Sportswear. We couldn't have it done without you so again, thank you so much! Have a great day!
Best Regards,
Marc Torres